Reviews with attachments
Greenwashers. They advertise that their pods are compostable but they are only 'industrially' compostable which isnt actually available to consumers. Councils DO NOT accept these in green/FOGO bins. Check your local council website, I guarantee it will list these as not suitable.
Absolutely love this coffee. I drink a lot of coffee and am a bit tight - in early 2022 found these guys had great offers (like seriously cost effective) and even more pleasing the coffee is so good. Mainly have espresso or piccolo- 10 strength is my sweet spot. Have Nespresso machine at home and work, different types, pods fit with out issue Show reply
Faulty pods – Product from pod ends up in cup,this has happened 8 times from different packs.wayne Rampal Show details
Hi Wayne, I am so sorry to hear this has happened to… Read more
Very disappointed – Chocolate waffle coffee cups first time purchased waffle cup was like chewing cardboard it was tough and also expiry date was one month not enough time. Show details
Thank you so much for this feedback and so sorry to… Read more
Delicious Coffee – Wow! Extremely happy with my coffee order! Arrived fast, well packaged, and the coffee is strong, delicious and flavoursome. Will definitely be ordering again. Show details · 1
Positive reviews
Have ordered three times now now and was stoked on price, speed and quality both times. Included a free gift on first two occasions too (3rd order still inbound). Really ideal alternative to dropping into Aldi, as we use these for a business and "time is money". The pods are also better than Aldi's! I can't believe these guys aren't rated higher tbh. Will be back! Show details · 1
Great Value, Sustainable Choice – As someone who enjoys a good cup of coffee every morning, I was looking for something that was not only affordable but also delivered on taste, and Urban Brew ticks both boxes. Personally, I love their stronger blends, which have a rich, bold flavor that gives me the perfect kickstart to the day. Plus, the pods are compostable, which is a big… Read more · 1
bonus for me as I try to be more environmentally conscious.
If you’re a coffee lover like me and want great quality at a reasonable price, I highly recommend giving them a try.
Good quality environmental pod – I have two LOR machines. Nespresso compatible. The pods pierce and work well just like the Lor ones. Coffee flavour is comparable or a little better. I like a flat white, latte or iced late. I like that they are compostable and biodegradable. Unfortunately there are no easy industrial composting options in Rockhampton where I live so they go into… Read more
land fill but at least they will degrade there over time. The tip to use the specific measure for the pod and use an extra pod for a larger coffee produces the best results. Financially pod coffee only makes sense if you use it instead of buying a coffee but Urban Brew is great value if bought in bulk. Using almond milk $2 - $2.50 for a large coffee rather than $5+. Obviously an espresso machine or Aeropress and ground coffee is significantly cheaper. 5 stars in my experience for pods.
Negative reviews
I bought these pods late last year, I used the rest of my nespresso pods on a nespresso machine I had owned for 5+ years with no problems. Days after starting to use the urban brew pods, my machine stopped working. After contacting Nespresso, they stated that their machine is not compatible with any other pods despite what other suppliers may say… Read more
on their website.
If you read the terms and conditions on the website, Urban Brew say the information provided is inaccurate and you need do your own research into the compatibility of their product. It's just misleading information and has cost me nearly $500 to get a new machine.
Hi Daniel, really sorry to hear this. Our pods are… Read more
I don’t drink coffee so can’t comment on that but the pods are not labelled. If you want a mix of pods, you need to mark each one so guests know what you’re getting. Frustrating when you order 50 at once and you were told the issue would be fixed months ago! Show details
Thanks so much for your feedback and email… Read more
Large issues with quality control. Anywhere up to half the pods in a box are not properly sealed, therefore exposing the coffee grounds to air and significantly affecting the flavour. I've been buying their pods for 6 months, but the issue keeps getting worse. I reported the issue to their customer support, and they refused to accept this was an issue. Will not be buying again. Show details
Hey Ryan, Thanks for your review and for flagging… Read more
Recent reviews
To be honest, my expectations were not high. I have been burned before by pod companies promising the coffee equivalent of heaven and delivering something closer to dishwater. I fired up my Nespresso machine, dropped in an Urban Brew pod, strength 12, and watched the crema form. So far, so good. Then I took a sip. WOW! Seriously good coffee. I… Read more · 1
may now have a small problem because I can see this turning into a long term relationship. If Urban Brew had a loyalty card I would probably already be asking where to sign.
Great product. You have definitely won me over. ☕️☕️☕️
Find out how Urban Brew Coffee Pods compares to other Coffees
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The best coffee pods ever. I have Aldi machine and the pods work perfectly. I love the long shot pods. The taste is superb and I’m pretty fussy with coffee. Always a fast delivery. I’ll definitely keep buying them. Show details · 1
Outstanding customer support. I gave Urban Brew an order for our new Expressi pod coffee maker. It was a multipack variety order so we could try different strength pods. When I typed in my machine make, my iPhone predicted I meant ‘Espresso ‘ instead of Expressi so I was sent the wrong size pods. I contacted Urban Brew to see if I could send… Read more · 1
back the order and within minutes they had rung me to try to rectify the situation. They volunteered to send me a new variety order of the correct Expressi size pods and could not have been more helpful or generous. I will now be buying “Urban Brew’ pods permanently and recommending them to our friends. Thank you so much.
Just ok – Ok, not great. I've purchased plenty of nespresso compatible pods, both before and after the equipment change. Since the change the flow is very poor. I've tried other nespresso compatible pods to ensure that the flow issue isn't the machine and the machine is fine. Taste is fine, but the price does not match the quality. Likely won't purchase again.
Hi Kathleen, Thanks for sharing your feedback, and… Read more
Customer service is amazing! – Customer service is brilliant, iv been having major issues with the pods and my machine leaking, over many weeks they have sent me multiple Different pods from different batches to try and rectify the issue, in the end there was nothing else we could do so they offered a refund. Iv been a customer for years but now they have changed the pods and… Read more
they aren’t working in my machine. I love their coffee but it’s a shame they made changes and no long can use in my machine.
Other than that, the customer service is fantastic!
OK, not great – I've just purchased the Long Shot and Strength 6 for Nespresso machines. Good company to deal with - prompt, polite and professional. Coffee is fairly ordinary though. The pods work as described and I'm sure it would be great if I could get past the over-riding taste of the coffee being strained through wet cardboard. Disappointing. Show details
Thank you so much for your feedback. ❤ While taste is… Read more
Fantastic coffee on a budget – I've had a subscription with Urban Brew on-and-off for approximately 18 months. They're almost the cheapest pods available and definitely don't taste like the cheap option! The pods provide good flow rate in my Nespresso pod machine. The only issue I could say I have with Urban Brew is the decaf coffee pods do not pour well whatsoever. They often dribble out in small amounts and are far less reliable than the rest of their range. Show reply
Guilt-free coffee – Love the flavour of these pods and the fact they are better for the environment. As others have mentioned, the pods don’t pierce very well on a Nespresso machine which is a shame. I hope this gets sorted soon! Show details · 1
Issue with decaf pods – Much as I enjoy Urban Brew coffee and the ethics behind it I find the decaf pods are packed too tightly and the water has trouble getting through them on coffee machines. The non decaf pods are fine.
Urban Brew pods are made from poor quality material and leak coffee grinds into the machine – Since Urban Brew changed their pods, the pods do not pierce properly in our machine (standard Nespresso machine, short shot) and leak coffee grinds into the machine and only water goes into the cup. We don’t have this problem with store bought pods. Your coffee tastes great, but that is a moot point if the pod materials are poor quality and don’t… Read more
function properly. We have paused our subscription but would love to unpause it if the pod issue is addressed.
Thank you so much for your feedback and I am SO sorry… Read more (+1 reply)
Find out how Urban Brew Coffee Pods compares to other Coffees
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WON ME OVER!!! – What a find! This was without a doubt the easiest purchase from the moment I phoned one of the friendly team to compare what I needed and right down to delivery. Nicely packaged with a handwritten note for that personal touch! Did I mention the coffee was AMAZING (#14) I will be back for sure!!! P.S. Love the pitch …… well done Toby & The Team Show details · 1
Amazing tasting coffee – Everyone talks about how fast delivery is and how the pods are environmentally friendly. Nobody says how awesome the coffee tastes. Well done Urban Brew team, I would say that this is as good as pod coffee gets. The coffee is woody, smooth doesn't leave a bad taste in your mouth, in fact I always want another one. Show details · 1
Disappointing experience – Unfortunately this was disappointing: The pods leak coffee ground into the cup rendering the experience unenjoyable... We tried the coffee bean chocolates and they are too biter, the waffle cups are nice but get instantly soft when the coffee is poured into. A lot of efforts are put in by the team but the product is just not meeting expectations... Show details
Thank you for your feedback and I am SO sorry to hear… Read more
Fabulous coffee – Fabulous coffee with more punch than regular Nespresso capsules and taste even better. Really well priced if you buy in bulk and wonderful customer service Show details · 1
Olive Oil not stocked any more but the coffee is still great! – Addit: December 2024 URBAN BREW no longer have their wonderful olive oil - very sad :-( I love my Urban Brew coffee and I'm sorry I haven't submitted a review before. We order and drink the 14 strength coffee or the 16 double shot and love them both. (always use a short shot). The main reason for finally submitting a review is the OLIVE OIL… Read more · 7
- boy it's delicious! Smooth and luscious and it's almost sweet - and we will be adding it to every order from now on!! It's the top of the price range for us for EVOO - so please keep it affordable. PLEASE bring it back
Great Tasting Coffee – After using Nespresso for many years, I have decided to try Urban Brew and I’m happy I did. I love the taste of the coffee and there’s no need to recycle the pods. The service feels personal and delivery was quick. Love it. Well done. Show details · 1
Great coffee – Great tasting coffee - tastes a lot fresher / more authentic than Nespresso coffee in my opinion. Have ordered twice and each time have received a hand written note to thank me for ordering which is a nice touch. Nice to be able to support an Australian business. Show details · 1
Easier 'n fallin' out of bed! – These are a great 'drop'..1st brew in the AM..when you're at the machine..eyes still closed..not yet 'switched on'..these little tubs of WAKE UP! will get you going. Love the pods...problem is..I go through them too quick! Show details · 2
Maco Italiano Kaffe – Coffee snob, yes, and damnn Best capsule coffee I have ever had, kills the Nespresso range. I have espresso shots, Pours beautifully, and crema sensational. Im locked in, thank you Urban brew.
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Hi Mel, thanks for posting and giving us the chance to… Read more