TCL tv bad TV
so bad experience! within one year, one day TV decided not to start. Called TCL for repair - It takes 2 weeks to repalace . Problem resurfaces after 2 months agian during the COVID where you need the TV the most. Again call technician, TCL for complain - They repaired the TV again with refurbished Motherboard. Upon checking with TCL they said it is common practice. I Only come to know because of one of the apps linked to other e-mail address. This time Chromecast was not working. Again call the TCL and Technician. Technician call TCL to submit ...the report .they said as the service ticket was closed technician has to resubmit the report requesting the replacement TV. one to two week lost. After that TCL received the new report. It goes to their headquarter for further review. Another 2 weeks lost for final approval. I received that application is approved they will send me the new TV which may take 10 working days. Another 2 weeks lost. It is very frustrating to talk with the customer care people as they are from overseas and can not provide a real answer. It is like talking to a machine. They said the new TV will not come with a new warranty and it will be only valid same as my OLD years which a couple of months left now. I am without the TV now for more than 4 weeks, not sure how long will it take
Awesome warranty service
18 months after purchasing from JB Hi-fi the tv would not turn on, just stayed in standby mode.
Contacted TCL through the website with all the requested information. They sent back an email outlining several thing to try, if they failed to solve the issue to email back.
Emailed back informing it still would not work.
Shortly after a girl from TCL called and allocated the job to Woolley Appliance Services. Serviceman Jesse promptly came out and diagnosed the motherboard was faulty. Returned a week later and replaced it.
The 3 year warranty on TCL TVs is awesome. Couldn't of had a better servicing experience if I asked.
We are very happy with this tv.
Very nice tv ,great price and more apps than you can poke a stick at.
connecting sound bar can be tricky because some settings have been renamed .
Im a mug and muddled through it and got it working.
Tcl ,great tv for the price and solidly built.
Real problems and support is hopeless
I have been talking to TCL support since February.
Power on takes 47 seconds to do the full boot. Instant power on does not reliably work. The TV turns itself on by itself. Sometimes the TV will spontaneously reboot. Once the TV went into safe mode for no reason. Dead robot screen has sometimes come up. When Chromecasting the volume is goes up to 100. Once it forgot all the TV channels then spontaneously rebooted.
TCL support has not been able to fix the problems, has not provided a replacement and has not approved a refund.
Pro of the TV: very good sound - shame everything else sucks.
Wifi developed a fault after 1.5 years
I bought this TV less than 2 years ago. Recently it developed a fault in wifi and it shows wifi networks with a message "Not in range". ? I tried all options to make it work but wifi is reluctant to catch any signals. This problem started a month ago and it gradually increased with the time. I have got full signal in that room and I have also installed a repeater to strengthen the signals. Luckily I bought extended warranty when I bought it.
TCL - Will never purchase again!
Can't tell you how much I hate this TV! It is the first 'Smart TV" that I've purchased and it has lived up to very few of my expectations. Can't connect to Netflix, can't update the BIOS, have major audio latency problems, can't get many alleged features to work! To be fair, picture quality is good. Sorry TCL, but I should have listened to the sales person who tried to direct me towards another brand! What a disappointment!
Bugs in tcl tv again
I have bought another tcl bug attracted tv. Contacted tcl with still no reply. I now have two different tcl tv's that bugs readily crawl into your tv screens. Tcl don't care. This does not mention off recording times, or the realistic lighting that darkens and lightens unrealistically. There is better tv's out there for cheaper price. Too many problems
Good value for money
Purchased from Bing Lee, this is a great tv, a good size for our small unit and good value for money.
We got this for 2 reasons, we needed a larger tv and we wanted access to Netflix & YouTube so both boxes ticked.
Very easy to put together and set up. The only downside is the slow start up and the extra long, slimline remote, but these are minor annoyances and not enough to ruin the experience.
The set has good sound and a very clear picture.
- 55P6US (55")
- Verified purchase
Great value for money
This is a really great cost effective smart tv. It has enough ports to attach everything plus built in apps and Netflix button. Sound and picture quality is great. It’s easy to use. Only issue is sometimes program info will reappear on the screen for a few seconds when nothing was pressed.
Great for the price
Got it new on eBay and have been very happy. Picture, sound and features very good. I have had only one problem and that was loading Prime video app would not load but I cast it from my phone and works well.
Purchased in July 2019 at Ebay.
Not bad for the price
*T-Cast does not work with windows 10
* No Stan App
* No Google Play .
Not sure if android or roku streamer.
Overall I am happy with my purchase as currently do not use stan.
And I could always add a Chromecast to it
Its got a good picture, but you HAVE to go into the settings !!
OK, so I wanted a 4K TV for the bedroom and some reviews gave this model good marks.
I will also point out that I wanted low cost, and I purchased mine online, delivered, for around $470 Au. Out of the box, it looks like one of those super slim latest models, the top two thirds of it is like, pencil thin, the lower third, a lot more boxey. So I wall mounted mine, connected the cables and turned it on.
The picture looked very dull to average and the sound very shrill with about zero bass !
So I started exploring the setup menu. All the usual s...
Purchased in June 2019 for A$470.00.
Not Worth Buying
Purchased this TV from Bing Lee and gave it back the next day, the TV had a major volume delay problem and the internet browser lagged so much that you could have a coffee break before getting any website results, the remote was very unusual as it was very long and lacked its user friendly attributes, also it was advertised as having Bluetooth sound but it never did hence my reason for returning it, overall I probably would recommend this low budget TV for someone that wouldn't expect too much for what they've paid for.
- 55P6US (55")
- Verified purchase
This thing is amazing, with the top notch energy saving
First thing first, I must say this tv is easy to set up and with all kind of connectivity that you might expect, especially the buildt in chromecast. You can pretty much cast anything from your mobile phone, not just it is smooth and fast, but the latency is good and stable. The amount of HDMI port is also quick a lot and most importantly you can switch between content very easily.
The only thing I dislike is that there is no play store built in and the startup time is a bit too long to my liking.
Great TV for a small price
I am very happy with my purchase. Bought this TV for $500, so great price with good picture quality and sound. Overall it's a great TV but expect some lagging at times.
Awesome TV experience
I'm totally satisfied with the options it has such as quick access to Netflix, youtube etc. The other App variety is commendable. Picture quality is really good for the price we paid and in comparison with another TV 4k where the picture quality is very poor. Wireless connectivity is used all the time and did not come across connectivity issues at all. It has all the ports required and works fine with our speakers and sub woofer too. The only negativity that I have is the time it takes to switch on and change channels.
Purchased in December 2018 for A$600.00.
Amazing 65" 4k TV for under 1K
Very happy with our purchase today. Brilliant TV, and for under 1k (shopped around, got a price match).
Only issue was Netflix not loading, but then I plugged LAN cable in and it connected fine. I think Netflix might detect 4k and the wifi connection was not quick enough to handle it. Switching to ethernet fixed that.
- 65P6US (65")
- Verified purchase
A fair bit of tweaking required and very slow start up.
While this TV was at a really good price for 65", it did show why in the software and display. TV's are always coming down in price as tech advances. I got a great deal on this one with The Good Guys retail store.
The saying stands "you pay for what you get".
The software that runs this (android based) is super slow in start up. It takes a good couple of minutes unless to turn on. There is a mode that enables quick boot but we have issues with the audio codecs not working right. The display is 4K enabled which does work but I had to tw...
- 50P6US (50")
- Verified purchase
Cant believe how good this TV is
Having never heard of TCL I took the salesman's advice in selecting this model TV. We had a Sony Bravia Full HD and had always thought the picture quality was brilliant, but once we turned on the TCL it was clear how superior the Ultra is over the Full HD.
Add to that the amazingly simple Smart TV operation and you get an idea how good this television really is. Could not be happier with our choice and the ONLY slight negative is the length of time it takes between turning it on and the device being usable. It was quite a surprise, but then again I guess it is like a computer booting up and takes about the same amount of time.
All in all I highly recommended this product and I couldnt be happier
Ok for cost
I bought a tcl as i was recommended by a friend. I am not that happy with it as the picture quality isnt as good a i wanted . Will choose better next tv
Purchased in November 2018 for A$550.00.
Questions & Answers
How to install apk file into this Tcl 55p6us smart TV?
TJL "IF" this is an Android TV how can you A. Listen to flac music files. B. Sideload any Android application eg (Kodi,VLC) if you ADB into this tv you get connection "REFUSED" I hope someone updates this firmware with an open ADB connection and Google Play. Have tried the hidden service menus and their is no USB developer option to enable
Can you tell me how to fix wall mount bracket and the sizes of it?
|Category||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV|
|Wireless Options||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi||Wi-Fi|
|Number of HDMI Ports||3||3||3||2|
|Weight||22.2 kg||12.2 kg||14.5 kg||8.2 kg|
|Operating System||Android TV||Android TV||Android TV||Android TV|
|Dimensions (without stand)||834 x 1452 x 71 mm||643 x 1113 x 73 mm||710 x 1228 x 73 mm||562 x 261 x 73 mm|
|Dimensions (with stand)||886 x 1452 x 269 mm||696 x 1113 x 269 mm||746 x 1228 x 269 mm||606 x 961 x 232 mm|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
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