19 questions from our users
Hi, does anyone know where can I purchase some parts like the steamer and the spatula? Thanks!
I bought a Smith & Nobel Master kitchen appliance second hand. I would like to obtain a manual - can you advise how to get an instruction manual?
Peter Law [personal details removed] Thank you
My machine is 2 years and 1 month old. It is no longer mixing. Where do I go to get it fixed?
I see the rubber o ring under blade, inside the bowl sitting on the base. This mean the substantial rubber o ring is in contact with the food we cook at high temperature. Thus Is the food cooked safe for us to eat? If yes, why?
My old Thermochef allowed me to heat on speed 0 but my new smith and nobel won’t go until I put a speed in. Just want to boil potatoes etc without them getting smushed!
My smith and Noble intelli kitchen master with scales keeps shutting off. I was mixing eggs for pavlovas and it cut out and won't restart. There are no error codes showing on the screen just resets back to all 0000's and won't start. Any ideas on how this can be fixed? I have only used it 5 times and I am feeling frustrated.,
Hi just got one for my birthday is there any other recipe books real easy recipes so l can use to it.And I tried to make scrambled eggs used recipe for a Thermomix 12 mins and still didn't cook I need help please
Could you please advise where Spare parts/additional jugs can be purchased? Previous answers have only advised "join Facebook page" however I am unsure of the name of such a page. Any links that could make my searches easier would be amazing. Thank you :)
Hi, the lid incorrectly fitted icon is staying on - everything seems to fit correctly the lid is clicking in and everything is lined up. I have not used the appliance yet it is brand new, any help?
Hi, I bought the S&N Intelli, I love it however the wand got damaged, I have contacted Harris Scarfe to purchase a replacement and they don't officer replacement parts for this machine????
How do I whip cream, or make my creams soups etc...............
I am so bitterly disappointed.
Do I take my whole machine back under my warranty, I've only had the machine for under 1 month!
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