Is not worth buying....
Will not play YouTube after resetting app, there is no google play service's to update an app to use for my email....not happy at all with this tv.....would not recommended buying
- TV55UHD4K (55")
- Verified purchase
Great Value and Excellent after-sales support
Bought this TV from Big-W for $499, great value for a 4K TV in late 2018, for a bedroom TV. It's given us great service. The picture quality is good and sound etc are good for what you'd expect from the TV. I've reached out to the support team for assistance a few times and they've helped us every time, no matter the warranty status. We switched off the secondary power switch by accident and they helped us get it back on. I also had some issues with the legs which cracked, they sent me replacements within a couple of days. The support team, namely Wayne, are very quick to respond and assist.
This is perfect if you want to practice smashing television screens.
Worst tv I’ve ever owned. My Netflix only shows 1/3 of what it shows on all of my other tvs , Stan or Foxtel app won’t even work , No Disney Plus , 10 play only works when it chooses to. YouTube notifications just annoy everyone popping up on the screen Even my remote only works when it wants to and I have to switch between mouse and normal mode to do anything. If I could rate this tv a 0 star I would. Defiantly do not recommend.
WARNING WARNING biggest piece of crap ever
The biggest piece of crap contacted about my remote that hasn't worked properly from the start and now wont work at. Got told i can purchase a new remote from their site at a cost of $75 i don't think so. Also i have to do a factory reset every 3 days to get program information and got told it was my aerial causing the problem. And no negative star option here
Crappest tv ever
Worse tv ever, would give it a 0 if I could, doesn't have Stan, can't load Netflix, can't chromecast from any device. I honestly can't say anything good about this tv
Purchased in December 2019 at BigW for A$800.00.
Waste of time and money
Stan Kayo are just 2 apps that don't work on this so called smart tv. Need I say more. Remote rarely works. Very frustrating trying to use this on a daily basis.
Purchased in October 2019 for A$899.00.
Stan opens but can't run video it gets error a20
This tv is rubbish it can't even run stan just get errors when you try to play video and now Netflix stopped working 2 days ago it was fine till just recently I'm very frustrated at this tv. it should be called viano stupid tv don't buy this tv
Good for the price but not so smart.
Picture quality is good, sound is reasonable. Unit is slow to respond to the remote (thinking too much?) and the location of the remote sensor (bottom right) means it sometimes doesn't see the signal unless you hold the remote down low.
The software needs work. I still prefer to watch my little TV because the guide tells me all shows at once, this unit shows me all channels (I don't care that it's nine network or ABC, I want the name of the current show).
Some of the menus are un-intuitive. Haven't yet worked out how to switch to USB input oth...
Purchased in December 2018.
Netflix not working
For the last 3 days I have not been able to access Netflix on my Viano STV65UHD4K (65") tv. I rang Netflix and they said my tv is now not compatible. Is this a new thing, as before this Netflix was working fine. I have done everything that the troubleshooting has told me and it still says, Sorry, we could not reach the Netflix service. Please try again later (-2)
After 10 months use now a Paper weight
The viano 55 4k TV has all of a sudden got no picture only sound. An electronic technician looked at it and advised the backlight has gone on the TV, and this is conman with this TV. Brought this from big w and after this happened just as the warranty had run out. Stay clear from viano brand TV.
Its supposedly a smart tv but you have hardly any apps to choose from so have been using my PS4 to access everything. The remote only works on a certain angle and to top things off this morning it blew up and its only a year old. Should have known better since it was so cheap. DO NOT BUY A VIANO. Waste of money.
If I could give negative stars I would
This is by far the biggest waste of money i have ever seen fraudulent advertising to say the least oh and the smart tv side doesn’t work either the pic is the Xbox
Not great, and gets worse
We bought one of these approximately 18 months ago as our cat destroyed our previous tv after chasing a gecko where neither of them showed any respect for my property. Anyway, this was what we could afford at the time and it started out fine.
Then we plugged it in and within 24 hours a few pixels had just turned into white spots on the screen and being someone who notices these things it just annoyed the hell out of me but what could I do, I wasn't going to take it back for 2 spots but in hindsight, maybe I should have.
Whilst it did a pretty...good job acting as a monitor for our media player, it wasn't long before the television stopped picking up channels, and despite changing cords there was no improvement. I had purchased Kayo Sports but was unable to use it on this tv as it wasn't compatible so I had to hook the computer up to the tv and run it on a browser. The remote worked for a little while and it was an adventure to get it to work where it felt as though you had to bend the remote for it to work and even that was hit and miss so I did have to purchase a Harmony universal remote for it. Two weeks after doing it, the screen just died, the power was on but nothing on the screen and I have to say that I was pretty glad it stopped so I could get something that was more reliable and worked. Not sure if they are still around, but they had want to make a huge improvement before I would ever ever even contemplate looking at one again.
Not impressed at all!!
This TV was a waste of money, not compatible with Stan or the YouTube app, cannot update firmware via the System Upgrade menu, any 3rd party apps run poorly & clunky. Should have spent a few $$ more on a real TV.... Very disappointed!!!
DO NOT BUY IT!!
We bought this TV in Aug/2018. After 6 months the screen was not working. When we turned it on we could hear the sound coming but no images. Total waste of money!!!!
Waste of Money
Spend the little bit extra and get a smart tv that actually does what you need it to. If you want half decent sound, youll need to buy a sound bar. Stan and Disney+ are not compatible with this tv even though the app is available to download. Weve had it 6 months now and have been told by customer service to buy a chrome cast to watch Stan on the tv as there are no plans for the app to be supported at present. Netflix works periodically and freezes all the time. To fix this we need to reset the whole tv, this is an almost weekly thing. Wifi fli...cks on and off constantly even though I can be using wifi on the iPad at the same time and it doesnt falter. 6 months of doing this, we have had enough. Have gone back to using our old lg tv and this tv has become an expensive wall ornament as its just too frustrating to use
Purchased in May 2019.
- TV55UHD4K (55")
- Verified purchase
Terrible!!! last for 14 months and then spoiled. Customer service doesn't care as it was over the warranty period
This Viano Tv only last for 14mos. Bought it from big W during sales period but would expect it to last longer than 14mos. It just suddenly go blank and no power connection at all and cant restart it at all. Never overuse the tv because only on it for 2-3 hours a day. I know its not a high end brand TV but would expect it to last at least 3years. Not recommended this product at all, might as well spend more money but can last longer. Not a happy experience with this brand. Customer service didn't help at all as the warranty is over.
The TV states there is no network but I can clearly see that my wifi is connected,
Turned everything on and off cant even use the browser... what to do ??
Got TV for Christmas never had a problem with it. Plenty of HDMI ports. Easily connects to the wifi. Easy to find apps and downloads easy. Great Graphics. Big enough for the whole family
Trying to stay positive about my tv, bit disappointed it will not set to a universal remote of any variety tried so far, my remote has been lost, cannot easily obtain another remote. It will not work with Stan tv...a bit disappointing for a smart tv...hmmmmm.
Will not use mathematics on this equation
Questions & Answers
I got 1 about a month ago . Overall not too bad for price . The only problem so far is keeping correct date and time over network, as a guess I say the backup battery doesn’t work as it stays on the time And date it was used last. And also no catch up tv ?
Viano Customer SupportViano
With the time and date is the TV being turned off at the power point.
I’m aware Disney+ as well as Stan do not work on this TV... if I was to buy an Apple TV to connect to the viano tv will it work then?
Viano Customer SupportViano
Connecting any device to the TV will make the screen like a monitor and will display what the device is playing.
Like connecting a Playstation or an X-Box.
I take it you will connect the Apple TV via HDMI
Hi there, I can’t get Stan or Disney plus to work on my tv and would like to know how to fix this please? Thank you
Viano Customer SupportViano
The factory have been trying to rectify this issue with these apps.
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