Smeg K7099X Series

Consider another product – Purchased this unit from the good guys. However it was left in its original packaging unopened until early 2018 waiting for the new kitchen to be completed. We have been using it only 1-2 times a week for about 40 minutes. The unit cost a lot of money not only to buy, but to install and connect up into a chimney. Now the lights in the rangehood… Read more

will not turn off. Turning on the lights disables the whole unit and and the “lights will not turn off” and “the fans won’t turn off either” Not satisfied as not used often enough to warrant such issues.

SMEG Range-hood quality – I have SMEG appliances Oven, Range-hood and Stove. Disappointed that my range-hood is play up as it is a couple of years old. Power but the fan is not spinning.

Joining the queue commenting on this rubbish "high end" product – Unit was installed new and immediately required service to replace control board. Tech remarked installed unit was from a faulty batch. Within 6 months lights again failed and a other board installed. Failed again and has remained without lights ever since. Tried all reset options but all failed to address light issue. Short result sees me dumping the Smeg brand...just not up to the rhetoric and ultra disappointing Show details

Never ever again – Smeg is clearly the worst product out there. I moved in to a house that had all smeg appliances and all either broke or had problems. Rangehood just drips grease back into the food (and yes i clean the filters regularly). The filters need to be cleaned by hand as the Smeg dishwasher handle broke and when i can get it open i have to make sure the… Read more

water spinners are still attached with the wire i had to fix them with. I would of avoided using the cook top with the leaky Smeg range hood but the Smeg oven control panel had broken. The microwave would be an alternative, but being Smeg it turns off when it feels like it. 1 minute in the microwave turns in to 10. I'm just lucky my BBQ isn't Smeg.

Excellence service – Smeg is very helpful to service my Rangehood for free even passed 2 yrs warranty. Technician come and fixed the problem which was only light but no suction.I will keep buying Smeg Rangehood. I suggested those people who had this issue. Please reset the power by turning off the main power and waiting for 3 mins. Then turn on the power back again. It will solve the problem.  Show details

Terrible!! – This unit purchased in Aug 16 installed Dec 16 in my new kitchen. Have had service tech's out 3 times 4th booked, fan just stops working, lights work intermittently, not happy. Service people said cant be replaced, so what happens after warranty expires in two years? Not happy should have gone with Miele same as oven & dishwasher, no problems with them whatsoever. Will never buy smeg again and won't recommend.  Show details

Very very disappointed – We replaced our kitchen and decided to purchase Smeg Range Hood with the Smeg induction cooktop and oven. We are dissatisfied with the quality of the range hood as it has stopped working. It is going to be a very expensive process to replace as the glass splashback was custom made to suit this range hood. After reading many other reviews of… Read more

unsatisfied consumers my choice would be to replace with another brand,as to have a technician come out and replace faulty parts that they are already aware off.

This product is definitely very over rated and expensive.

Never Smeg rangehood - Rubbish – Our builder just hand over our new home. We have paid 1500$ plus installation for K7099X70 which only has an appealing design, nothing else. All other kitchen appliances are Miele but rangehood. We have used Meile for 6 years in our last home, no issue, super happy. As we feel a bit boring with Miele we tried Smeg. The price should support our… Read more

choice as it is not cheap and stands for high end. It is dead just 2 months after we settled, just like all others reported here. Dead in a sudden, no light not motor. To repair or to replace is not our first concern, as we learn by reading other review it seems to be unrepairable. To replace could be a nightmare as the kitchen architecturally designed for it. Stud and nogging preinstalled during construction and ceiling cut for flue and now what? We can't make sure another model can cover all these "holes" and exactly in position to reuse fitting points - comparing to carpenter, sparky, plaster, painter and plumber labor cost, 1500$ rangehood price is nothing but expendable. We choose price since we believe after spending so much labor cost to put on, it will last for years like Miele. We were wrong! Even the oil filter is rubbish by aluminum not stainless often drop down when to cook. The wiring inside machine is messy without any protection now full of oil. It is a fully expensive crap, fake premium brand. Italian stuff is not reliable, if you want luxury or good, go German made or Qasair by OZ. We are entirely annoyed our new kitchen is just ruined by Smeg. Never Smeg again.

Brand name not trustworthy – We built our house 4 yrs ago and we have 2 range hoods installed. We deliberately kept away from local cheap brands and chose Smeg by its brand name considering a better service and long product life. But 3.5 yrs of using them, one of it is already died. I called customer service and gave me a big fat bill if the technician's visit. We called… Read more

electrician in and he said motor already died and panel may need replacement as well. It's better to buy a new one to paying the hefty costs of Smeg technician and parts. To my surprise, my local brand rangehood lived forever in my previous house.

Why should we buy named brands if they don't even have a life? Lost my trust on Smeg. I'll never ever recommend them. 3.5 yrs, is this the life span of your product?

Felling very annoyed my Smeg Rangehood died after 3.5 years! – I am not happy with this Smeg Rangehood. It's only 3.5 years old and the motor has already died in it. It's been giving me problems for a year, when I turn the light on they would not turn off when clicked, but would turn off ages after on their own. Now the Motor is gone, had a technician having check it out to confirm this. I would like Smeg to… Read more

tell me why their products can't go without some fault in such a short period of time? My Smeg Oven has lost part of the digits so have to put my timer on another device now while cooking! When we bought our 5 Smeg items fitting out our kitchen in our new home, the Smeg products were fitted to suit during my build, we thought we were getting top end products, especially when we paid a huge price tag for them, only to find within such a short time that 2 of them needs either replacing or repairing!!

I am more than annoyed at the minute!!!

Very Happy – We installed the Smeg R/Hood when we re-done our kitchen May 15 and it has worked perfectly and have not had any issues at all. It works good and looks fantastic [lot of people comment about the good looks] We can highly recommend this R/Hood. Our other Smeg products have performed satisfactorily

A good product – I have had this unit for a while now and have been very happy with it. The fan has a choice of 3 speeds and does a good enough job on the lowest setting most of the time. When the fan is on the lowest setting it is very quiet as you swtch up to level 2 and 3 it gets progressively louder but I would not think you would need it on maximum power… Read more

too often or for long.

The unit comes with standard halogen globes that are readily available from most hardware stores and are ready to change. They cost about 4 dollars a pop.

The filters on this model are aluminium and so should not be washed with caustic cleaners, as most dishwasher detergent is caustic I find the best way to clean them is to wipe away any visible grime and then put them in to a dishwasher with no detergent but on the pot and pan wash. The heat of the water alone will soften and remove nearly all the grease.

If you plan to install this unit yourself you will need a plug socket in close proximity as the lead is short and designed to be hidden by the flue surround. Also this unit will take two people to install.

The flue can be ducted to the roof space/outside or set up to recirculate the air, in recirculating set up it is recommended that a set of carbon filters be used in conjunction with the supplied filters to eliminate odour.

Overall I have had no problems with my hood and would recommend it.

fail again – This is the second time this has happened, last night while heating and grilling quiche the micro tripped fuse. Same thing happened same time last year, reset fuse, micro works but the Smeg rangehood won't work again, what does the service tech at Smeg say, just turn off switch wait one minute then back on, all should be good. This is the second… Read more

time it has happened to rangehood because of micro, last time r/hood reset after months of no use. This time tech is telling me $900 for new circuit board because of spike, Smeg micro created problem. Anyone have other options. Smeg micro should be able to do as it says and grill food, otherwise what's the point of having a $1300 micro. Will not be promoting these products to family or friends after second fail. What is going on with Smeg products, don't need a fire because of faulty circuit boards. These products were only installed March 2013.

Fan has no suction and does not speed up – I have had this unit for just over 2 years when we replaced the kitchen with all Smeg products, the oven failed just before warranty ended and now the Rangehood has failed just out of warranty, fingers crossed that the Induction Cooktop keeps going. I am now worried that the whole unit will need to be changed after reading other reviews as the unit is fitted to glass splashback. If anyone has any ideas please let me know.

The motor dies – I have had this unit for more than 2 years. It has been working fine until a few weeks ago when the motor started to make a lot of noise and after a few weeks stopped working. I am now needing to completely replace this unit as replacing the fan may be more expensive. Disappointed in the design of this unit as it seems to collect a lot of oil.

Fan stops working after a short time it's on!! – I turn fan on, great for a short time then it stops. The lights are on but nothing happens. Have to turn it off and wait 5 - 10 mins then you can turn it on again, great for a short time then stops. Not happy with SMEG rangehood!!!!

Constant repairs as well on this rangehood – The fourth service call tomorrow on this rangehood. The motor is leaking oil. So not sure if I have been eating the oil as it has been falling onto the filter. Only noticed it after I tried to clean the filter and saw the oil. Not impressed at all.K7099F90ENCSS. since purchasing SMEG I have had to have so many service calls. I used to have… Read more

Westinghouse for 10 years never called a service call. I bought these expensive products and its constant. I bought them from winning appliances in Taren Point. Buyer beware!

Shame SMEG shame – 2 years of constant repairs to this exhaust fan and still it does not work. They blame everything but their product despite us having a perfectly functioning (but ugly and noisy) exhaust fan before. At least it worked!

Smeg K7099X60 – Just to balance things out.. Our hood also packed up much like others above. I emailed SMEG National Service Manager [name removed] who responded within the hour with a practical solution for repair. The repair is planned for next week but for now its a welcome step in the right direction on SMEGS part. Thanks [name removed].

Very frustrating – It has been a full time job having this rangehood repaired. In 7months I have lost count of how many parts have been replaced. It has worked for less time than we have spent waiting for new parts and repairs. I have now asked for a replacement or money back. They will not offer a replacement as they say we will have the same problem. The design is… Read more

great so finding a new product is going to change the whole look of our kitchen.

It is a total lemon

What a joke!!!! - SMEG you are better than this – This rangehood was purchased through our new home builder at a substantial extra cost. We upgraded all of our appliances to SMEG based on past experience with the brand. The rangehood broke down within 2 months. The service agent said there is a known problem with this product range. The service agent is still waiting on parts. Not happy at all… Read more

with SMEG selling products with known faults. Appearance, effective venting and suction, easy to clean Unreliable and possibly not serviceable.

Smeg lemon – Bought the K7099X120. Lights and fan stopped working computer part replaced 3 times all ways same problem. Whole rangehood replaced once, and same problem occurred again, not 2 months after instalation. We got our money back. I think it was not working more often than working. Bought new rangehood not smeg. looked good kept breaking down

I will never Smeg again – We paid $1500.00(because you get what you pay for apparently,don't believe that).Two days after installation the fan stopped working,lights still worked.Rang Smeg and technician came out promptly.He said somebody had pressed the buttons too hard and broke something,he got it working and left.Next day it stopped again(it's not the buttons.I rang… Read more

Smeg, they said turn the power off for 15 minutes and try again.It worked for a day.I rang Smeg again and the technician came out,he said we will have replace the electronics because we don't know whats wrong.Two weeks later arrived to install parts,whoops wrong parts.He said i will order new parts.Two weeks have passed ,still waiting.In the mean time my new kitchen is filling up with grease and fumes. looks too much electronics

Terrible – With couple of months into buying the product I had to change the lighting. The bulbs seemed to have fused. Replacements easily found in the super market which is a good. Just over two years and the motor has started to give me problems making a loud scratching noise. I would have expected more from the product, but it largely has been a… Read more

disappointing buy. Good suction and relatively quite in operation. It has a good look with the flexibility of adjusting not only the suction but the light as well Quality of SMEG seems to have fallen.