Stiebel

Excellent Professional Technical and Service support team at Melbourne! Easy phone call followed up with email; prompt reply from the Service and Support team. Problem resolved. Thank you for your kind assistance.

SE Heat pump - brilliant! – Had this heat pump installed just before winter. The water has remained hot and not run out at all - and we bought the smaller system, because it is the most efficient, but it seems to cope well with a medium size household. The only drawback is that it has turned itself off once, due to frost, to protect the system, but all we have to do is flick the switch and turn it on. Doesn't take long to heat up either. Pretty happy too that we also get RECS for it.

Brilliant Customer Service – After i wrote my previous review here titled heap of junk. I received a phone call from the company and i must say they do care about their customers. Stieble have arranged a new hot water water system at no cost myself. I was also updated to the system that suits my climate the WWK 300 AH. The company arranged the delivery of the system to and Banana coast electrical who installed the unit today, the only cost to me was the install cost. Its great to see Stieble take the time to read these reviews and take pride in helping their customers. Thank you Stieble for your great service

Service thats what its all about – We had a hiccup in the old hot water service. Contacted the service centre 1800 number and spoke to the team. Texted there local " service technician " exchanged some technical info and a Video . He and we contacted management . We had a discussion with the team at 9 am and had a resolution by 3pm same day. Service that's what its all about.