TCL X4US Series
Verified12 reviews
Dont waste your money – 5 years old, out of warranty, back light strips faulty, causing dark lines on the screen, quoted $1,660-00 to repair, initial purchase price $1,795.00, TCL not interested in problem, nothing they can do, you get what you pay for, not value for money, web site states engineered for maximum performance, creative marketing one would suggest. wont buy TCL products in future. Show details
TCL X4US 65X4US (65") Power light blinking but not able to turn on the TV – What is the problem when TCL X4US 65X4US (65") Power light blinking but not able to turn on the TV? Show details
Nice design and good sound quality – This smart television of TCL has nice picture quality and inbuilt Harmon kardon sound which makes it unique. However the operating system is a bit slow and voice enabled also doesn't work perfectly but still it's a good bargain. Inbuilt chromecast also worked well. Sufficient HDMI Port to connect with other devices too. Overall good. Can give it a try. Show details
Superb quality picture & sound – We bought the TCL65X4US QLED TV over a year ago and have been nothing but satisfied with it. Picture quality is amazing and combine this with the Harman Kardan built in sound bar it gives a real movie night treat. It has all the smart TV features and is relatively easy to navigate the menus on the remote control. Only slight criticism would be its… Read more
a little slow to load up but I think this is the same with most smart TV's. Had no issues so far and coupled with a 3 year warranty included it was a great buy.
Beautiful tv – Very easy as we knew what we wanted when we got there. Did not look at range. The tv we have never stops amazing us with it’s capabilities. Love it
Very average television with multiple flaws – I purchased a TCL 65X4US TV last year, it seemed good value for money at the time. However, from the start there were numerous problems. In quick start up mode, the TV would randomly turn on during the day/night. Many times I came home from work and the TV had turned itself on. It also randomly went into store demo mode and the in built chromecast… Read more
was buggy (I stream sport and it would often black out every few seconds). The headphone jack didn't work and the software updates via USB always had an error message (they told me updates could not be done via the internet, which I later found out to be false). The TV was serviced twice, including having the motherboard replaced, which fixed some, but not all of the issues. Netflix and other apps would freeze, as would the TV guide function. Overall, it seemed very buggy and poorly made. Very disappointing. Claimed it under warranty and exchanged with another TV. Would definitely not recommend TCL.
Nothing but problems – Purchased the TCL 65X4US in October 2018 and have had nothing but glitchy issues. The second remote was causing issues and after phoning TCL and doing a factory reset and software update they instructed me to just remove the batteries permanently and leave it in a drawer. The issues we’ve had include; The TV muting itself off and on The sound… Read more
not working The volume pop up becoming stuck on the screen Netflix turning itself on or off for no reason The slide in menus for Freeview becoming stuck on the screen The screen greying itself for no reason The “quick start” option that can be selected in the settings doesn’t always work and having to endure a minute of watching the android logo animate is tedious The YouTube app crashes and displays a grey striped screen The sound in the Netflix app is unreliable and I’ve been forced to adjust the sound settings as each new episode begins. There’s more issues, all of which are glitchy or buggy and all are sporadic.
I’ve done two factory resets, two software updates and only yesterday had service people come and change out the motherboard for a new one and the issues remain.
I’ll be seeking a refund at this point.
Regret buying it – I've been using my TCL 65X4US since October. The picture quality for normal HD content is disappointing, even worse for fast motion scenes. If you're only watching 4K content that doesn't move too fast you'll be fine. The canned video they run on loop in the stores makes it look fantastic, but the reality is you get what you pay for and the TCL is… Read more
streets behind premium brands like Samsung, Sony and LG.
The worst thing for me is the lousy Android OS. I gave away my old Samsung when I bought the TCL. I wish I could get the Tizen OS back. Many apps I loved on the Samsung either don't come up in the Play Store or just don't work. I end up using my phone to run the apps and cast them to the TCL. I find this clunky. (Btw I'm using an Android phone, so these apps do work under Android, just not on the TCL version.)
Talking about clunky; the whole user experience is frustrating for me. I found the purpose built Samsung OS so simple and intuitive in comparison.
If I had the choice again I wouldn't buy the TCL 65X4US. If you really want a Qled or Oled TV save up and buy a decent one, otherwise don't waste your money.
Bang for buck! – This is a great TV! Being an Android tv it takes about a minute to ‘boot up’ but the features and performance are as good as any and a lot cheaper than the classic big name TVs. I bought this TV for its cost, features and 3 year warranty. The only downside so far are it only has three HDMI ports. Show details
decent picture, average functionality – It's been 2 weeks since we bought this TV. It looked great in store (with 4k content). Upon setting it up at home, normal FTA TV looks pretty average honestly. However loading up netflix and playing 4k content seems to be quite decent. Speakers are decent too. I did notice that the netflix app started to glitch and lose audio and stutter at times… Read more
- despite a good internet connection. I did a hard reset and that seems to have worked for now...
The TV takes a long time to boot up, there doesnt appear to be a sleep/standby mode. The menu GUI is very simple, not really something you would expect from a $2200 ish TV.
Overall, I am hoping the picture quality makes up for the short comings
****UPDATE AUGUST 2022 4 YEARS TO THE DAY OF PURCHASE TV IS DEAD Great tv with the best smart options on the market – AUGUST 2022 UPDATE Well that's it , exactly 4 YEARS to the day of purchase the TCL is dead, the tv has a dark patch right down the middle from top to bottom, I would say a bank of LEDS have died , TCL did not want to know about the issue , and didn't even return our call for assistance, so those of you who are thinking about buying a TCL don't ,… Read more
spend a few extra dollars and purchase a LG , SAMSUNG OR SONY , there is a big difference ....
****UPDATE**** I thought I'd update everyone on this tv after 2 months of ownership, the system ui has become unresponsive, and it gets confused with remote control commands, you press the home button to return to the Android home page and it will not take you there, the quick start option is, no longer really working, and I'm getting a white screen from time to time, TCL do not reply to emails?? They are not active to comments on Facebook. It's a nice tv, picture is good but the ui is buggy, it's not slow, it's frustrating. Netflix crashes and it restarts the TV, and also intermittent restarts, think carefully what you want from a TV, if you just want netflix and YouTube this is not the TV for you, it will drive you mad.
Coming from a plasma I was concerned, but my fears were put at ease straight away, the standard picture out of the box was fantastic, the android operating system works flawlessly, coupled with freeview plus, this TV has it all the 4k hdr is crisp, the colours are vivid and the blacks are nice, it is a 50htz panel with 200htz smooth motion software, as I'm writing this I'm watching the tigers v manly and there is no noticeable issues with refresh rate, and I am comparing it to my 600htz plasma, the picture is really bright, and the colour reproduction is true, it's not overly saturated which I like.. I have installed aptoide TV, and downloaded apps to the TV and they all work with no problems, the sound is solid from the Harmon kardon speakers, bass is not all that great though. If I were to complain about one thing it's the start up, but that's normal for Android, I have enabled quick start, but sometimes it goes back to a full reboot, the main remote is not the greatest quality, but it's acceptable, the Bluetooth remote is fantastic quality and also doubles as a air mouse. The local dimming also works as it should. If I could give it 4.5 stars I would, for a, qled this is a bargain buy.
Happy with my 65X4US – I recently purchased the TCL 65X4US, the 65" X4 series television from TCL. This replaced our old Bravia 42" LCD and so the 65" a pretty substantial upgrade in terms of size which we are really enjoying. I chose the TCL because i didn't have a big budget but also didn't want to buy a generic model TV that would not have any support and… Read more
longevity. My assessment of TCL is that they are building their presence quite strongly in Australia, and while not a Sony/Samsung/LG, they are now a known mid-tier brand. When compared to the major brands, the 65X4US is a great price (with cashback offer equivalent $2300) when comparing features and functionality (e.g QLED, Harman Kardon audio).
The picture is fabulous, very crisp 4K picture with a nice colour balance that gives a realistic looking picture. The integrated audio provides a clear crisp sound quality, but not good enough to warrant not having a separate sound system in my view (not enough base etc. for music/movies).
The built in Android TV is my favourite part of this television as you can download any of the Android TV apps from Google Play, full integration with my Google Home, Youtube, Google Play music etc. (ok, I am a Google buff). Kodi is also available as from Google Play which is cool. The 65X4US also comes with the voice remote as standard so that you can use Google assistant. Both remotes are nice to use, have a logical and user friendly feel. Setup of the television is very easy.
On the flip side, there are a couple of aspects that are less than ideal with the 65X4US. The startup of the TV is not instantaneous - Android TV needs to load etc. but this is not too big of a deal. The google assistant voice recognition seems to be a bit hit and miss in terms of the interpretations. This is perhaps more likely to be with the Android aspect rather than the TCL itself but i find it much less accurate than the google assistant on my Phone and Google Home. I found the Netflix app to be a bit 'jerky' at times with frequent pauses on shows/movies. Sometimes the audio stopped and you needed to leave/go back into the app to make it work again. I have since switched from using the built in Wifi (strong signal) to a wired connection and this looks to have resolved it.
I had hoped that i could use the TCL smart TV in place of my Fetch DVR but that is not to be. The EPG is slow and clunky (it takes way too long for the show information to come up). You can plug in a USB stick/drive to record shows and use timeshift but the PVR functionality of the television is quite basic and frankly, awful. Most of the PVR features are there (recurring shows, start/finish recording early/late) but the way that the TV names the files is not user friendly and the awful media player makes finding and playing recorded shows painful. The TV works with Freeview plus so you can watch catchup TV etc. but you need to do this from each channel which seems like a really hard way to do it. I am now purchasing a HDHOMERUN device for the TV/DVR functionality.
If like me you want the power and flexibility of Android TV with an excellent picture quality and are using a separate DVR like Foxtel/Fetch etc. then this is definitely TV is well worth considering. For my needs, i'm really happy with this purchase.
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