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Tomkat Roofing

Tomkat Roofing

 Verified
Tomkat Roofing
4.1

25 reviews

Positive vs Negative
68%32%
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Customer Service
4.1
Timeliness
4.2
Job Satisfaction ?
4.1
Rates and Fees
4.3
25 reviews
Wayne Newhouse
Wayne NewhouseNSW5 posts
 

We recently hired Tomkat to replace our awning roof, modify guttering, and add weep holes to our poorly repaired roof tiling, recently carried out by another company. From start to finish, the entire experience was seamless. Gary, who prepared our quote, the friendly office staff, Aidan and the rest of the TomKat guys were exceptional. They… Read more

arrived at the agreed time and date promptly, and all the work was done in one full day. Aidan even came back two days later to add a downpipe elbow as requested. They were professional, carried out a very neat and tidy job. Before leaving, they cleaned everything up and left it as they found it. We've had a storm today, and its great to see the area is finally nice and dry. We are pleased with TomKat’s services, we’d like to use them again in the future if we need to, and we would recommend them to anyone in need of good roofing services.

Glenn C.
Glenn C.NSW
 

Happy with the experience – Both men who came to my home were very easy to deal with. They were on time and very professional. I was very happy with their service. I am happy with the product they installed in my roof.

Kelly
Kelly3 posts
 

Professional and polite – Tomkat were great from start to finish. They were accommodating to the time that worked for me. They turned up on time, left the site clean and tidy, fixed the issue I had with my roof and their customer service was excellent. I would absolutely recommend them.

David
David
 

Worst Service – Some of the worst service I've ever seen. They want you to pay most of the costs upfront, then show up whenever works for them and you can never reach them on the phone because they work limited hours. Would not use them again.

CathC
CathC4 posts
 

Recommending Tomkat Roofing – I was very happy with Tomkat Roofing, they did what they said they would do in the time they said they would do it. All staff were professional and polite from the site to the office.

Jennifer M.
Jennifer M.NSW
 

Sheer Brilliance and Great Work – My kitchen roof had been leaking for over two years. In that time, I had three so-called expert companies undertake a variety of repairs to my roof and skylight - each time without success. I therefore couldn't believe my good fortune in being introduced to Tomkat Roofing. Professionalism on every level, an efficient service and excellent… Read more ·  1

workmanship. Last week, Sydney was deluged by extraordinary rainfall. The joy that I felt at having a waterproof roof cannot be overstated. Highly recommended.

Michelle R
Michelle RNSW2 posts
 

THE BEST 100% RECOMMENDATION – The Best trade I have ever engaged with . Always punctual , all work conducted in the most professional manor . After all the work was done all rubbish and debris was removed and left the property immaculate . The only sign that they were ever there was an amazing new roof on my parents home . Great job boys !

Sam
SamNSW
 

No action – They deserve zero stars. 21/12 gave the go ahead. Two months later they have done nothing and asking to meet onsite to discuss. Don’t waste your time they are not professional not serious about what they do.

Renee A.
Renee A.
 

A great experience with Tomkat – Tomkat Roofing provided a solid and reliable service. Their team demonstrated professionalism, ensuring the job was done efficiently and effectively. I appreciate their attention to detail and commitment to customer satisfaction. Overall, a great experience with Tomkat.

Steve C.
Steve C.NSW
 

Fantasy Experience – I had a fantastic experience with this roofing company. Their team was professional, efficient and delivered high quality work. The communication was excellent and they completed the project on time. I highly recommend them for any roofing needs.

Kevin M.
Kevin M.
 

Great company – Really pleased with the work completed by Tomkat Roofing. They provided a fair and reasonable quite, the quality of their work was great and to top it off they were so easy to deal with.

Leonie S.
Leonie S.7 posts
 

Extremely happy with our New Colourbond Roof – I'm giving Tomkat Roofing 5 stars. We're genuinely impressed with our new roof, especially considering they had to work on extremely hot Sydney days. Communication was excellent, and the workers were incredibly polite. It's not often you come across such a skilled and dedicated team. Their passion for their work is evident in the final result. If you're considering a new roof, definitely give them a call Show reply

Lizzie Martin
Lizzie Martin
 

Great workmenship and team – I had the Tomkat team come out the my place to replace some sheeting on my pergola and clean out my gutters. They did an amazing job and the communication from the office team to the workers was great. I would highly recommend Tomkat to anyone wanting to get their roof repaired !!! Show reply

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Bonny A.
Bonny A.
 

Extremely Happy – We are extremely happy with the outcome and workmanship. Highly recommended Show reply

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Sydney0808
Sydney0808NSW7 posts
 

Warning - Had to replace the brand new Tomkat roof in its entirety because of defects! – Tomkat installed a new colorbond roof for us in December 2021. They did such a bad job - didn’t meet Australian Standards. Major defects, tomkat gutters not installed properly so we even got water damage in our spare bedroom. The whole Tomkat roof, skylight, gutters, insulation has just been completely removed by another roofing company and taken… Read more

to the scrap metal yard! We found even more Tomkat defects and shortcuts while the roof was being removed. Be warned!

Tomkat Roofing
Tomkat Roofing    

Hi [Name Removed], Thank you for taking the time… Read more (+1 reply)

True Reviews
True ReviewsNSW2 posts
 

Warning ! – WARNING ! WHAT A NIGHTMARE Tomkat has been. ! What a HUGE mistake that was allowing this company TOMKAT to put up our new roof that was supposed to keep families and their home dry and safe for years to come. Tomkat team are very LOUD , very proud and very LOUSY at roofing. Tomkat was way out of his league in taking on a complex which houses… Read more

13 townhouses and a block of units. Just over 3 years on various leaks everywhere absolute Horror ! NO EXCUSES for poor workmanship or having zero knowledge when paid almost a Quarter of a million dollars. Care factor by Tomkat somewhat showed concern, they come out add more screws lots and lots of silicone hoping leaks would disappear, however this is to buy time and more time and justify themselves in pretending to fix the issue raised , then you get the cold shoulder and every excuses from them & HORRIFIC unsightly patch up jobs . Residents up in arms over the amount of leaks in the new roof . All documented ! I encourage all to do your homework properly before placing trust and thinking you’ll get a service that you pay for only to find out you’ve received no such thing. Just drenched ceilings, floors, walls damaged internals & fixtures a list of defects as Big if not Bigger than Tomkats terms and conditions.

More than welcome to come speak to residents and owners here or our strata management team and also to have a look for yourselves. Pointless having an aesthetically pleasing roof but on close inspection (see photos) it leaks like a sieve from numerous places due to inexperienced workmanship and lack of knowledge in installing such roofing .

One star is way to much for what this mob has put residents through .!

Residents up in arms after having large scale renovations carried out , after new roof installed only to find leaks continue to come in and cause further heartache and damage. Listening to the Extensive excuses that Tomkat have used from leaves to water coming in through double brick walls , completely useless whirly birds , and vent caps evidently only last about 2yrs according to the Tomkat team . They even blamed Sydneys weather ! (Our old roof and gutters never cleaned in 20plus years not a single issue or leak)

Its never pleasant leaving negative review , However this is the outright TRUTH. On behalf of all residents and them giving input into the writing of this review , it has given absolute satisfaction to those affected by leaks and defects and suffering - Stress Tomkat have put them through. We were asked to remove a previous review by Tomkat who promised to fix leaks however this not been the case, reports of more leaks dodgy work the list is ENORMOUS . DO YOUR HOMEWORK before placing trust .! We trusted and supported this local family business with our homes and the promises they made however they let many families down!

Photos below speak for themselves .

If we can help only one family not having to go through what we have gone through and a current still going through with this incompetent roofing company we have done our Job .

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K_Foster
K_FosterNSW
  Verified

Wonderful Experience – Thanks Tomkat roofing we are pleased with our pergola area and are very happy it will be functional again! From start to finish your service was amazing and the tradesman who attended site were very lovely and informative.

Damienj73
Damienj73NSW
  Verified

Valley Replacements – We recently purchased a property that needed valley replacements, Tom and team were quick to respond gave a very reasonable quote and were very professional. Highly recommend the team thank you.

Robert B
Robert BNSW
  Verified

Great Service – Excellent job, honest, reliable, quoted quickly. Excellent service & communication from Tom & the team. Would gladly recommend Tomkat to anyone! Thank you for a hassle free process I will definitely be using Tomkat again.

Sam
Sam
 

Wonderful Service – Wonderful service from hard working roofers. Did an amazing and very neat job! Would recommend Tomkat Roofing for any Roofing needs.

Victim
Victim
 

Leak worsen-didn't clear gutter before seal with guard – Leak in more area after guard placed. Another roofer opened the guard and found pile of leaves in gutter. Spend the money on cleaning gutter on 2 storey and guard. Now Im paying for it to be taken out and clean. Get a professional you can trust.

LA_1424
LA_1424
 

Fantastic job & service! – We found a leak in our roof which was causing a bit of drama for us. We gave Tomkat a call and had the guys come out to inspect. Not only did they patch up the leak, they cleaned it all up nicely and it now looks as good as new! Thanks again - Job well done.

Find out how Tomkat Roofing compares to other Roofing Companies

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Brad Mundie
Brad Mundie
 

Works delayed for HALF A YEAR! – We paid over $3000 for works done on the roof and did not hear back for the first few months, had to make 20+ phone calls to finally have someone to come out for quotations only to find that these quotations were not passed on. We ended up having 3 separate quotations because of this, WRONG parts ordered, and then when it came to actual works -… Read more

these were delayed endlessly with no communication. When we contacted TOMKAT, we were either ignore, had incredibly rude receptionists and then given WEATHER excuses. Works were delayed for over 6 months. We will be making formal complaints.

Saquib
Saquib2 posts
 

Not trustworthy – Had few Q in relation to the quote. Called twice, email several times but no response. Can you trust a company who fail to reply general queries?

NotHappy
NotHappy
 

Roof leaks worsen and charge for rework – Paid close to $1000 for 2 short pipes to the gutter. It didn't solve the leak into the house, it got so bad the rain is pouring in the house. They charge for rework, change their prices after quote and don't response. If you are looking for roof expert beside cleaning, you will b surprised. Although cleaning is excellent if you don't mind leaving mess in your garden.

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