Sony Truly Wireless Noise Cancelling WF-1000XM3

Perfect for my daughter with sensory issues – The headphones cancel out noise when in noisy places. The sound is very good, my daughter listens to music from her iPhone. The battery life is excellent. They come in own compact case for protection. Have adjustable fit to suit various head sizes. They are light weight. This product ticked numerous boxes for our needs, would highly recommend. Show details

I dont understand the Hype – I was given these earphones as a parting gift when I left my last job. The first thing is these earphones will not fit my ears - I tried every combination of earbuds in the pack and none felt comfortable or really fit. I have no idea how that could be but that was the case because every other set of earphones I have, haven't been a problem. Most… Read more

of the time they feel like they are about to fall out and often do - even when just walking and doing nothing too active. Also they never really feel loud enough. Recently I travelled on a plane (been a while due to Covid) and I found that they did little to cancel the plane noise despite them being "Noise cancelling". To be honest they seem like rubbish. They are OK if you are just sitting at a desk at home (despite my constant sense they are about to fall out) but other than that I feel they are not worth the money (the sound quality of my wired earphones is so much better and they do a better noise-cancelling job). I have read other really complimentary reviews and don't understand them because that just hasn't been my experience. They look great and the build quality is excellent but my advice is - do not buy these earphones!

They fall out all the time – Whilst the sound quality and noise canceling are good, there’s no use having them if they fall out all the time. I’ve tried all the spares tips and they’re all crap at staying in. I fixed it by using my partners spare tips from her WF-1000XM4. Poor fit and comfort. How did these get past quality control? Show details

Poor Design will drop out of your Ears – After the JB Hi Fi sales rep convinced me that these were “top notch” when it came to performance with ear buds, at a hefty price. I had to return my first pair as one ear bud continually stopped working despite doing a reset a few times. I use the smallest earpiece and a few times when stepping out of the train when I travel to work, an earbud… Read more

fell out of my ear onto the train floor or platform. Other times my buds disconnect while listening to music or YouTube for absolutely no reason then suddenly reconnect. Whilst the sound quality and noise cancelling are really good, the other issues I have had have caused me to consider looking into another make and model. Sony is meant to be the “Mercedes” when it comes to product performance and quality so for the reasons set out in my review, I have given them a low rating. I am very disappointed in their overall quality.

Not as good as my $30 ebay buds – After cruising around with my cheap ebay buds, I finally decided to splash out with a pair of these. I'll start with the pros: - great sound when listening to music and can hear callers perfectly - microphone works perfectly for when making calls, no issues there And the negatives.. - Hard to take the buds out of the dock - Heavy in the ears and… Read more

stick out really far - Battery life is pretty average - Noise cancelling is ineffective and essentially just white noise - Easily falls out of ears if walking more that a slow pace (have tried all rubber ends)

I now only use these to make calls at work and have gone back to my old faithfuls.

Good sound but uncomfortable, don't stay in, rubbish battery – Uncomfortable in my ears, no matter which of the 6 attachment types/sizes I use; also fall out easily and a bit of stuffing around to get them to seal properly. Battery life is very average. Great sound, but the above points make them rubbish.  Show details

Don't buy these if you want to move your head in any way when using them – I have the sony over ear headphones that are great. These are not. They don't stay in your ear, stay connected (Iphone 8+) or provide the promised sound or noise cancellation. I have bought aftermarket earbud tips that help a little but I now have an expensive set of earbuds that I can't use if I am not sitting or lying down. very disappointed that sony actually makes these and I will now always consider their competitors' products Show details

Great sound - can't use them – I bought these new from JB Hi-Fi. The pairing, sound quality and functionality are all good. But they will not stay in my ears. They start falling out within less than a minute of putting them in. I have used all 7 pairs of the supplied earbud rubber pieces, but they still fall out. I have had to take over my wife's old airpods -which are… Read more

actually less functional, but they don't fall out. Unfortunately JB Hi-Fi couldn't help. So although they work in terms o sound and connectivity, they are in practice nearly useless.

Great sound, poor fitment, diabolically bad for phone calls – My partner bought these for 50% usage with phone calls. In this regard they are almost useless where there is background noise. In most circumstances background noises are amplified and seem to muddle the voice of the wearer for the person on the other end of the call. The noises (like wind, passing cars and people chatting or especially birds)… Read more

become louder and sharper than the users' voice, forcing the other party to ask for repeating of what was said.

Utterly frustrating. Sony replaced the earbuds after much back and forth. No Change. Denied that there was a problem.

These should not be sold as being for phone call use. The place you need them most (in public places) is where they are most useless. In a private setting they are fine but you don't need to use them then!!!

They also sit out a fair bit meaning the weight tends to wiggle them out with movement. They may fit some wearers well but in this case they are not great, can't even compare with my Jabra 65t or even my 75t's. They don't seem lock confidently into the ear canal, which I believe is by design but I can't say it feels great.

Otherwise they have great battery life and I love the fact you can use either left or right independently, great for podcasts and phone calls (ha!) when one ear gets tired or sore. I wish my Jabra's could do this!!

Oh, and the ANC does work very well for listening only. if only where was a 'dumb' mode that somehow disabled all algorithmic interference when making calls.

Clearly there is some design flaw that makes a software update-able fix impossible. Surely Sony is fully aware of this issue! I also Can't understand why all the reviews by popular youtubers miss this flaw!

Summary: If all you want them for is to listen to music in non-bouncy situations and noisy environments then give them a go, HOWEVER I gotta say, check out the Jabra Elite 75t if you don't NEED ANC and you want on par and more natural sound quality with way better fit.

JMHO YMMV

Disappointment for a Sony fan – After some difficulty I managed to pair with my Samsung Galaxy A3O but found it impossible to pair with the iPad. After an hour just gave up. Otherwise sound is good and its reasonably comfortable. Don't wear them bush walking or running because one WILL fall out and you will not find it. Of you want noise cancelling buy an over ear headset, ear buds can't do noise cancelling well. This was a major disappointment for a serious Sony fan. Show details

Good quality earphones some issues – I own both these and the over ear wh 1000s straight up if you want quality get the over ears , if you want portability then these work well . Problems I ride motorbikes and these protrude just a bit you much physically to wear a helmet over top , granted these are not made for that Application and There’s a lot of tech jammed in there but being… Read more

that little bit shallower would be so much better

Great range of silicone ear tips to find a good fit , however the little bit of bulk and weight makes them susceptible to falling out .

Biggest issue not sure if software or hardware but with phone in pocket will drop out audio streaming/playback constantly, I have the over ear wh1000s and had no issues at so I wonder if it’s a hardware issue with the limited size of a receiver .

Next issue is the battery life , I’m not going to beat this up too much due to size but only get about 4 -6 hours before Needing charging as opposed to 20+ hours on over headphones

Great little case with magnets to suck earphones into right place needs longer charge cable but that’s every manufacturer Also good pocket size

Would be amazing if Sony made a “lost earbud function” when you turn It on it makes headphone beep or something to find it down back of couch

Keep falling out of ears – These are by far the best sounding earbuds but they are not practical at all. No matter which eartips I try but they keep falling out of ears. Secondly, the call quality , even after the updates has been terrible while commuting with no wind. Returned them and would be buying something else that suits android. Show details

Useless for phone calls - expensive – Fantastic for music streaming, really good sound, but devastated that $400 headphones are absolutely useless for making phone calls with an apple iPhone (11Pro), people can't hear you and it constantly crackles and drops in and out, I have tried pairing and unpairing 20+ times and all different ways possible, makes no difference, should've bought airpods but I fell for their marketing on this one. Show details

worst sony product I've ever bought – >sound keeps breaking and i have to keep the phone close to my head to have a stable connection. >can't make phone calls with it >connection lost every few seconds P.S. tried it with 2 different mobile barnds and using the sony recommended app. a total waste of money (which is a lot! very expensive but I thought it worth it, I was wrong) Show details

Left earbud died after 6 months – These have been awesome up until the last 2 days when the left earbud stopped working or charging altogether. The sensor is extremely sensitive (maybe too much) on the side and activates if lightly brushed which can be annoying whne touched by accident. Teh sound is perfect and as drum and bass head I've really enjoyed the suprisingly crisp bass on an in ear earbud. Show details

Absolutely great - BUT – These are a marvel of technology. I love just about everything about them. The fit is amazingly good, the noise cancellation (in my ears) is stunning and beats my other high end full cover noise cancelling headphones that are 5 years old hands down. I am not going to comment on the sound quality, I am happy with what comes out of $10 headphones,… Read more

so I refrain.

The accompanying app is ok, fun to play with for sure and some of the setting in there are really useful. Some are not and I really don't like that the app constantly pushes some elusive (chargeable) 3D music streaming services.

This is my first pair of Bluetooth headphones (actually, my first Bluetooth device full stop) that properly connects and stays connected and does not require constant fiddling and re-booting and re-pairing or whatever. Pair them (really simple) and that's it. They turn on automatically when you put them in your ear. Whatever you play pauses automatically when you take one of them out and if they stay idle a bit they turn themselves off.

The functionality of what happens when you touch the sides of them is customisaable and that too works. well.

I love the different ambient noise levels you can set which allows for different profiles to let different amounts of noise through. Let more noise through when I am driving, cut me off from the rest of the world when I am in a train. And everything in between. A great feature that works a treat. Motion sensors even switch automatically between the different modes if you want to.

So, close to perfect for listening and noise cancellation. BUT ..

There is however a huge BUT. These headphones absolutely suck for making phone calls. Unless you are in a very very quiet room, the other party will not be able to understand you. I guess the excellent noise cancellation requires excellent microphones - and they pick up every little noise that is around you and amplify it to the point where the background noise comes out louder on the other end than my voice. I am surprised that Sony cannot turn those mics down when the phone is used to, well, make a phone call.

Believe me, I wanted this to work so badly, but no matter what I tried, nothing made a difference. Noise cancelling on, off, paired with my phone, a different one. Calling different phones, trying all the settings - nothing helped. Googling around then quickly showed that I am not the only one with that problem. People love those headphones but cannot use them to make calls. It is such a shame.

Fortunately my retailer has agreed to take them back, so will part with them in the next few days. And the research for a replacement begins. (ARGH - I thought I was done with that).

Get them if you want them for noise cancellation and great features (and good audio quality so I read). But if you intend to make calls with them, those are not the ones for you.

Bad product, Bad service, Zero Star! – The firmware update 1.3.0 forever abort itself. Call the support centre, just tell me to initialise. Reset, Initalise, delete the app, reinstall , never work. One of the technical staff ( heavy Indian accent ) tell me to wait and disconnect. Ask for return , he told me to wait for another 24 hours. I know AirPods is bad but I truly regret to buy this. Iphone user, keep away with this product! Show details

Near perfect true wireless earbuds with fantastic sound and ANC – Having previously owned a pair of BeatsX and Plantronics Backbeat GO410, I was looking to move to a true-wireless headset without a neck band, which would always get caught on my shirt collar. I wanted top-notch sound, ANC, and decent battery life, primarily for daily train commute and office work. Until the 1000xm3 arrived, this didn't seem… Read more

possible in one package.

Pro's: - Surprisingly comfortable, especially with Comply Foam tips. Can't seem to make them fall out either. - Best sound I have had on a pair of bluetooth ear buds. Easily better than the Go410 and BeatsX. NB: like all ear buds getting a proper seal is vital. - Good batter life - Fantastic ANC (for earbuds), easily better than G0410's - Useful app, with ability to manually tune sound to your liking - Super fast re-pairing, they are ready to go by the time you have them in your ears. - no sync issues with video (Netflix, youtube etc) - Independent ear buds, can use either 1 at a time or both together. - ACC sound great for iPhone users - Ambient sound control feature is great (touch and hold left ear bud)

Cons: - No volume control, although to be honest I'm not sure how they would implement this without it being annoying or involving lots of pushing on the ear buds, which would likely be painful after awhile. Also thanks to my Apple Watch, changing volume on the fly is easy. - On that tapping ear buds does create a bit of noise in your ears, so I tend to avoid switch songs this way. - Wind noise can be a little disconcerting at times. - The supplied ear tips don't fit/provide adequate seal (but none ever do for me), so buying Comply foam tips are a must/additional cost. - Adaptive sound control requires constant GPS on phone, which is a battery drain and privacy concern.

Overall, I love these earbuds. I don't really use them much for phone calls, and when I do I'm normally in a quiet environment so haven't had issues with microphone that other have reported. Similarly the lack of IP rating isn't a concern as I don't use these for exercise. If your looking for a pair of true-wireless buds with top-notch sound and ANC, look no further (4 outta 5 stars).

UPDATE: After a month of so of use, I'm going to downgrade the review to 4 out of 5 stars. The sound quality and ANC are fantastic, but the fit just didn't quite work for my ears. That and the buggy app on iOS, and hit and miss touch controls has taken a bit of the gloss off them, especially with the new AirPods Pro, which are excellent and probably now the new top dogs