Reviewer Photos & Videos
wrong choice-SONY is not the same as before
My Sony KD 85X8500G, bought from Harvey Norman castle hill (Dec-2019) started give some issues just 3-4 months after the purchase,
* few minutes to get pictures on screen after switched on
* switch on by itself
* Black areas of pictures appeared as grey.
TV completely stopped working in Dec-2020 few days prior to end of warranty.
Sony customer service (thx to their excellent service) organized to repair (mother board replaced) the TV with no cost to me.
however, if it had stopped working few days later (after the warranty) situation would have been different.
My 12 years old SAMSUNG 50" TV still works excellent....Shan Kellyville
Purchased in December 2019 at Harvey Norman.
- KD-85X8500G (85")
Sony, not the brand I thought it was
Just after Christmas 2019 I purchased what I thought was my dream TV and brand, a Sony 85 inch. By February the television randomly started losing sound. Not being able to identify the fault a technician replaced one of two main computer boards within the unit in late March early April. All was good for several weeks until May when the television started playing up again. We completely disconnected it from the hi-fi unit thinking we had unknowingly changed a setting and reset the tv to factory settings. It was good for a while and within a few ...weeks the random loss of sound occurred. Through June to August this was intermittent, probably once a month then by September a little more frequent and then by November several times a week. Again we reset to factory settings in October as we know that is what Sony would ask, we did this three times over October. By last weekend we would randomly lose sound or picture or both and then we lost Air Play as well. As three failures across one weekend was the last straw I contacted Sony who have done nothing about this other than to ask for a factory reset. I complied and all is good for now once again. A technician was sent out who stared at the television again and could not identify a fault. Now before you think I am making this up, I have sent Sony and their 3rd party technicians video after video after video of the faults occurring. Their service is that bad that when the technician turned up he was unaware of the videos and the specific problem. I even asked them not to send someone out without reviewing the videos to understand the problem. I sent Sony an extract under Australian Consumer law that by now I am entitled to a replacement television. Several days earlier they promised customer relations would call me, I am still waiting. Until now I was a devoted Sony purchaser with two other Sony televisions across the bedrooms but they do not back up the warranty and do not seem to care about Australian consumer law and the customer. My understanding is that Panasonic has withdrawn from the Australian market so my recommendation to you is buy Samsung because Sony just do not care.
Purchased in December 2019 at Costco VIC, Moorabbin for $3,199.99.
- KD-85X8500G (85")
Buyer BEWARE Sony KD-85X8500G has Beautiful picture... BUT...pathetic performer for external USBs and HDD usage!
One rates this television 3 stars for picture quality only!
Got this Sony KD-85X8500G (85") lil' bundle at a super discounted price at The Good Guys here in Townsville at over $2300 off, normally $6,599 In the Sony Store!!! (See screenshot below).
Naturally being a compulsive shopaholic one could not resist the temptation of getting this one for the downstairs lounge to replace the sony 65 inch KD-X7000F
( see my reviews of the 65 inch here on ProductReview).
Love this new addition to my entertaining family of contraptions!
Sony KD-85X8500G (85") has Android capabilities too, only drawback with this Sony KD-85X8500G (85") bubby is that one cannot record onto hard drive like with the (2 year older) KD-X7000F.
Purchased in October 2019 at The Good Guys.
Find out how Sony KD-85X8500G (85") compares to other 4K Ultra HD TVs
Know better, choose better.
Questions & Answers
Is anyone experiencing slight discolouration on all four corners of the screen?
No, but mine is only six months old. My previous Sony Bravia developed a screen fault at 3.5 years old, well outside the guarantee period. It needed a new screen at over $1500. I complained to Sony direct as a lifelong Sony customer arguing I bought Sony because I expected a longer life span and better quality than a cheapie. They agreed and fixed it for free. The sale of goods act ignores the guarantee period and states it must be fit for the purpose. A fair interpretation would be a cheapie telly can be expected to fail sooner than an expensive telly regardless of a 12 or 24 month guarantee that may have ended.
Thanks HG for the detailed reply. Very informative.
I am regretting buying Sony. It’s not what it use to be.
|Category||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV|
|Wireless Options||Bluetooth and Wi-Fi|
|Number of HDMI Ports||4|
|Number of USB Ports||3|
|Operating System||Android TV|
|Dimensions (without stand)||1097 x 1909 x 80 mm|
|Dimensions (with stand)||1175 x 1909 x 433 mm|
|Manufacturer Warranty||1 year(s)|
|Release date||July 2019|
Visit official website
- MPN: KD85X8500G
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.