2United Airlines

United Airlines

2United Airlines
1.9

198 reviews

PositivevsNegative
17% · 34147 · 74%
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Value for Money
1.3
Transparency
1.3
Seat Room
2.3
Food
2.0
In-Flight Service
2.0
In-Flight Entertainment
2.3
Wi-Fi
1.7
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Reviews

198 reviews
Jenny W
Jenny WAdelaide7 posts
 

Terrible service

We had a 3 hour delay to our flight due to work on the runway at San Francisco - this meant we missed our flight to Australia. United were very unhelpful! Even though it was past midnight when we arrived they would not give a voucher for accommodation as it was "beyond their control". It was after 2am before we arrived at the hotel having also needed to pay for the taxi to get there. The whole thing left us over $200 (Aust) out of pocket. I emailed them and got a very flowery response that meant NOTHING! Will never fly with them again. Show details
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
mike s
mike s
  Verified
Food
In-Flight Service
In-Flight Entertainment
Novita
NovitaMetropolitan Adelaide, SA4 posts
  Verified
Seat Room
Food
In-Flight Entertainment
Stephen G.
Stephen G.North Queensland, QLD2 posts
 
Martin
MartinVictoria8 posts
  Verified

Extremely disappointed

Traveled return business class from Australia to the US at a cost of more than $19,000 dollars. Not expecting to be treated like royalty but being offered a refreshment drink at the start of my trip and a requested coffee with my breakfast that never arrived would have been nice. For 3 hours during my trip the power went out on my seat while it was half way through reclining. I struggled to get out of it to use the restroom. At no point throughout my flight was I acknowledged or asked if I needed anything. Maybe I was expecting too much from a business class ticket. I have flown the same return flight with Air New Zealand at a much cheaper cost and the service was outstanding. Do yourself a favour and avoid United Airlines Show details
Transparency
Seat Room
Emrah
EmrahBrisbane7 posts
 

Never again

Worst flight company ever. Do yourself favour and stay away. Stuff is terrible and rude. Zero.customwr service Show details
Tariq
Tariq
 

Horrible service from April Clarke

I had a terrible, absolutely terrible! Experience with the service from April Clark. Would not recommend her service for anyone absolute terrible experience would not
Nicole
NicoleSydney, NSW
 

United Nightmare never again

I will never ever fly united again I have no words of what I have just been through .....took me 5 days to get to Nashville cancelling flights like changing your undies there care factor was zero
Customer service was crap
flight was crap
there were people sleeping in the airport for 3 days !!!!!!
you are a joke
James
JamesPerth, WA
 
Mike N.
Mike N.
 
Sumit Y.
Sumit Y.
 

Denied previously agreed compensation for late flight

The flight from Newark to Los angeles arrived late and we missed out international connections ,initially the airline agreed on hotel and food but only partially compensated us ,the customer care lady Ms Annette Volt was very difficult to deal with and did not compensate me as promised by the airline. Show details
Han
HanMetropolitan Adelaide, SA2 posts
 

The worst airline

Customer service is horrendous. They're useless and had me on hold for 1 hour then they told me they'd get a supervisor to call me back - no one ever did.
The worst airline to deal with. Show details
Vick
Vick
 

Flight

The world’s worst flight ever seen. Book with them if you like to f__k your self. Show details
Wi-Fi
Juliana Y.
Juliana Y.Sydney, NSW2 posts
 
Seat Room
Wi-Fi
Barbara C.
Barbara C.7 posts
 
Seat Room

Questions & Answers

oswincole9054
oswincole9054

How do you reserve flight tickets? For Cheap & Best Deals on United Airlines Flight Reservation, Contact https://travelwithflights.com/united-airlines/ at (844) 268-7428

shipu
shipu

people are saying they are racist. But racist towards him ? to the white side of the coin or black side of the coin ?

TracyT17
TracyT17

We are travelling with 3 children aged 8, 11 and 13. Are united airlines accommodating and friendly especially being their first flights? We are travelling from Melbourne to LAX with United

Lucky
Lucky  
Andrew
Andrew  

I booked via travel agent not direct and found them to be excellent

Lucky
Lucky  
See all United Airlines questions

Details

CategoryDomestic Airlines and International Airlines
Home CountryUnited States of America
RouteDomestic and International
Airline Type Full-Service
Domestic
Economy Included Carry On Luggage Limit 7 kg
Economy Included Checked In Luggage Limit 23 kg
International
Economy Included Carry On Luggage Limit 7kg
Economy Included Checked In Luggage Limit 23kg
Visit official website

Contact info for United Airlines

Mon9:00 am - 6:00 pm
Tue9:00 am - 6:00 pm
Wed9:00 am - 6:00 pm
Thu9:00 am - 6:00 pm
Fri9:00 am - 6:00 pm
SatClosed
SunClosed

Extra Information

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