??!
1 photo
Tea Envy

Tea Envy

4.0 from 2 reviews

See the Best Reusable Coffee Cups / Travel Mugs in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
1
4 star
0
3 star
1
2 star
0
1 star
0

  • Verified purchase

False promises

published

I purchased two Tea Envy flasks at Melb Good Food and wine show. When i got home I realised one of the tea strainers was warped and didnt fit in the bottle properly. After sending two emails (with pics) they said they would send a replacement free of charge. Still have not received the product and this was back in May. Emailled numerous times for a follow up, no response.


Aimee

Aimee

  • 3 reviews
  • 1 like

Great customer service

published

I looked for glass infuser bottles and found Tea Envy selling them in Australia. The products are good, but their service is really great. I ordered 3 bottles and they arrived within 2 days. Unfortunately I had an issue with one of them so I contacted them months later about it (well after their refund policy ended) and they still replaced it for free. I bought another thermos as a Christmas gift but it was never delivered. After waiting for 3 weeks I contacted them and they were just as surprised as I was that I didn't had it, so they express posted it again (on their behalf) and then refunded me the money due to it taking so long for delivery. I love this company!

Questions & Answers

Sorry, there are no questions yet.


Get an answer from our members

Details

CategoryReusable Coffee Cups / Travel Mugs

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.