Thinkware U3000

I have found the Thinkware U3000 a very expensive product that works OK, but needs multiple apps depending on what you are doing, each using a different connection or platform! 1. Thinkware Dash Cam Link - for local Wi-Fi connection, settings and video downloads 2. Thinkware Connected - for cloud features like remote live view and notifications… Read more

3. Thinkware Dashcam Viewer - Windows 11 software to view recorded videos 4. Thinkware iVolt - to monitor your external battery via Bluetooth connection to your phone

My dashcam has been used for just on 1 year and was still working OK until I decided to install a Thinkware iVolt Max external battery.

This battery has been a complete nightmare, and doesn't work at all! After spending most of a day carefully positioning and wiring the battery exactly as the install instructions stated, and double checking all of the connections with a multimeter to ensure everything was working perfectly, this battery won't charge or turn-on the dash cam.

I am currently waiting for a reply from the retailer and distributor to see what will be offered to fix the 'dud battery situation'

In retrospect, I believe that Thinkware dashcams are expensive, overly complicated and from my experience, their external batteries don't work!

I don't think I would buy another Thinkware dashcam or accessory. My old Garmin dashcam in another car has never had a problem, but it doesn't have an external battery pack either!

UPDATE: I personally returned my faulty battery to the Australian distributor / service provider of Thinkware products, TDJA in Braeside Victoria. It took almost four business days, but after testing they too found that the battery supplied was defective and so replaced it and sent the new one by freight to my door!

A little slow, but a good outcome in the end, thank you TDJA and also [Name Removed] at Australian Dashcams who also help me get this problem sorted out!

The new iVolt battery seems to do everything it was supposed to, so happy days!