I ordered grass trimmer blades via eBay.
I never received the product.
Toolstorm gave NO help recovery the product and gave NO refund. They went to eBay only after I threatened to do so myself.
I would not recommend to anyone to purchase from this company.
None existent customer service
Following an order I placed through Catch (supplier for Toolstorm) for a brushcutter at 9.15 am this morning I was then forced to cancel which I did through Catch at 9.30 am. Catch emailed the supplier immediately requesting a refund, this request was ignored by Toolstorm and I received an email at 12.30 advising me the order had been shipped. Catch then sent a follow up email explaining the situation, again ignored.
The order cost a considerable amount of money, very disappointing to be ignored and the order (perhaps) deliberately posted.
Would certainly not recommend doing business with this company also operating on Ebay having such bad communication.
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