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Tasman Eco Siena

Tasman Eco Siena

3.6 from 28 reviews · View Statistics

Reviews

3.6

28 reviews
  • Build Quality
    3.7 (3)
  • Value for Money
    4.0 (3)
  • Ease of Use
    5.0 (3)
  • Safety
    4.7 (3)
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Reasonable

ReasonablePerth, WA

  • 5 reviews
  • 5 likes

Did you know they join small pieces of wood together?

published

We bought a model a few years ago that came varnished. Through the varnish we could see where a larger structural pieces of wood were made from smaller pieces 'finger-joined' together.

We called the Co. & they sent some money back but did blurt "the varnished ones aren't supposed to use finger-joint wood".

I reckon if you buy one in a dark stain or white paint it's made from itty-bitty bits of re-joined wood.

Caveat emptor

Purchased in June 2015 for A$1,500.00.

Build Quality
Value for Money
Ease of Use
Safety
Incentivised ReviewNo
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Lucy

LucyCentral Highlands and Goldfields, VIC

  • 12 reviews
  • Verified purchase

Beautiful cot

published

We have this cot in white and it is beautiful. Great value for money. We had a problem with the slid rail Turing red and we have been given a new slid. Great service!

Purchased in August 2019 at Baby Bunting Physical store for A$449.00.

Build Quality
Value for Money
Ease of Use
Safety
Incentivised ReviewNo
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Peeb

PeebPerth, WA

  • 8 reviews
  • 1 like
  • Verified purchase

Great product

published

Great cot and easy to install as well. Perfect size to fit in our room and plenty of space for baby to sleep in. Being able to turn it into a toddler bed is an added feature.

Purchased in June 2019 at Baby Bunting.

Build Quality
Value for Money
Ease of Use
Safety
Incentivised ReviewNo
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Brad

BradNew South Wales

Check your mattress

published

If you buy this cot check your mattress. We were given the recommended mattress for this cot and it leaves a 10cm - 12cm gap when the mattress is not centered. This allowed our 5 months old to roll over in his sleep and get his arm caught down the side between the cot and the mattress. Luckily he was strong enough in his neck to be able to keep his head up crying to wake us up. otherwise he would have been stuck face down. So much for strict standards????

Purchased in December 2018 at Baby Bunting for A$600.00.

Incentivised ReviewNo
Eves

EvesBrisbane

  • 11 reviews

Great cot

published

Very sturdy & lovely design to suit all nurseries/rooms. Perfect size not too small or large. Love how one side can be lowered to put baby in or out. Love there’s gaps on the sides & front & back to see baby from all angles. First baby fist cot which will definitely last another child or two in the future

Talia Friedman

Talia FriedmanSydney

  • 2 reviews
  • 2 likes
  • Verified purchase

Dangerous Piece of Junk - Only passes Safety Standards on a Technicality.

published
Sam

SamGreater Melbourne (Metropolitan), VIC

  • 41 reviews
  • 44 likes

good solid cot

published

pretty pleased overall with its build quality and i found it easy to assemble if you know tools and its quite large i must say its rather strong also as we have the cot right up against my bed for easy access to bub during the night and i sometimes i accidentally sit on it to fed bub and it holds all my weight think 70kgs.

HelpingRandoms

HelpingRandoms

  • 15 reviews
  • 7 likes

Falls apart

published
Kelly

KellyVictoria, 3109

Very sturdy, great quality, and is great from newborn through toddler!

published
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Andy

AndyPerth

  • 13 reviews
  • 9 likes

Sturdy cot

published

This cot is so sturdy and well built compared to other ones on the market which are flimsy and wobbly. Thus one is built very solid and does not rock when you push it. It is easy to assemble as it comes with clear, step by step instructions. We haven't had any issues with the drop side as yet but its not something that we use that much. I can see why this was a Choice recommended product - I highly recommend it

The drop side was the issue

published

Didn't come with guard screws abs I can't get the drop slide to work. The instructions are not very good and there is no online support our video to watch.

Fantastic product & lovely company

published

We have bought two Sienas after having decided it was only fair that baby 2 got the same - which is a beautiful, functional & well-built cot. The latex mattress is also very good quality -plus the newer one is seamless, so very easy to change sheets on. I had a minor problem with the drop side (OK my child was a tad rough...) and the service I received was outstanding. I would definitely buy from them again.

Grace

GraceEastwood

The Screws of the cot are too expensive, it costs me $50 and $10 delivery fee

published

I have this cot and lost the screws, why I can't buy the screws from other places? And I have to order it from the SJC Brand. The screws are very expensive.
I bought a bed frame from IKEA, but they deliver the screws to me for free. Why there is such big difference?

What should I do, throw out the cot or pay the expensive screws???

ARXYZ

ARXYZWinchelsea

  • 13 reviews
  • 8 likes

Lovely Cot

published

We have been using this cot for a few months now, so far it has been perfect. Only problem we have found is the timber marks really easily. We already have several scratches & because of the dark timber it really stands out. The cot is structurally strong & sturdy and I'm happy with our purchase.
Size & structure. Cheaper than other similar cots & just as good.
soft timber marks easily

Bubbamama

BubbamamaNewcastle

  • 6 reviews
  • 6 likes

Excellent Customer Service from Tasman Eco

published
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muggles

mugglesCanberra

  • 4 reviews

Great products and unbeatable service

published
DHR75

DHR75Sydney

  • 3 reviews
  • 3 likes

Terrible product

published

excellent services

published

We called in for a drop side issue after 2 ys of purchase, though we only moved the drop side for a handful times. The guy named David came onsite n found out that we are using the wrong bolts for locking the side. Most of the companies by then will charge customers for replacing the part. But Tasman Eco changed a new drop side for free n explain/demo to me the improved design n how to use it properly. Fantastic customer services! I would definitely recommend it.
great services, quick response

Emma83

Emma83BRISBANE

Excellent Customer Service

published

I recently called Tasman Eco regarding an issue I was having with the drop side of my son's cot. A repair person came out to look at the cot and informed me that the issue was due to the wrong size mattress being sold to me with the cot when I purchased it 18months earlier. Despite this, Tasman Eco replaced the damaged drop side with a new one and then also replaced my old mattress (not a Tasman Eco mattress) with a new Tasman Eco mattress - all free of charge and on the spot. At all times, repair & customer service staff were friendly and very professional.
Reliable, prompt, friendly and professional

1 comment
Deb 2124
Deb 2124
A  A Perros

A A PerrosMELBOURNE

After Sales Service

published
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Questions & Answers

Courtney d.

Courtney d.asked

Can the cot go lower then the displayed picture ?

1 answer
Peeb
Peeb

Yes it can. It has two levels to place the mattress.

Andrew

Andrewasked

Please tell Brad on his review to contact the store as they have sold him the wrong mattress and he needs to get the correct size as is dangerous for his child.

No answers
Grace26

Grace26asked

Where do I get the screws for this cot i had them for my first child and brought in 2009 and can't find them and am due withy second in 6 weeks?

3 answers
ARXYZ
ARXYZ

Hi, where did you buy the cot? They may be able to order in new ones for you, otherwise try emailing info@tasmaneco.com.au & they should be able to help.

Bubbamama
Bubbamama

I would definitely try calling Tasman Eco, they always provide such wonderful service, I'm sure they would be able to help :)

Grace26
Grace26

Yeah I did that and they are sending me out new screws thanks ☺️

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Details

CategoryCots
Price (RRP)$599
ManualDownload manual

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