Velform Epilwiz Questions & Answers
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Hi How are you? How do I clean the hair out of the machine Cheers mary
To clean hair from your Velform Epilwiz, follow these steps: Turn Off and Remove the Battery: Ensure the device is switched off and remove the battery to prevent accidental activation. Remove the Protective Cap: Gently take off the protective cap covering the epilation head to access the tweezers.
Clean the Epilation Head: Use the provided cleaning brush to carefully remove hair and debris from the tweezers and surrounding areas.
Wipe the Device Exterior: With a soft, dry cloth, gently wipe the exterior of the device to remove any residual hair or dust.
Reassemble the Device: Once all components are clean and thoroughly dry, reattach the protective cap and reinstall the battery.
If you need further assistance, please contact our Customer Service team at 1300-137-598 or via email at customerservice@globalshopdirect.com.au.
As a teenager boy would this remove all of my stubble on my face and make my face completely smooth without any hair visible under the skin? Thanks
No, this product does not work on facial hairs with some growth length so it is unlikely that this will have any impact on the problem you are trying to tackle,
How do I turn the epi wiz on and use it please
Why can't use if you have diabetes
Please does velform hair removal removes the hair from the roots? or shaving?
Pulls from root darl, it stings a bit but least takes longer to grow back than shaving.
How on earth do you open the thing to insert the battery? Following the instructions and it clicks left however then it seems stuck. By this I mean unable to pull how the tube to expose where the battery goes? I see someone else here asked the same questions some months ago now - no answers. I also tried to find a demo video regarding how to open the battery compartment - nothing. Very frustrating.
You need to twist the top anti clockwise and pull out of the case. When you have inserted the batteries just reinsert and turn clockwise.
Do I need to put it in a vice to get the case out? Mine won’t move!,
I’m asking the question, not answering it.
How is it as a mans hair remover
A piece of crap
How do you put the battery in?
how do you get it to work
How do you adjust the sensitive hair removal option
Hi Carol So sorry, I’m not able to help. I have asked for refund and i have returned the product.
The battery is a real problem. I got the battery out but now I can’t put it back in
how do you clean it ?
Why is there such a diverse range of comments on the epilwiz as I am interested in buying one?
I can only give my opinion and what I went through and my husband tried it and found it hurt too.
Hi, can I ask how long does the hair need to be for this to work effectively
Only couple of mm!
I want to ask why they say if you are diabetic you cannot use the vel form epilwiz that I bought
Good morning, Barbara, As Iam not a doctor I can't advise about diabetic issues, but as nothing is ingested I can't see an issue. have a great day, regards Geoff.
Hi Barbara, there is a link between diabetes and sensitive skin & infections. This hair removal method involves the removal of the entire hair from the root, but the swollen and empty follicles may be more prone to infections. external link
Can I purchase this product at the post office
Hi Antonietta, some Post Offices carry the Velform Epilwiz.
If I buy one and it does not take out hair like the ad,may I return it
Yes of course, you can return it under our 30 Money Back Guarantee
How do I arrange a refund?
Does it help remove dark hair from chin and upper lip?
Yes it did good some times if it’s a thin hair you might have to glide over it again but works no problem
Works awesome on chin and upper lip!
Does this work as an effective alternative to plucking eyebrows? How accurate is it for removing single hairs?
I would never use this for plucking eyebrows!! It’s painful enough using over the upper lip!!
Thanks for your feedback, Tania. Much appreciated.
I wouldn't use for eyebrows as I wouldn't be able to be accurate enough - that might just be my age (67).
How long does the hair have to be to remove it?
Hi, does it remove blonde hairs
Yes, it will
thank you
Can this epilator remove coarse hair?
Yes, it will remove coase hair from lips, necks, chins, under arms, bikini lines & legs
Unable to open to install battery - have moved to left but how do I open to insert battery?
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