I bought this from JB HiFi. The minute I plugged it in it sounded like a hair dryer and very noisy. Not surprisingly, because that is basically what it is - a hand held hair dryer with a mechanism to make the beaters spin. Not just loud, but a lot of unsettling vibration when using it to mix. After the first use I decided I couldn't go on with this and went out and bought a real hand held mixer - A KitchenAid product. Beautiful and made for purpose.Show details
So far so good
Bought this after reading the reviews. I always go to make something and realise it needs room temperature butter so thought this would would solve that problem!
Does what it says - softens butter
Powerful: range of power settings, think it goes up to 10 and has a boost button
Good range of attachments although only used beaters so far ( also includes whisk and dough beaters)
Includes storage box
Not really a con more a watch out - it uses a fan to soften the butter so don't use the setting when mixing flour/ icing sugar as it goes everywhere ( I made this mistake)
Overall happy with my purchase
It's only been used a handful of times though so can't comment on long term use
Not Just a Pretty Face
Each lockdown triggers a cooking frenzy and this time I've turned to baking cakes the way my Mum did. You know - back before they invented pre-packaged cake mixes. Although I have a new Sunbeam Planetary Benchtop Mixmaster it’s a bit of a pain to get out of the cupboard and not ideal for making icing. So, I decided to buy an electric handheld mixmaster.
While I like the brand, I don’t have a predisposition towards Sunbeam appliances and unless it’s cordless all mixmaster’s are much the same and they all do the same thing. Although I wanted so... Read moremething black to match my other appliances, I found myself drawn to the Sunbeam Mixmaster HeatSoft Hand Mixer (JM7000). At $82, it’s middle of the road in price but the rose-gold magnetic nozzle got my attention. Who would have thought it possible to make a mixmaster look sexy? Well, I must hand it to Sunbeam, because they have. Not only that, it also has 7 speed settings and comes with a handy storage case. But what makes it a must have, is the unique heatsoft function that softens cold butter from the fridge in about 2 minutes. I’ve since been making buttercream icing like there’s no tomorrow. The only drawback for a messy cook like me is cleaning the thing. The accessories are easy, but the speed control grooves are another thing. That issue aside, I would not be without it.
I bought this hand mixer after reading reviews...... In the first instance I was pretty happy the beaters were tricky to connect at times but overall power was good and the heating addition a useful novelty. Mainly used for beating cream, a separate single whisk attachment was given for this not seen other brands with whisks as well as standard beaters. Not sure why only one and not two whisk attachments but it did the job. I also use it for creaming butter and sugar together for cakes this is where the heating was useful.The storage box was r... Read moreeally nice too however that broke at the top despite very careful handling. Now the negative. After just 12 months and maybe fifteen uses max, one day just stopped working. The motor was fine its the actual switch. Its a sealed unit so unable to get inside to investigate. If I give it a bit of a shake it starts then stops. 12 months seems pretty poor my past beaters have literally lasted years and only needed replacing because the chrome started peeling off the beaters. Yes I am very disappointed and expected a better lifespan...... So cant recommend and will be replacing with a different brand.
Over-hyped mixer does not live up to marketing claims
I bought the Sunbeam JM7000 from DJ'S Adelaide in April 2020 and was pleased with the natty packaging which allowed me to store everything in a plastic box. Was also pleased with the heat button that made creaming butter & sugar faster. I used it ONCE and then stopped. Assume the motor has blown. David Jones has been pathetic & so slow to even acknowledge emails & phone calls.Show details
Just used my new Hest Mixer.
Must day, I LOVE IT.
So easy to cream butter and sugar.
U dont have to have butter, at room temperature.
Well worth the money.
I would definitely recommend this mixer.Show details
Hand mixer that plays with the big kids
Now this is a tool that really offers a great option to a stand mixer. It powers through heavy ingredients, and with the softening feature it makes easy work of butter & cream cheese. It seems to create a lighter overall result even than standing ingredients at room temp. For egg whites the speed is awesome, yet won't hammer the mix or overwork. Cleaning poses no problems and the storage of accessories in one unit eliminates foraging thru' drawers. This was an impulse buy when wanting a "portable" item for some catering jobs, but now it's used regularly. Love it & strongly recommend it as a great buy for price, quality and convenience.Show details
Game changing mixer!
This is a game changing mixer. I always forget to leave the butter out so this makes my life so much easier. The first time I used it, I wasn't sure if it was working in the first 5 seconds but then the texture of the butter completely changes soon afterwards. Great innovation and I'll be baking more often....maybe that's a bad thing!Show details
What a great little machine!
Such a great tool in the kitchen. Not too heavy, super powerful and great results. The built in storage box is very neat. We found that sometimes it was a little difficult to get the beaters back in the holes. The heat function made beating butter very easy.Show details
Perfect for vegan baking
I run a completely vegan kitchen so to add fat to my baking I emulsify nut butters with oils and in todays baking, maple syrup. Usually this requires heating in a pot on the stove. However with the Heat Soft, joy of joys, it was a one bowl process. The nut butter, oil and syrup blended like a dream with the heat feature. I then added flour, apple puree and almond milk without the heat and 12 fluffy fruit muffins were born! So simple and easy to use, even simple to clean.Show details
Perfect for Last Minute Bakers!
I am forever deciding to bake something at the last minute (or after work), and the HeatSoft Function is a godsend. No one ever has the time to let butter come to room temperature, and this mixer gets you there in no time. The mixer itself is light, but powerful and I had no problems thoroughly mixing the chocolate chips into my cookie dough. The magnetic nozzle makes cleaning up really easy - because no mixing job is ever clean! The storage case is also great if you're short on space as it collects the beaters and power cord nicely.Show details
Author stated being incentivised for this review
I always forget to get my butter out of the fridge hours before I bake. This product has saved so much time. It works better then I originally thought that it would. The whisk attachment was perfect for making meringues. The storage container is helpful for the storage but it is hard to try and place all the attachment in with the cord as well so that it can lock in. But overall a grate product. Would definitely recommend!Show details
I’ve just cooked the fluffiest batch of cupcakes using the new Sunbeam Heatsoft Hand mixer. The heat soft softens the butter in no time with the press of a button. I especially like the handy container that stores upright with all the accessories in one place. The magnetic nozzle is easy to remove and clean. The seven speed setting enables powerful mixing, by far the most powerful hand held mixer that I have used previously. My only comment is that the blades were a little tricky to click in position, however once I got the hang of the click and twist action I was on my wayShow details
Perfect mixer for the time poor baker!
Where has this mixer been all my life! It's not often that I get the time to spend an entire day baking, I would love that but usually I'm just trying to get the cookie jar filled up for the week when I have a few spare minutes. The fact that I don't need to prep my ingredients beforehand and can pull the butter straight from the fridge is a huge timesaver for me. The batch of cookies that I made with he HeatSoft Hand Mixer have definitely been the easiest, quickest and softest yet! And close second is it's so compact - it stores away perfectly , in one spot with all its attachments meaning that I spend less time searching through drawers to assemble. My new favourite appliance by far, well worth the money and would highly recommend!Show details
Great hand mixer with clever heat soft technology
I have the sunbeam hand mixer with heat soft technology and is a brilliant little tool for bakers. I was skeptical about the heat soft tech but it is very effective in enabling you to cream butter straight from the fridge! No more planning ahead required. Also I really like how it packs away, with attachments, for storage in the nifty storage box. Very easy to clean too!Show details
Author stated being incentivised for this review
Questions & Answers
Frequently Asked Questions about Sunbeam Mixmaster HeatSoft JM7000
How do I use the HeatSoft™ function?
Place ingredients to be softened (butter, chocolate etc) into the mixing bowl. Insert the beaters into the mixer. Press the HeatSoft button once to activate and turn on the beaters at a low speed. Start mixing the ingredients and allow the heat to soften the ingredients as they mix.
Are the attachments dishwasher safe?
Yes. The beaters, whisks and dough hooks can be placed in the dishwasher.
Does it matter which socket the attachments are placed into?
The beaters and whisks can be placed into either position. The dough hook with the collar on the stem fits into the larger socket on the mixer. If dough hooks do not click into the sockets, reverse and try again.
I can't reinstall the heater fan cover, how do I reinstall the cover?
The locking tab may be broken. Please call customer care, at 1300 881 861 (from 10:00am to 6:00pm - Monday - Friday AEST) for a replacement part.
The hand mixer will not start, how do I fix this?
The motor is over-heated, unplug from power outlet and wait 10 minutes before next use.
I can't remove beaters, dough hooks or whisk. How do I eject the beaters, dough hooks or whisk?
If you are experiencing difficulties ejecting the beaters, the beater eject button may not be fully pressed. Unplug the mixer then press down the Beater Eject Button and gently pull accessories out.
Latest Consumer Questions
I bought my Sunbeam Mixmaster HeatSoft in July 2021. I’ve hardly used it, i.e. only about 4 times. Last week while I was beating egg whites, the metal part that beats the eggs broke. Now I’m having a hard time getting the creaming beaters replaced. Very disappointed.
Sorry to tell you but this unit is rubbish. Mine lasted 12 months just stopped working the chrome was also peeling off beaters despite only a few uses and careful hand washing. Replaced with another brand that has not missed a beat. Cut your losses and go shopping is my advice.
Hi Rathanam F,
Thank you for sharing your experience while using your Sunbeam MixMaster Heatsoft Mixer.
We are disappointed to learn about the issue you are experiencing.
We are happy to help you troubleshoot solutions. Please give us a call at 1300 881 861, from 10:00am to 6:00pm - Monday - Friday AEST.
Sunbeam Customer Care
I bought my JM7000 Sunbeam hand held mixer 6 months ago from DJs Adelaide. The heat button is v useful and so too the boost button. Two problems however: it has stopped working and putting the beaters in is frustrating. Is there an easy solution?
So sorry to hear about your experience with this unit.
Could I please ask you to take your Mixmaster back to your retailer. They will assess the product and help with a possible solutions, be it a spare part or a complete replacement under your 12 month replacement warranty.
A David Jones staffer said I had to produce a receipt but while I didn't keep it, I do have the transaction date & price on my phone. DJs say that is not acceptable but SA Consumer & Business Affairs says it is!
Is this electric or battery operated?
Get an answer from our members and Sunbeam representatives
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