Review your last buy on ProductReview.com.au
  • Thumbnail
Derek L.
Derek L.NSW2 posts
  Verified

I recently bought the Crystal White Vanish Trigger pack stain removal from Woolworths, which the manufacturer advertises as colour safe on the front of the pack. 3 pieces of coloured clothing, which I used the stain remover on, have been bleached. It is clearly not colour safe. The manufacturer Recketts is arguing that the washing instructions… Read more

on my clothes state no bleach, and I should have tested it beforehand. I trusted the Vanish brand and its front-of-pack claim, and clearly this was a big mistake. Since then, I have been through all my coloured clothes washing instructions, and they all say no bleach. So here is the irony. Coloured clothes manufacturers say never use Vanish, and Vanish claims safe with Colours. And when Recketts get caught out, they hide behind their back-of-the-pack details written by a lawyer to minimise risk to them. This is completely misleading advertising, and the product should state whites only, no colours. Now that I have read their website thats what this variant was designed for, WHITES , NOT COLOURS, so why confuse the consumer! I am seeking compensation for my clothes and the product cost, with fair trading and the removal of this false pack claim with ACCC. I trusted this brand and its front-of-pack claim. Reckett Benckiser have offered to refund the cost of their product, but is hiding behind their back-of-pack information, which was written to minimise risk to them. Trust broken. I expected more! No one wants a Vanish stain remover that ruins clothes. Never again Vanish, never again Recketts. I now realise I have been buying a dishwashing detergent, an insecticide, a disinfectant, and a painkiller from this company. Never again!

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.