- Verified customer
Retirement advice provided by Warren Olivier
Upon consulting with Warren Olivier (Financial Advisor) I was given sound and knowledgeable advice on proposed future retirement planning. Not only verbal information, but it was also presented in comprehensive written form, which is clearly understandable. Thank you Warren for your advice and suggestions since meeting you. This has given me great peace of mind, when entering into my retirement. I only regret not seeking out your advice earlier in my working life.
Very helpful and professional
My husband and I recently had a meeting with Sam Shah about the investment options of my superfund and cutting down my hours of work. Sam was very professional and helpful, answering all our questions in detail. He was very patient and went out of his way to clarify several points. He also pointed out ways of saving more tax and how I am on track with my retirement plans. He gave helpful advice on my investment options. Thank you, Sam.
Fantastic Advice and Outstanding Service!
I had been dreading my financial planning appointment but I left feeling so much better about everything. I met with Rebecca Cheevers and she made me see that there were some great options for me as a single divorced woman approaching retirement. She was compassionate, intelligent and gave me a workable plan to take me towards a more financially secure retirement. I am so grateful and I highly recommend Rebecca to everyone. She was completely outstanding.
Peace of Mind
Upon consulting with Sam Shah
(Financial Advisor) I was given sound and knowledgeable advice on proposed future retirement planning. Not only verbal information, but also presented in comprehensive written form, which is clearly understandable. Thank you Sam, your advice and suggestions, over the last 4 years have given me great peace of mind, when entering into my retirement. I only regret not seeking out his advice earlier in my working life.
I met with Tara Walder and was genuinely pleased with the discussion on my super and insight what I may need to retire on. She was able to explain to me in a way that I could understand. I learnt aspects about my super that I was not aware of. Well worth the time. Totally recommend it to anyone.
Superannuation for beginners
My husband and I met with Evta. I have been with Vicsuper for 19 years and simply put the money away. We knew little or nothing about super and he was patient and informative. He began with the basics and then carefully and in detail out lined the implications of some suitable scenarios. Highly recommended.
Good company to deal with.
I was in a defined benefit fund that had no pension fund henceI needed one with a pension account. I met with several funds incl Kevin Phoa at VicSuper's Melbourne CBD office. I already knew a lot about super but needed specialist assistance on a few matters as I was transferring a large amount. Kevin was thorough, professional, knew his business well and took the time to ensure that I was across the issues where I was deficient. Of the three companies, Kevin and VicSuper provided outstanding service and I transferred my funds across last Octo...ber. I would recommend Kevin Phoa as a patient and professional financial planner. So far, VicSuper have met my needs and their fees are reasonable and no greater than other companies. Great work Kevin and VicSuper.
Sam Shah for the Win!
Today I met up with a financial advisor for the very first time to discuss life insurance. The advice that Sam Shah gave me was invaluable! He was extremely thorough, knowledgeable and professional. I have already recommended him to my colleagues at work! Thanks, Sam!
I was very pleased and happy after a meeting with Evta Krina, a VicSuper financial planner. He addressed all of my queries and needs knowledgeably and professionally. He helped me have a clear and solid understanding about my superannuation and gave me very good and practical advices about my retirement plan with VicSuper as well as the strategies that I should do to reach my standard income at the retirement age. I definitely and highly recommend Evta Krina as an excellent VicSuper financial planner to all of my colleagues, friends and relatives. Looking forward to seeing him at my next meeting in the future.
Good work Sam Shah
My wife and I have been members with Vic Super for the last 8 years and Sam Shah has always handled all our matters timeously and professionally. We appreciate his practical and straight forward advice and is always on hand to answer our queries. Sam comes highly recommended, keep it up.
Regards Linga and Sara Naidoo
Advice on future planning
I have been with Vic Super roughly for ten years, met with planner Sam Shah to discuss future directions with my super. Sam's advice was critical in my decision changing to set up my future pension goals. I have found Sam's professional advice extremely important to me. His one to one dealing with members is second to none. Sam will always be my planner on my super directions while I am with Vic Super. ( I recommend that Vic Super members seek his professional and accurate advice )
Very helpful customer service
As a new customer but with some knowledge of how to manage my super, I was very happy with the assistance Will provided me during a recent meeting. My questions were clearly answered which instilled a confidence in me to manage and make changes to my investment quickly and easily. Recommend this fund to family and friends
I will be withdrawing my super from Vic Super. I'm really unhappy with their treatment. After filling out their huge form for a death benefit nomination and having the signature witnessed by a JP in a police station I was informed that it was invalid.I had signed twice- and made sure it was all done properly 2 witnesses, birth certificate, passport. No amount of reasoning was accepted. Bureaucratic robots that cant see whats in front of them. No use complaining. The Team manager talks over the top of you - and refuses to listen to you or expla...in anything. Her 'conflict resolution techniques' just succeeded in pissing me off even further. She sounded very pleased with herself when I asked who to send a written complaint to , her response was "I'm also the Complaints manager, so it will come through me -gloat gloat...". Good on you. Well done. You've lost a customer.
Great communication and expertise
We have always had good general advice from VicSuper. We were especially pleased recently with the clear manner in which Nick stepped us through the bureaucratic complexities in combining two pensions. The communication was first class, and the outcome even better than we had expected.
- Verified customer
Very helpful session. Lots of back up provided
VicSuper are easy to work with. Have been with them for many years. Are always grateful for sound advice. Listen to my individual story and work with me to achieve my super goal
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Questions & Answers
I have had a VicSuper account for more than 20 years, since returning to teaching in 1998. I am still contributing at age 73 but am a bit disappointed at the rate of growth in my bottom line. Most of the improvement seems to come from my contributions and amounts contributed on my behalf by my employer. Looking at the fees charged and comparing them with other, similar funds, I notice that VicSuper charges more than some of the other funds. What is the justification for this?
how do i get in touch with someone for a chat?
Thanks for reaching out. You can call our team on 1300 366 216 or alternatively, please send through your contact details via private message and we’ll get someone from our team to get in touch with you. Regards VicSuper
Hi - I am with Q Super but I can see that they are just robbing their members blind with insurances that aren't necessary. It is obvious that they are lining their own pockets. As I work in Qld, is it easy or even possible to swap to VicSuper?
Thanks so much for your question. We are a profit to member fund open to everyone across Australia, so you can definitely join VicSuper even though you work in Queensland. We work to deliver real value for all our members and we're one of only seven super funds in Australia to be rated 5-Stars by Canstar for Outstanding Value.
Joining VicSuper can be done online and only takes a few minutes. You can rollover your other super funds as part of the joining process.
We encourage you to contact our team on 1300 366 216 to discuss your situation. You can also private message your contact details and we’ll arrange for a team member to give you a call. Regards VicSuper
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