Best Public Sector Superannuation Funds

Fraud people. Worst company to deal with. I have been with ART from last 3 years as part of my Employer chosen funds. In last one and half years they… Read more

created two separate profiles and started charging me all the costs for two accounts, started depositing my employer contribution to new account which costed me twice for accounts, twice for insurance and lost money on my investments as they changed the investment Options.

I found out this myself both times, they simply tried to hide this under the carpet. All they offered was just an apology on phone. No apology in writing. Today I called them again as I found their mistake (second time in less than 2 years) they said they were aware of this and currently investigating this and in process of fixing it. But if they already knew about this, they should have been transparent and called me to inform. After all it’s about my hard earned retirement money. You guys are fraud. I want all my money back which you charged fraudulently on different charges, insurance and investment losses. I want an apology for this error and a separate apology for not being honest and transparent and failing to inform me. I am going to lodge a formal complaint to ACCC & AFCA. I am going to give this honest feedback to all my colleagues and would ask them to stop giving any business. I will be moving my funds as soon as this gets resolved.

I recently had the pleasure of a phone consultation with Keeva at ESSSuper. Not only was she highly knowledgeable but she also listened carefully to… Read more

my viewpoints and questions. Her customer service was outstanding and she offered a great range of options going forward for me to consider. Keeva also has made herself available for follow up questions. Highly recommend.

My previous Super fund merged with Aware Super recently. I have found how marvelous Aware Super staff are helping a member with a problem or want… Read more

assistance. Being a techno idiot I amazed at the patience and take the time to help me understand what I need to do and how to do it. Thank you.

Incorrect advice on their own products. Difficult to contact. More interested in following their own flawed protocols than helping customers. If you… Read more

have a choice, don't use this company for your super, almost impossible to contact help. I've been stuck with them for 30 years, I'm going to change.

Need an app! – It's been long enough now and I've been a member for 30 years, even been on paid focus groups for SuperSA where I suggested years ago that they needed an app. And STILL no app! Why? This is 2024. Members need an app.