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Smeg TSF01CRAU (Cream) has been discontinued. See the Best Toasters.
Part of Smeg TSF01 2.4 
4Smeg TSF01CRAU (Cream)

Smeg TSF01CRAU (Cream)

 VerifiedMPNs: 661015, KLF03CRAUTSF01CRAU, KLF04CRAUTSF01CRAU and TSF01CRAU
4Smeg TSF01CRAU (Cream)
2.9

16 reviews

Positive vs Negative
31%12%57%
Even Toasting ?Yes · No
Build Quality
3.7
Value for Money
3.7
Cleaning & Maintenance ?
4.6
ajontheweb
ajontheweb8 posts
  TSF01CRAU

terrible toaster that will only toast one side if there is only a single slice in it. it was a very thoughtful gift, and looks great, but a poor excuse for a toaster. It was my second, and last, SMEG appliance, and I avoid the brand entirely now - which is a pity for me, because I really like their design. Show details

Lynne
LynneVIC21 posts
  TSF01CRAU

Actually toasts – Finally I have found a toaster that actually toast’s! Even cooks crumpets correctly. Yes it is pricey but worth the price for a well cooked piece of toast or crumpet to start my day. Highly recommend Show details

Ste
Ste2 posts
  TSF01CRAU

Not impressed – First for the cost they are not that great and would not buy again, only lasted until just out of warranty, that's just 2 years and 1 month, I would expect this to last longer, I've had cheap toasters that last longer way longer, just not worth the money, cheap plastic around the edge unimpressed.

Smeg
Smeg    

Hi Ste!! Have you contacted us to discuss your concerns? We… Read more (+1 reply)

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Honest Bob
Honest BobNSW52 posts
  Verified TSF01CRAU

Superb prompt exceptional customer service from Smeg – Our much-loved Smeg toaster died out of warranty but Karen from Smeg Australia kindly replaced it as a goodwill gesture even though we expected nothing. She was very helpful, kind and understanding. Clearly Smeg cares about their customers. Thank you Smeg!  Show details ·  1

kathleen g.
kathleen g.
  TSF01CRAU

Disappointed – beautiful toaster. I have several smells appliances. I almost bought the refrigerator but since my toaster ONLY toast ONE side, like other reviews, I bought a BIG CHILL instead. I use regular bread, not bagels. Never used the defrost. How is this possible to have so many people saying g the same thing about the toaster? Show details

Smeg
Smeg    

Dear Kathleen g., Could you please email diamondservice@smeg.com.au with your name,… Read more

Guy
Guy8 posts
  TSF01CRAU

Exceptional Customer Service – Very happy with the quality of my Smeg Appliances. I have a toaster and a kettle. When I had an issue they responded promptly and provided me with Exceptional Customer Service Show details ·  1

Bill W
Bill WSA2 posts
  TSF01CRAU

Repair service fantastic – Brilliant same day attention from the service team attending to a minor technical repair under warranty. These toasters are great quality and stylish Thanks SMEG service team. bill w adelaide Show details

Steve
SteveWA
  TSF01CRAU

Electrical Fault with Toaster – When I insert the Bread into the Toaster, I press the leaver down, then the Electrical circuit-breaker trips-out at the Main Switch-Board. Re-set the CB, tried another GPO and the same problem!! Before, I advise/go to consumer protection with this Electrical problem, I wish to give the opportunity to respond. Regards Steve Agnew Show details

Smeg
Smeg    

Hi Steve - thanks for your query. In order for us to assist… Read more

Kath
Kath
  TSF01CRAU

My son was Zapped! And now I am too scared to use it – I love the SMEG range , I have the kettle and was planning on completing my kitchen in SMEG appliances as they look fantastic ? A few mornings ago my son was popping his toast down and a green spark flew out from the bottom. I am so scared to try and see if it’s still working  Show details

Smeg
Smeg    

Dear Kath, I am the National l Service Manager for Smeg and… Read more

Maria
Maria3 posts
  TSF01CRAU

Dont bother with this toaster – Unfortunately i have the same problem as everyone else. First toaster didn't toast evenly on both sides. Crumbs would fall out from crumb tray. I noticed elements don't all light up. Myers replaced it for me and second toaster is exactly the same. I'm going back to replace with another brand unfortunately. Its such a nice looking toaster except its not as good quality as smeg is meant to be.  Show details

JoH
JoHVIC4 posts
  TSF01CRAU

Only toasts one side of bread! – We love the look of this toaster but sadly it now only toasts one side of the bread....the middle element no longer works? We bought it from David Jones in 2015. Takes ages to cook toast as you need to turn each piece (both sides only toast on one side). Thanks!  Show details

Smeg
Smeg    

Hi JoH - Thank you for your review. I am the National… Read more

Kenoath
Kenoath
  TSF01CRAU

Perfect Again – Just received new replacement toaster from Smeg old one lasted 18 months works perfect just had beautiful golden brown raisin toast delicious. A big thankyou to Steve Cullen from Smeg who contacted me within 2 hours of my original post 1/6/18 and quickly organised a replacement even though it was out of warranty. Thanks again Steve at Smeg.  Show details

Evette T
Evette T2 posts
  TSF01CRAU

Toasts one side more than the other – I bought this toaster and it toasts one side more than the other no matter what setting it is on. A little disappointed, thinking of taking it back to where I bought it from. Also it burns the toast on anything above 2. I don’t think it’s worth the money I paid for it.  Show details

Smeg
Smeg    

Hi Evette. Sorry to read your review, I would love to help… Read more

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TanC
TanC6 posts
  Verified TSF01CRAU

Not happy. Only toasts one side – I purchased the Smeg toaster Dec 2015 together with the matching kettle. It worked ok. Though sometimes it would burn the bread but recently it will only toast on one side. Not really happy with it as it was really expensive for a toaster and now it doesn’t work as it should. Was looking at purchasing a Smeg fridge to match the small appliances, not now. Lost confidence.  Show details

Smeg
Smeg    

Dear TanC, I am the National l Service Manager for Smeg and… Read more

MaryG
MaryG3 posts
  TSF01CRAU

Disappointing – I bought this toaster just over 2 years ago. I loved the styling and like Smeg as a brand so I was prepared to pay the exorbitant price seeing you can get a toaster for a quarter of the price. I wouldn't say it was a great toaster from the start as it always tended to toast the bread on one side more than the other. Now however the internal… Read more

elements have both stopped working. I am very disappointed to say the least after spending that amount of money I would expect the quality to be so much better.

Smeg
Smeg    

Dear MaryG, I am the National l Service Manager for Smeg and… Read more (+1 reply)

Sillyme
Sillyme3 posts
  TSF01CRAU

Waste of money – We purchased Smeg toaster and kettle a few months ago, what a disappointment,the jug is so heavy you need two hands to fill it and as for the toaster, have not had a decent piece of toast, it is either toasted on one side only or more often than not burnt, no matter his many times you turn it down. Don,t wsste your money we would have been… Read more

better off buying a $20/30 toaster and jug as we have in the past, they worked much better and never wore out.

Smeg
Smeg    

Dear Sillyme, could you please email our National Service… Read more (+1 reply)

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