Dion is exemplary
I've been with VicSuper for 29 years. I made an appointment with Dion Miller, one of VicSuper's financial planners. Not only was he generous with his time, but he gave me extremely useful information. I have since researched ideas and am making a plan for my retirement future.
Terrific service and advice from Fiona Dench
I have been a member of VicSuper for 18 years and have been very happy with the service, advice, philosophy & performance of the fund. Over the last several years I have met with Fiona Dench who has been terrific. Fiona has an excellent understanding of the intricacies of superannuation and conveys these very clearly. Fiona takes the time to listen our circumstances, and tailors her advice accordingly. As a result, the detailed plan provided is comprehensive and left me feeling confident that it suits my needs. Worth noting also that the Blackb...urn office is easily accessible by public transport. VicSuper's environmental and community responsible philosophy complements their expertise in financial management for their members and commitment to excellent service.
Excellent service from Sam Shah
I have been with Vic Super for 13 years and have been very happy with the performance of the fund to date.
I recently met with Sam Shah to discuss retirement planning. Sam was absolutely fabulous to deal with, and very personable. He is very knowledgeable and helpful and was able to answer all my questions and provide some sound suggestions on the most appropriate strategy going forward.
I walked away from our meetings, armed with information and feeling confident about my superannuation future.
Great Customer Service !!
I have a VicSuper account for more than 5 years. Always having great experiences with this superannuation fund. I have received a call from VicSuper recently relating to my withdrawal request. They are extremely helpful and assisted me with the processing of my request. The customer service staff (Fahad) was very friendly and helpful. I'm happy with their performance. High recommend to my friends and my family.
Should have checked long ago to see if VicSuper was on Product Review. Oh well better late than never.
I have been with VicSuper for at least 22 years and have nothing but positive things to say about them. Over the years I have made numerous phone calls for different reasons, have also occasionally called into their office and because of many different jobs have made numerous superannuation roll overs and service has always been top notch! I am so impressed with VicSuper that I even got one company to sign up to VicSuper.
Staff are always f...riendly, polite and courteous. I once made an appointment to discuss my super with one of their representatives and as well as a positive discussion a detailed future plan was also posted out to me which covered topics mentioned. Other businesses could take some lessons from this organisation! I highly recommend this organisation to anyone who is thinking about changing their super to another company. This company doesn't have shareholders so more money for members and that's how it should be.
My thanks to my financial advisor, Sam Shah, who took me through the murky waters of superannuation and entitlements. I am now able to retire with sufficient funds thanks to the planning and expert advice of VicSuper over the past 20 years.
OUTSTANDING SERVICE SAM SHAH - THE PIECE OF MIND YOU HAVE GIVEN US IS INVALUABLE
I have been with VicSuper for 18years and have been very happy with its performance. Yesterday my husband and I met with Sam Shah from VicSuper to make sure we were on track for our retirement plans. I was dreading this meeting as we had recently had the same appointment with my husband's super fund ESSS and walked away with little, if any, informative information. The two meetings were total opposites-chalk and cheese. Sam gave us concise, up to date information and advice that was delivered professionally but with a personal touch. Sam had do...ne his homework with my account before I even arrived and then took the time to explain my options and ways to save on my tax. Both my husband and I walked away feeling like we had received expert, sound advice from Sam and now had the knowledge we needed moving forward. Fantastic job Sam!!!!! We look forward to working with you in the future.
Outstanding service provided by Ben Dunlop
I've been with VicSuper for 20 years and happy with its performance. Recently, I lost my long term employment and desperately needed a financial advice. Fortunately, I had a meeting with Ben Dunlop. I'm for ever grateful for his professionalism, empathy, analysis, strategic advice and recommendations.
- Verified customer
Retirement advice provided by Warren Olivier
Upon consulting with Warren Olivier (Financial Advisor) I was given sound and knowledgeable advice on proposed future retirement planning. Not only verbal information, but it was also presented in comprehensive written form, which is clearly understandable. Thank you Warren for your advice and suggestions since meeting you. This has given me great peace of mind, when entering into my retirement. I only regret not seeking out your advice earlier in my working life.
Very helpful and professional
My husband and I recently had a meeting with Sam Shah about the investment options of my superfund and cutting down my hours of work. Sam was very professional and helpful, answering all our questions in detail. He was very patient and went out of his way to clarify several points. He also pointed out ways of saving more tax and how I am on track with my retirement plans. He gave helpful advice on my investment options. Thank you, Sam.
Fantastic Advice and Outstanding Service!
I had been dreading my financial planning appointment but I left feeling so much better about everything. I met with Rebecca Cheevers and she made me see that there were some great options for me as a single divorced woman approaching retirement. She was compassionate, intelligent and gave me a workable plan to take me towards a more financially secure retirement. I am so grateful and I highly recommend Rebecca to everyone. She was completely outstanding.
Peace of Mind
Upon consulting with Sam Shah
(Financial Advisor) I was given sound and knowledgeable advice on proposed future retirement planning. Not only verbal information, but also presented in comprehensive written form, which is clearly understandable. Thank you Sam, your advice and suggestions, over the last 4 years have given me great peace of mind, when entering into my retirement. I only regret not seeking out his advice earlier in my working life.
I met with Tara Walder and was genuinely pleased with the discussion on my super and insight what I may need to retire on. She was able to explain to me in a way that I could understand. I learnt aspects about my super that I was not aware of. Well worth the time. Totally recommend it to anyone.
Superannuation for beginners
My husband and I met with Evta. I have been with Vicsuper for 19 years and simply put the money away. We knew little or nothing about super and he was patient and informative. He began with the basics and then carefully and in detail out lined the implications of some suitable scenarios. Highly recommended.
Good company to deal with.
I was in a defined benefit fund that had no pension fund henceI needed one with a pension account. I met with several funds incl Kevin Phoa at VicSuper's Melbourne CBD office. I already knew a lot about super but needed specialist assistance on a few matters as I was transferring a large amount. Kevin was thorough, professional, knew his business well and took the time to ensure that I was across the issues where I was deficient. Of the three companies, Kevin and VicSuper provided outstanding service and I transferred my funds across last Octo...ber. I would recommend Kevin Phoa as a patient and professional financial planner. So far, VicSuper have met my needs and their fees are reasonable and no greater than other companies. Great work Kevin and VicSuper.
Sam Shah for the Win!
Today I met up with a financial advisor for the very first time to discuss life insurance. The advice that Sam Shah gave me was invaluable! He was extremely thorough, knowledgeable and professional. I have already recommended him to my colleagues at work! Thanks, Sam!
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Questions & Answers
I am with AMP for the last 15yrs ,want to change over ,do Vic super offer TPD and life insurance through super.
Apologies for the delay in our response. We do provide life and TPD insurance through super but we encourage you to contact our Member Services team on 1300 366 216 to discuss your situation. Alternatively, you can private message your best contact number and we'll arrange for a team member to give you a call. Regards VicSuper
I have had a VicSuper account for more than 20 years, since returning to teaching in 1998. I am still contributing at age 73 but am a bit disappointed at the rate of growth in my bottom line. Most of the improvement seems to come from my contributions and amounts contributed on my behalf by my employer. Looking at the fees charged and comparing them with other, similar funds, I notice that VicSuper charges more than some of the other funds. What is the justification for this?
how do i get in touch with someone for a chat?
Thanks for reaching out. You can call our team on 1300 366 216 or alternatively, please send through your contact details via private message and we’ll get someone from our team to get in touch with you. Regards VicSuper
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