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Another dead motor
When the unit was working, it seemed more than capable. Then on its fourth use, after about 30 seconds it crackled and died. Reading the other reviews, this seems to be a common theme with this unit. Now I'll have to start digging through receipts and figuring out how the warranty process works, which is unlikely to be much fun since the unit was purchased online.
Could be good except for the horrible rusting and water build-up in the components!
I would first like to note I am not the only customer with this complaint; I too noticed rusting from the inner steel components of the food processor not long after purchase and and no matter what method I used to dry each component before packing it still sounded as though water was building up in it and the ultimate proof was leakage of a reddish-orangish-brownish (i.e. rusty) liquid that could very well seep into whatever it is I am processing/blending/mixing. I purchased this from my local Myer store, unfortunately misplaced the receipt pr...ior to warranty ending, was advised by Myer to take it up with Sunbeam Australia and when I relayed my problems, sent all my details, forwarded all my photos they simply ended up ignoring me entirely because of my lost receipt! I do not recommend this product at all. Your money will be better spent on the K-mart equivalent (I kid you not, check their site out ASAP). Worse, the customer service I received from the staff at Sunbeam Australia fell very, very short of an acceptable standard, especially because I was raising legitimate concerns about the shortcomings in the manufacture of this gadget. It is not fit for purpose and that in itself should have entitled me to a replacement or refund irrespective of Sunbeam's warranty term.
Great features such as large capacity jug and chopper capacity and the soft start prevents making a mess in the kitchen.The product is very well engineered and easy to use in the hand.
- StickMaster Plus SM7400
- Verified purchase
Loved it but it’s rusting after just one year
I haven’t used the food processor very often but now when I wash the lid there is rusty brown water dripping from the inside middle part. Even if I let it sit and dry for a couple of days, when I shake it there is this horrible rusty smelling brown liquid trapped in the middle part. I don’t like the thought it might drip into whatever I’m processing. Also - a minor issue and easily fixable with some glue - the inside part of the blades has come apart. Makes me think this is not very well built. It’s a shame because I like the ease of use and being able to switch between stick blender (still love the stick blender) and chopper and whisk. I had a high opinion of Sunbeam before, but wouldn’t buy this again.
Have bought 2 of these as the first one broke within a year and sadly the same happened with the second one. The chopper attachment stopped spinning. I was only doing breadcrumbs. It seemed like the plastic attachment had worn out. A shame as I had been using it fairly regularly and had found it very useful and easy to use and clean.
Purchased in March 2019 at Target for A$80.00.
Love the versatility and ease of this machine. Mixes soups with ease and also fantastic for chopping vegetables, nuts, biscuits for slices etc. Still going strong after 3 years of heavy use. Love that it is much easier to clean and store compared to bulky food processor.
Powerful but unreliable
This stick mixer lasted less than one week for me before the motor stopped working. The blender was very powerful and would have been great if it lasted a bit longer.
Purchased in April 2019 for A$63.00.
- StickMaster Plus SM7400
- Verified purchase
Motor dies every 6mths. Cannot recommend
Purchased in August 17, motor sparked and died in April 18. Retailer replaced for me with a new machine and the motor has sparked and died in Jan 19. When I returned it I was told this machine is not made for daily use. I use it to blend milkshakes almost daily and also for soups etc. loved it while it was working but will never buy again and cannot recommend.
Sunbeam Keeps on Keeping On
We have had this Sunbeam Stick Blender for years, and use it every day. It hasn't missed a beat (pardon the pun), like all Sunbeam products we own. Good price good product.
I bought this stick blender after reading reviews, and other ‘better’ ones were way to expensive. I’m not completely sure about this one yet, I do like the chopping attachment and the blender itself seems sturdy but I’ve found heaps of food gets stuck in the chopping arm head (where the blades are), so much wastage. Whipping cream I’ve found takes FOREVER and it’s still loose. I don’t know if it’s me or a faulty model, but the unit turns on for like 2 seconds and switches off, so frustrating. And that’s holding it upright!
Does the job
I bought the mainly to use with making soups and crushing frozen fruit. It does the job well, better than a cheaper $30 stick I bought a while back. Have not really used the whisk attachment yet.
A much loved kitchen gadget. after 6 years the motor has sadly given up. I'd like a new motor as all my other parts are in good condition since I have mostly used the stick and the food processor parts. I'd like to know if the latest model motor sm7400 will fit the sm6400 attachments? Then I will just buy the later version without all the accessories.
poor quallity motor
used it for 2 and a half years, then the motor just stopped. looked it up online and i can see I'm not the only one. Will never never never ever use SUNBEAM again. Hand many problems with the attachable blender always had to tighten the screws, it clogs up and you have to use oil just to get the blender attached. Don't buy Sunbeam.
Really easy clean up
Whether I'm grinding coffee beans, pureeing a soup, making dips & spreads or whipping cream, this Sunbeam Stickmaster Plus is an awesome small appliance. The turbo speed is a bonus! I love it and use it often.
Easy to use, blends well, can suck itself onto the bottom of the pot - easy to overcome by tilting back on itself. Copes well with thick soups. Cleans easily. Accessories are convenient though not necessary. Step up from entry level models
Love my stickmaster plus. I really like its convenience and ease of storage (eg. after preparing hommus, just add the lid and store the prepared dip in the container). Easy to operate.
A perfect handy stick for kitchen.
This stickmaster plus is so good in terms of various speed, operation, stuff, washing, mixing that it has reduced a lot work which I was used to manually or I was avoiding because of not having, but after I got this, I made interesting recepies and using in daily cooking easily.
Value for money
Used this Stickmaster for past sometime will highly recommend as entry level and no issue product. Performance is good and product is steady. Light weight helps to use in range of setting.
Used stickmaster from other brands and found that the plastic melt down in case of over usage, while Sunbeam stickmaster stands distinctively.
Its the cheap yet usefull good branded stick blender availabe in the market. Dont know why some are close to $100 when this is availability under 30 yet same functions. Easy to operate, nice colour combinations. Only frequently used accessories included. The wire should be a bit longer than what it is now.
I use this product mainly for the mini processor attachment and to date have not used the hand stick blender.. It does not fail and it saves me using a bigger blender and all that cleaning up for much smaller tasks. I use a cheap brand stick mixer for soup or hot liquid whisking as I dont care if it fries and I send it to the appliance gods. The deeper this thing is immersed in hot liquid the quicker it will conduct up the shaft. The trick is with these blenders is to watch the time your using it. They cannot dissapate heat very well and can o...verheat with constant use. So if your one of those who blends ways for minutes then this will likely do just that. Giving them a spell in between helps too. I have used the beater and thats works great but I cant really find a constant use for it. Your also better of blending liquids after it has cooled down. I dont expect the bearing/bushes would stand up to boiling water all the time. Im happy with it.
Questions & Answers
Hi is anyone selling a spare bowl for Stickmaster SM8900? Mine cracked at the inside base so the pin won't sit inside the slot so I can't use any of the blade attachments. Sunbeam have said they no longer make parts for it and to try private sellers. Thanks in advance.
I have a SM7400 stick that stopped since it is out of warranty I would like to get to the motor.
How do I open it.
I am an Electrical Engineer so I know what to look for.
Hope you can help me John
Hi I'm having trouble with the device actually working. It was fine a few weeks ago but now won't turn on - I suspect water is in there but I was very careful when cleaning. It won't work on either of the parts that came with it.
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