Smeg TSF01WHAU (White)

Stylish exterior but rubbish inside – I bought this Smeg toaster 2yrs and 10 months ago from Farmers, Takapuna (Auckland). The element blew yesterday and now it does not function at all. There is a clearly visible break in the element. This was an expensive (NZ$280) toaster and is stylish on the outside, but from my experience as well as all the other reviews, it is very cheap on the inside and not worth its price. Show details

Quality isn't as great as its look – Bought Smeg Toaster for last year and suddenly just stopped working. Happy to spent extra with the expectation that products will last long, but unfortunately not. However, Great thing about Smeg is their customer service. My faulty toaster and kettle has been replaced and they are pretty fast in responding emails. Hopefully they last longer. Not sure if the warranty will be renewed for the replacement items. Overall happy with the service.  Show details

Stopped working after 1 day ! – I wish I’d read the reviews before buying this toaster . It’s failed to work properly after only 1 day. The centre heating element is not working properly - meaning the toast heats on one side only . This seems to be a common issue I’ll be taking this back to the retailer for a full refund . I have lost complete trust in this brand now and… Read more

don’t want a repeat of issues.

The last Breville toaster I had lasted 10 years , I should have stuck with that brand !!.

Ive be also purchased a SMEG kettle at the same time , which I’ll be returning because I wanted everything to match - and I’ ll be trying my best to cancel an online order of a SMEG coffee machine too.

What a disappointment.

This company needs to take a serious look at its quality control.

Worst toaster ever!! – This is honestly the worst toaster I have ever bought. It cooks toast slowly & unevenly & the toast actually pops out onto the bench & behind the toaster once cooked. Within a couple of months the lowering levers warped on one side. Basically you are paying top dollar for the look & that's it. Please don't waste your money. I would never buy a Smeg product ever again.

Died after 12 months and their Diamond Service Team failed us – Purchased 10 November 2019. Used approximately 1 or 2 times p/week. Never toasted properly on both sides. Today if shorted out and won't turn on. Fortunately have receipt and will be returning today for a different model. Like many other people's thoughts, this toaster is useless. Update - 10 weeks after promising a replacement, changing dates,… Read more

& saying a manager would call us, which did not happen, I complained again. Received a 1 line response - "Dear Mark, You can return the toaster to the store for a full refund." Told them their service was atrocious and they should have offered me a refund day 1, not a replacement. They told me they pride themselves on their good service (lol). Never again Smeg.

Second one in less than a year and the heating filaments are gone again! – This is my second SMEG toaster, I’ve been unlucky with the heating elements in both. They become faulty and do not all heat up leaving one side of my toast uncooked. Surely this can’t happen with 2 of their toasters back to back in less than a year??? Very disappointed. Reading more reviews now confirms to me that these appliances are not very good.  Show details

Shocking toaster ( and kettle) – We bought the toaster and kettle together, unfortunately the toaster suddenly stopped working after 8 months and the kettles outer (enamel? ) coating has bubbled around the top. Absolutely appalling appliances, stay away! Show details

Terrible- Broke after a year of light use and NO one will help! – My 4 Slice White Toaster Lever will not stay down. I got it 13 months ago got my birthday. It has such light use since I RARELY make toast! It was more of a counter accessory. It’s practically brand new! I called customer service and they will not do anything since I don’t have my receipt from a year ago (plus it was a gift). I will never buy smeg again! I heard they did not stand by their products and I should have listened!!! Show details

A toaster should toast! – Ive always wanted a Smeg toaster so when our $30 Kmart one stopped working I was happy to fork out the money for a Smeg in my new kitchen. It only toasted one side of the bread from the beginning so I returned it for a new one. New one just arrived, same problem so Ill be getting a refund and going back to Kmart! So disappointing! Show details

great toaster but why is power cord at front not rear ? – great toaster works great but who was the stupid person who put the power lead in front instead of back so to see the controls my cord is so short to reach out from wall Show details

2 years old and broken – Was very happy with the toaster until all of a sudden after 2 year, when I pull the lever down it doesn’t click into place and commence toasting. Completely unable to use. Show details

Not worth the price – Beautiful looking toaster but it only toasts one side of the bread. Have to flip half way through in order to cook properly. Disappointed as for the hefty price tag I thought it would work perfectly especially after only owning it since June this year. Probably would’t purchase another SMEG again unfortunately.  Show details