Vibrofit One Questions & Answers
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Can someone please tell me how to turn the volume down?
Hello Debbie Alex here from the Support Team May I advise you to reach our office at 1300 309 900 and my colleagues will assist you in this matter? Best Alex
Is there a repairer I can contact in NSW, preferablly on teh Central Coast. I was using my mashine and it stated to smoke and slowdown. IS there any who an have a look at my mashine. Thank you
Hi there Jen, Alex from Froothie here :) Our repair center is located in Victoria but in order to have your issue solved quickly, kindly contact our team at suppport@froothie.com.au, call at 1300 309 900 or simply open a ticket with our support team at external link . Our Ticketing and Warranty Team is ready to help you with any issues you may have, 24/7. Thank you for choosing Froothie! ❤️❤️ Have a Froothielicious day! :) Alex
Has it got music on it.
Hi Leslie, Alex from Froothie Team here. Thank you for your question. As the manual shows here external link "With Bluetooth pairing capabilities and remote control operation, the VibroFit One will be your best workout companion that helps you stay in shape while listening to your favourite music anytime you want, however you want to." Hope this helps :) Alex
My vibrofit one has stopped working. It beeps when turned on and the screen flashes. I brought it 4 years ago so it is out of warranty. I cannot find the manual. Any suggestions on how to fix it or the cost.
Hello Donna, I am sorry to hear about the issue you are facing with your Vibrofit. Please open a ticket with our warranty support team at external link Here is the manual: external link Warm regards, Alex
Is this dangerous for small children
As long as it is used under the supervision of a responsible adult, I wouldn't consider it dangerous. Though perhaps further advice should be sought from a medical professional as well. Logical, I would have thought
Hello Barb, like Roland already mentioned, supervision is required for use of the appliance by children. We also recommend using a lower setting (gentle vibration for no longer than a few minutes) for children. We also advise checking with your General practitioner before the child uses it.
Hi. I’ve lost the vibrofit one remote control following houses renovations. Is it possible to buy a replacement. Will it work without the remote?
I don't know if replacement remotes are available where you are, but the machine should work without the remote. You will just have to use the controls manually on the machine to increase the speed and programme selections. That's all I can offer. I hope this is useful for you. Roland
Hey Trish as Roland mentioned you will be able to use the Vibrofit without the remote as well, otherwise just contact us and we will be able to organize a replacement remote :)
Great. Thank you
My Vibrofit one machine has just stopped after blowing a fuse. I have had it for about 2 years and depend on it for my daily exercise. Could someone please call me on 0421321276 to see how I can have it repaired? Thanks.
HI Katherine, I'm sorry to hear that your VibroFit is not working. I would recommend to raise a warranty claim for the VibroFit on the below link: external link Our 24/7 Warranty and Support Team would then be in touch to have this situation rectified.
If you have any troubles at all raising the claim please do not hesitate to call our Melbourne office on 1300 309 900.
Have a brillaint day!
Froothie Support Team
Hi is there anyway to turn the start up beep off? I want to use my machine early in the morning but the beep from start up and changing speeds etc wakes my children. Thanks
Hi Leisa, better late than never :) It depends which version you have because for some you can switch off the sound completely, for others not. However, you can control the volume.
I just purchase a vibrofit.. i just wish there is an Vibrofit Apps that u can follow and connected to your cellphone..is it existed?
Hi Vhing! The Vibrofit One does not come with an app, however you can find our Vibrofit Online Training Classes by heading to external link . Anything else I can help you with Vhing? My direct email is francois@froothie.com.au, the office phone number is 1300 309 900, any questions please just call or email us (or FB us, IG, Live chat… you can even mail us! We’re here to help :-) )
Francois N. General Manager of Froothie
my machine gives an error -5 what should I do?
Hello Julio, thank you for your message. Please contact our technical team directly using this link external link and they will be able to personally assist you. We hope this helps :)
Hi Julio, can't answer your question but I found their support extremely good. My unit broke down and under warranty I returned the unit at their cost and the motor and main PCB (electronic board ) were replaced without question. I had to package it for return which is not easy without the original packaging so suggest everyone keep it. Cheers John
What to do when vibrofit starts to rattle loudly? Sounds like something loose inside but still works. Who can fix?
Hello Jules, thank you for your message. Please contact our technical team using this link external link and they will be able to assist you immediately. You can also contact us at support@froothie.com.au. We hope this helps :)
Hello I'm in NZ and I have the same problem ... is there a NZ tech team ?
No idea. Never had any problem with mine and use it every day. Roland
What is the maximum amount of weight for this machine? I saw one in my shopping centre today that had a maximum of 150 kg. I think it was a eurofit.
Hello Sue, thank you for your message. The maximum weight for the Vibrofit One is 120 kg. Please feel free to contact us at support@froothie.com.au if you have any further questions :)
Specifications on website say 120 kgs. I've been as much as 20 kgs over than and experienced no problems. Machine still going strong.
i have this machine what is the best speed to loose yr stomach please?
Thank you for your message. The VibroFit offers a great all round workout as well as a huge amount of health benefits - strengthen and tone muscles, improve circulation and bone density to mention a few
We want answers from vibrofit
Why did the machine stop abruptly and just flashing time and speed lights and wont start up?
Hello, we are sorry you are having issues with your Vibrofit One. If you have already checked the various trouble shooting suggestions mentioned in the manual and this has not solved the issue, please contact our support team via this link external link and they will be able to assist you directly. We hope this helps :)
Hi there, I have misplaced the manual on my vibrofit one, where dan I go to download the manual please?
Hello Wendy, please contact our customer service team at support@froothie.com.au and they will be able to email you a copy immediately. We hope this helps :)
I am thinking of buying one of these but want to make sure it is going to help my varicous veins - mainly very aching legs, ankles and heels. I tried a friends today and my thighs and bottom skin really itched! Is this normal? Thanks, Amanda
Hello Amanda, the Vibrofit plates are ideal for boosting circulation as well as toning up your muscles. When you use a vibrating plate, circulation is improved as the blood vessels are open and circulation is returning. This can explain that tingling feeling. However as per all pre-existing medical conditions, we strongly recommend that you seek medical advise directly with your doctor. We hope this helps :)
I have viewed your beginners training video and the various positions, what pre programs are best and for how long when performing this? How many times a day/week is recommended?
Thank you for your message. You can use the plate daily and alternate between programmes. The first few programmes use lower speeds and are therefore less challenging but you can gradually build up and alternate between programmes. You can contact us directly at support@froothie.com.au and we can send you the programme chart together with our Workout Guide.
We hope this helps :)
How often should you use the machine in various positions each day? Is there an ideal minimum or maximum?
Hello, thank you for your message. You can certainly use the plate every day and gradually build up the time and intensity. It is also however important to allow some recovery time to give your body time to adjust to the workouts and get stronger.
We hope this helps :)
I agree,I use the machine twice a day still both am and pm at 10 min. each time an hour or so after meals
why is there no instruction booklet provided with the vibrofit one?
Hello Barry,
Thank you for your enquiry. Can you please email us directly at support@froothie.com.au and we will email you the user's manual together with information on the various programmes and our new Workout Guide :)
How does this compare to powerfit which my friend has been using for two weeks & can see that her waist is decreasing will this do the same by just standing on it?
Thank you for your message :) You can find a comparison between the VibroFit and the Powerfit on our website external link The VibroFit plates will help you lose weight as well as tone up and strengthen your bones. We recommend that you use the VibroFit daily and follow a healthy diet with plenty of water, fresh fruits and vegetables for best results.
We now also have a Workout Guide available - please email us directly at support@froothie.com.au to request a copy.
We hope this helps :)
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