Smeg SFA6309X Questions & Answers
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Hi, I have used the pyro setting many times before. Today I tried to turn the pyro mode on, it is showing an error code. Can I some advice please. Peta
I’m trying to turn on pyrolytic cleaning and thermostat light isn’t coming on and nothing happening? A is flashing does that mean anything?
Hi Sandi I., To be able to assist you, could you please send through the model number of your oven. Regards Smeg
It’s okay thanks
smeg oven SFPA6300X keeps staying on after auto clean door wont open?
Dear John K., Could you please email service@smeg.com.au with your name, address and contact number and mark it to the attention of Lesley. Once she has this information, she will be in direct contact with you. Regards Smeg
My oven is coming up with error code 9
I have a smegSFPA6300X oven - a red light flashes 3 times and then it turns off - nothing! Any clues ?
I have a smeg oven that after using the supercook setting for baking and turning it to off, it automatically statrs the Pyro function. What is the issue and is it fixable. This is the second Smeg oven that I have had in Ten years. The first just burnt out and destroyed itswelf.
Trust me when I say, the answer is to replace it with something other than a smeg. The absurd complexity of operation renders it useless, and likely only pleases the engineers that designed it and then produced an instruction manual that would rival that used to manage a nuclear reactor.
Dear Roger, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address and contact details and also scan me a photograph of the rating plate from inside the appliance. Once I have this information I will be in a position to ascertain what to do to fix this problem. I am sure that we can fix the problems to ensure that you are happy with the appliance Regards, Steve Cullen
I have a Smeg Pyrolytic oven SFPA309X which I have had for about 5 years. I have used the pyrolytic function many times with great success, however, today the door locked and the oven ran for 2 hours but the oven did not clean. I repeated the process, still no result. Please help. Judy
Dear Judy, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address, telephone contact details and also if you can scan me a photograph of the rating plate from inside the appliance. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
Thankyou, I have sent an email to you
I have a new smeg sfa6300x. The display on the control is so faint I can’t read it. Just the flashing time is bright enough. How do I adjust this? Thank you Gavin
which smeg oven has a Shabbath mode & will stay on (and l will be able to change the temperature) over a 72 hour period.
Hi Marise. Thank you for your review/ question. Many of our ovens have the sabbath mode feature. I would suggest you have a look at our website and see which oven suits your needs/ requirements. Also, yes, the Sabbath mode stays on 100 degrees over a 72 hour period. Thank you Smeg Australia.
My wife has had several attempts to clean smeg pyrolytic oven model SFPA6300X, but the auto temp. that the manual suggests goes to 500deg. automatically does not go on, and every time my wife has tried to utilise the pyro cleaning function the temp. has failed to increase. Is there something we are doing wrong to utilise the pyro function, or is this function unavailable due to the fact the glass door is in danger of exploding as per numerous reviews on this site ?
Dear Ted, On the SFPA6300X If you look at the instruction book page 26 shows how to set pyrolytic cycle , you must increase or decrease the time after turning to "P". If you still have issues please email me direct at steve.cullen.com.au with your address and telephone contact and I will arrange for a service call to assist with this matter, regards Steve Cullen
4 days before Christmas and my Smeg SFA6039X oven has an error code 9. I can't contact a service agent and obviously need an oven for Christmas. Any ideas on what could be wrong. It was working this morning and I had to change the setting and once I did that it didn't get to temperature and when I tried to set it again it came up with the code.
Hi Valued Cruiser - we would love to have an opportunity to assist you with this problem - to enable us to do this we will need some more information from you- can you kindly email us direct with your full name address and contact telephone number- our email address is service@smeg.com.au and please mark to the urgent attention of Lesley. Kind regards Smeg Australia
HI I have a brand new SFPA6300X - put it on Supercook setting and left it to warm up - the thermostat indicator light did not stop flashing at 1 second intervals- the manual says it turns off when reached temp - is there a fault ?
Oven not heating.
Hi Barry- thank you for your enquiry, we will need a little more information from you so that we can assist, can you please email us direct with your full name address and contact telephone number if possible can you also advise the purchase details? Our email address is service@smeg.com.au please mark to the attention of Lesley Thank you - Smeg Australia
We have owned Stove/Oven for a number of years. Gas and electric. Element for stove operates but when turn oven on it does not work. Neither fan nor element.
Dear Barry - as requested, can you kindly email us direct: service@smeg.com.au and include your contact details. regards, Smeg Australia.
Hi Does this oven have a child lock?
Hi Deb W - this model does have a child lock. It is on page 23 of the user manual. Child Lock mode: This mode allows the appliance to lock the controls automatically after one minute of normal operation without any intervention from the user.During normal operation it is indicated by the indicator light coming on. To temporarily release the lock during cooking, hold the programming knob down for 5 seconds. One minute after the last setting the lock will become active again. Please do not hesitate to contact us if you have any further queries. Kind Regards, Smeg Australia.
HI the manual i downloaded shows page 23 "Cleaning & Maintenance"? Can you please send me a screen shot?
Hi Deb , please email us your email address and we can send you the complete Manual kind regards Smeg Australia
"Page 23 of the manual ..." as referenced by SMEG themselves explains succinctly the core problem with this oven's design. Over-zealous engineers designed a product that can only be operated by other engineers. Read through the comments, and you will recognize this as the one issue that connects them all. Avoid this product.
Hi, I have a SFPA6300X Pyrolytic oven. I have read through the manual re using the pyrolytic cycle . Having turned the knob to the symbol "P" the duration of 2 hours displays but then nothing happens (there is no flashing thermostat light) and i cannot see anywhere in the manual that I need to do anything else to start it. I'm rather concerned, having read some previous questions, that if I do get it to work that the glass may explode! Also, I tried to change the clock time at end of summer but when I press the clock symbol for the 2 seconds it goes straight to Timed Cooking and the Bell symbol appears. Please advise
Hi Freda. Thanks for your enquiry. Can you please contact us direct so that we can guide you through this process? Our telephone number is 02 8667 4888. Kind Regards, Smeg Australia.
We have a smeg oven that’s approximately 15 years old. After cooking in it earlier we turned it off but light continues to be on. We have tried manually by opening door and touching micro switch but light is still on ?
What is the tray above the elements for?
Hi JoyW the tray above the grill element is to stop the roof of the oven from getting dirty, the tray will get dirty then you can remove the tray and clean it. Regards Smeg tech support
What is error 8
Hi Kelly H - thanks for your enquiry. Error 8 means that there is a problem with your cooling fan. Can you kindly contact our Service Department direct on 02 8667 4833 or via email: service@smeg.com.au and we will discuss further. Kind Regards Lesley @ Smeg Service.
How do I rest the clock on my oven?
Hi Wal,
Just hold the left hand knob to the left or right but don't push it in and the clock start going up or down.
Regards,
Smeg Tech Support.
Hi, I tried to use the pyrolitic function on my SFPA6300X, followed the instructions and the oven fan comes on, but the oven continually beeps. The timer counts down, but nothing else seems to be happening. I have removed all the internal requirements. The oven is only 3 months old. Any help please?
Hi 08ruthy,
We suggest contacting our Service Department on 02 8667 4833 to arrange for a technician to inspect the oven.
Regards,
Smeg Tech Support.
How to operate the oven?
Hi Tony,
Please refer to your instruction manual. If you do not have one, please contact our Service Department on 02 8667 4833 or email service@smeg.com.au and they can forward one to you.
Regards,
Smeg Tech Support.
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