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Vero Landlord Insurance

Vero Landlord Insurance

1.0 from 2 reviews

Reviews

1.0

2 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    1.0 (2)
  • Transparency
    1.0 (2)
  • Customer Service
    1.0 (2)
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Disappointing and costly - STAY AWAY

published

Fixed term versus Periodic - landlords always ensure you have a fixed term lease in place. Although legislation for this industry recognises a periodic lease as current and binding, the landlord policy does not. I disputed this with AFCA unfortunately due the wording in the policy I was unsuccessful. I strongly recommend looking elsewhere. I found Vero to be unhelpful and unwaivering during what was a difficult time. I would never recommend Vero insurance, in fact after this incident I took my business elsewhere and got a better policy for 33% less of the cost of the Vero insurance.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time3+ months
Claim DateSeptember 2019
Claim ApprovedNo
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Do not go with them

published

After being with them for years very disappointed the way claims were handled Not easy to deal with, costlier than other providers. Stay away from them, They will not make any claim easy,

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time3+ months
Claim DateApril 2019
Claim ApprovedNo
See all answers
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