POOR PRODUCT & SERVICE
Purchased my TCL 70C2US Model from The Good Guys in February 2018. I also purchased an extended 2 Warranty from them as well. I paid $2,294.00 all up. Although the processor has been slow on start-up, the television has provided otherwise an excellent picture and I've had no problems....UNTIL....
the other night out of nowhere a "drop box" appeared on the screen with the message "Switching To Restricted Mode", then another small "drop box" appeared at the bottom left corner of the screen with the message "Safe Mode". I took little interest at f...
start up timing increased over first few weeks within 3 months continually switched off and restarted
Purchase from JB HIFI as recommended by staff just before Christmas.
with in first few weeks noticed start up was taking longer and longer emailed TCL incase it needed a firmware upgrade was told it was normal.
now approximately 3 months into ownership (only using for at most an hour a day) the tv turns off and restarts itself constantly so have had to switch off at wall. can't use the TV.
we have also had issues with internet connectivity during the 3 months of ownership but not on our other Panasonic tv's.
TCL customer support very unsupportive, the repairer they have organised bordering on Rude/aggressive when contacting us. JB HIFI unwilling to help despite how recent it was purchased.
- 49C2US (49")
- Verified purchase
Budget Tv With An Great Picture
Spent a few months shopping around comparing between Hisense, Sony, lg and TCL. Luckily, I come up with the TCL C249US that meets every single of my needs.
I am so happy to have it, picture quality is great, sound is above average (still may need a soundbar but it does a good job).
I love the Bluetooth connection function that is super convenient
Android TV is quick and works fluidly.
Purchased in February 2019 for $480.00.
The reviewer stated that an incentive was offered for this review
Plagued with problems. TCL nightmare service. Avoid.
This is by far the worst TV I've ever purchased. Within 12 months it started to malfunction. It would stay stuck in load screens, randomly stop responding to the remote, freeze and would eventually start turning off while watching.
We returned it to the retailer but TCL were a numbat to deal with. First they delayed examining the TV for weeks. Their technician admitted there was a major fault and would refund but head office refused to honour this.
Then they claimed we were 'only entitled to a replacement under ACL' which is a bald fac...ed lie if ever there was one. We told them we'd take them to small claims court, before they finally relented and offered the refund that was lawfully owed! Two pieces of advice: never buy TCL and if they try to avoid their obligations then take them to small claims court!
I like its operating system
Good sound quality.satisfied with the quality of the picture . T has everything i expected on my Budget.The picture is great to look at. rich colours, good contrast superb detail and no dead pixels! My one has 2 USB inputs as well as 4 HDMI ones which makes it so much easier when we want to plug things in. Definitely great value for money
Clunky, slow and average quality.
Purchased for the kids room and for its purpose it’s ok for them to watch youtube and movies.
The android OS is so slow and clunky it makes me so angry when I have to use it. Feels like it’s a beta software from 5 years ago. Had many issues with it going in to shop mode even after firmware upgrade, loses wifi settings, sound is terrible from HK soundbar built in. Will never buy tcl again, just an awful clunky TV.
Cheap with problem after problem
Had seen reviews being positive but utterly disappointed. Less than 3 months in. Internet connection warnings plastered on screen that won't go away. Channels disappearing and buttons working when they feel like it. Updates are ridiculously lengthy too! Having to reset the TV time and time again just to watch basic tv.
Best TV ever for the price.
A lot has been written about this TV already so I won't go into the specs but, instead, relate my experience with it. This TV rules. 4K videos look great on it. The audio is loud and rounded enough that I don't need a soundbar. As we speak I'm listening to the greatest hits of No Doubt on it. I spent a lot of time with the different video settings but, really, the default ones suit me fine
Incredible overall and great value
I was looking for something big for our bonus room to watch movies on and play games. I wanted something that could handle the latest game console technology. This set it so good. The picture is immaculate. The game response is stellar - make sure you use game mode. The sound even surprised me - so much better than my old set. Lastly the built in Roku makes everything so much fun. It doesn't even seem like TV, seems like a huge high end computer monitor.
Since we've gotten it - I've been upstairs late at night playing games almost every night. I had to upgrade my Xbox One S to the X to take full advantage.
So much fun.
TCL C2 Series
1. Smart TV's operating system and application satisfaction generally, no phone and computer to simple, but the operation is relatively simplified.
2. Product features are relatively simple. Performance is better than ordinary TV, so satisfaction is very good.
3. The Bluetooth function of TV is not so easy to use, wireless connection is a very good function, the satisfaction of the general.
4. The port of the device is still quite adequate, the ports are basically all, more comprehensive.
Not bad for an el cheapo
This is no Sony or Samsung but it gets the job done with a few caveats. First audio quality - not the best you should think about getting a soundbar if you pick one of these up, next channel changing speed - not as quick as you may like so know this. Apart from that the actual picture is pretty darn good. Nice colours and good dark separations. Like I said, no Sony but its cheap and not bad at all
TCL C2 Series
I like its operating system, very simple, in the application can also customize their favorite
is also very good, product features/controls and performance I am very satisfied
have Bluetooth words will use more convenient, sometimes I like to watch TV at night, this will be a very good choice
When I first started the TCL smart TV, I saw what they called the home page. Unlike most other manufacturers, TCL provides it directly before my input. Because the smart function only presses one button, it is very intuitive.It brings together everything available for free, purchase or lease.
Overall, it's tough to beat them when it comes to budget TVs, and that makes them a pretty safe bet.
Great tv for kids lounge
Works well in all areas. Used in upstairs for kids and friends to watch movies and play games with friends and family. Kids have even linked up computer to use as computer screen when needed for homework! Wireless connectivity is great. Plenty of ports for uses in the room. picture quality is great. Would purchase again without any doubt.
Great looking Budget TV with a great picture
Spent a few months shopping around comparing between hisense, sony, lg and TCL. After much comparison pulled the trigger on one of these. Glad i did, picture quality is great, sound is above average (still may need a soundbar but it does a good job). Placed it in the bedroom, was bigger than i expected, looks great. Unfortunately no 100hz refresh rate but that's expected with a $899 tv. Android tv is quick and works fluidly.
Great value for money
Great tv good sound quality, you can connect your Xbox, DVD player easily for a cheaper brand it has great picture quality it does lack the screen saver so don't pause video or games to long as burns image to screen but overall it is great value for the price.
a little frustrated
Picture quality is fine, but the drawbacks we have discovered are:
The TV itself takes soooo long to start up
We have experienced significant and very frequent lags and freezing when using it with Netflix and Stan - I wonder if anyone else has had similar problems.
Overall, although a very affordable TV, we are certainly not completely happy with our purchase :(
The quality of pictures is amazing, makes movies so much better watching on our TCL we got an absolute bargain for it from Jb hi fi!! The quality is really good so it’s hard going back to a normal tv after owning a TCL would definitely by this brand again
Perfect and cheap tv
I am so satisfied with the quality of the picture . T has everything i expected on my Budget.
You cannot find any difference in quality to other Big brands. Picture quality is top notch, Sound and sleek design. handy, swaps from app to app seamlessly. I highly recommend it
The picture quality I find is great, speakers are great I have not had any problem what so ever with my tv. ample of ports to do everything I could want. it is a smart TV and for the affordable price I paid for the unit i honestly am extremely happy. it is definitely a tv that i would recommend to for a friend to buy that's for sure.
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Questions & Answers
My tv is hang just display the word TCL and remote is freeze, anyone can help please.
My tv is stuck in standby, remote will not work and have tried to power from button on back of tv. Cant do a factory reset as remote doesnt respond and cant find any reset button where all the hdmi etc inputs are to do a hard reset. I have plugged and unplugged and the standby light goes off and comes back on but nothing else.
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