Excellent service by Sam Shah
Due to COVID-10, my husband and I had a phone consultation with Sam Shah for advice regarding early retirement. Sam was knowledgeable and patient, and provided a comprehensive plan which will make our retirement comfortable and enjoyable. We look forward to working with Sam in the future.
Consultation with Sam Shah- I found I needed to switch my super to flexible income.
I have been a member for over 20 years and am very satisfied with the service provided. Sam was able to guide me through procedure Of completing a complicated form over the phone and made sure I understood/completed the process correctly. Thanks Sam
I recently had my free biennial consult with Vicsuper, and Paul Asselman was helpful throughout, answering all my questions and ensuring that I understood where I currently sit with my super arrangements. This is especially important how that I am within 10-15 years of retiring. Great service, very reassuring.
Solid advice simplified
I have been a VicSuper member for a long time now and went and saw Sam Shah to get advice on optimising my Super and building my retirement egg! He simplified the concepts in plain English. I walked away confident and happy with the advice that will serve towards securing the future. I will highly recommend Sam!
Have been with VicSuper for fifteen years and performance has been as expected. Recently sought an appointment with a consultant and received excellent advice. Mark was extremely knowledgeable and made the information simple to understand. Highly recommended.
Excellent advice with long term planning.
Well it has arrived, retirement time. My thanks to Sam at VicSuper for his excellent advice over the years which has allowed me to retire. To get to this point there were tax considerations as well as downsizing my house and adding further contributions to my super. All of this expertise was crucial.
Excellent VicSuper Consultant Service !
I have been a VicSuper member since 1999, but 2 years ago with changing employment circumstances (redundancy) and my desire to prepare for retirement, I sought advice on my super options and various implications.
Paul Asselman is my VicSuper consultant and over this period of time I have always received excellent advice, easy to understand explanations, and in all, a very thorough, professional service. Paul's interpersonal skills are excellent and he has always ensured that I understood the intricacies of my superannuation, including tax and...
I recently asked for investment advice on re-entering the workforce for a fixed one-year employment contract after being retired for 5 years. Paul Asselman advised me on the most tax effective means of securing savings by salary sacrifice. At the end of the one year contact I was able to convert back to the government pension but with a fortnightly super contribution from VicSuper which I can vary according to my needs.
Thanks Paul for your timely advice!
Vic 'Super' Service!
Over the last ten years Sam Shah has taken me step by step from the initial setting up of my Vic Super account, to subsequent introduction of retirement plans leading in turn to recent progression of life long arrangements.
With each step Sam has displayed professionalism, excellent advice and, importantly for me, patience with repeated financial explanations when required. This has incorporated presenting material/information in as many different ways until points were completely clarified. Sam was also able to sense any apprehensions I may ha...
We have been with VicSuper for 20 years. We needed help with retirement advice and Sam Shah was the very best person we could have met. He was very competent, patient and gave us the best financial advice. Many thanks Sam you are an asset to Vic Super.
Sam The Super Star !!!!
Met Sam again for the review ! I have been seeing him for the financial advice for last 10 yrs and he has been always very helpful and thorough and made everything sound very simple, easy to understand and very clear. Never been this confident about my financial situation ever. He is a big asset to the company and highly recommend him to everyone who wants to simplify their complex financial affairs.
Many thanks Sam !!
Help in sorting out my superannuation and transition to retirement
More than satisfied with the help that I have had and continue to have with Sam Shah.
Always very professional, explaining everything in fine detail.
Once again Sam thank you for all that you do.
Service "above and beyond"
VicSuper's help, advice and service have always been "above and beyond the call of duty". When I wanted to track down my missing super (terribly daunting), Ashleigh made it easy. She emailed me the form I needed, talked me through it, and cleared up all my confusion with good, clear explanations. When I realised I was keeping her back past 5pm, she simply said "that's no problem, I'm here to help". Today's call was answered by Sharon, who was every bit as helpful. I couldn't help feeling a tinge of regret that today's call was to withdraw all my super (to build a new house), because it's the last time I'm likely to interact with these delightfully helpful people.
All the advice I received prior to my retirement and following were excellent, Nick Goel was extremely helpful.
With VicSuper since about 1997 and although there have been some losses along the way the fund has always bounced back quickly. The free advice and the website are excellent.
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Questions & Answers
I am with AMP for the last 15yrs ,want to change over ,do Vic super offer TPD and life insurance through super.
Apologies for the delay in our response. We do provide life and TPD insurance through super but we encourage you to contact our Member Services team on 1300 366 216 to discuss your situation. Alternatively, you can private message your best contact number and we'll arrange for a team member to give you a call. Regards VicSuper
I have had a VicSuper account for more than 20 years, since returning to teaching in 1998. I am still contributing at age 73 but am a bit disappointed at the rate of growth in my bottom line. Most of the improvement seems to come from my contributions and amounts contributed on my behalf by my employer. Looking at the fees charged and comparing them with other, similar funds, I notice that VicSuper charges more than some of the other funds. What is the justification for this?
We encourage you to contact our Member Services team on 1300 366 216 to discuss your situation. Alternatively, you can private message your best contact number and we’ll arrange for a team member to give you a call. Regards VicSuper
The vic super default growth fund has a ridiculously high fee of 1.14% per annum and has failed to beat the benchmark in the previous 10 years, steer well clear, might offer free advice but who is paying in the long run.
how do i get in touch with someone for a chat?
Thanks for reaching out. You can call our team on 1300 366 216 or alternatively, please send through your contact details via private message and we’ll get someone from our team to get in touch with you. Regards VicSuper
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