Vax

This was purchased by my sister in law who is a disabled pensioner just over 2 years ago, so out of warranty (surprise,surprise) The product would no longer hold a charge & could not be recharged. As she has limited knowledge of computors I told her I would follow up with the company. The following is a list of emails generated by me to the company Hi Stephen,

Thanks for getting in touch about your VAX product enquiry.

Due to the nature of your query, we've referred it to our Technical team for further assistance.

Your enquiry Reference Number is 05070234. We appreciate your patience as we work to answer your query.

Please do not send additional contact requests so that our team can respond as quickly as possible.

Our Customer Service team is here to help. If you need further support, please call or reply to this email and quote Reference Number 05070234.

Hi Stephen,

This is a follow-up email about your VAX product enquiry.

The Technical Team responded and advised that, regretfully, a replacement battery for model number VX92 is currently not available, and there are no replacement or alternative parts.

We are sorry for the inconvenience it caused.

Our Customer Service team is here to help. If you need further support, please call or reply to this email and quote Reference Number 05070234.

Kind Regards

Tin The VAX Team

So in short, its a piece of disposable junk that cant be fixed & probably targetted at a demographic of people that cant afford to buy better quality items I suggest consumers stay clear of these products