Victa 18V Single Battery 37cm Mower

Steer clear of this mower - unless you only cut 10mm each run – Bought as the Bunnings guy said OK for our small couch grass. Old victa never had an issue even when grass a bit long after holiday. This 600W 18V mower just will not cut more than 10mm at a time. Just bogs down. Tried contacting Victa but their site prevents any message sending after filling in form - try again later every time. Tried calling - on hold ... DON"T waste your money on a Victa battery mower. Never had anything but Victas but this is last one. Do not buy mower based on area to be mowed - you can get another battery to mower more area. You need POWER to cut. This thing has inadequate power.

Victa not so good with electric mowers – The Victa 18V with blower combo box unit is a failure because it stopped working in 6 months. The issue was not the battery as the battery powered the blower. This is unexpected as it should have provided a great experience given the brands reputation. Victa lawn mowers have been an iconic brand in Australia for decades. The petrol units have been a mainstay in yards since I was a child. The transition to electric units has provided Victa an opportunity to provide a quality electric mower range. There is nothing quality about this 18V lawn mower.

The 18V mower is a lightweight small domestic unit. It was mowing fortnightly on a small block of flat manageable grass in the Melbourne suburbs. It constantly stalled as the blade seemed to be unable to cut through average length grass. You had to walk the unit at snail pace. It picked up grass reasonably well and could hold a reasonable quantity. The weight of the unit and the weight of grass was easy for a child or physically weaker person to use. The unit was totally unbalanced when picked up by the handle and this is a problematic failure as it tilted in the hand. Slight uneven grassed surfaces stalled the electric motor as it touched close to the soil. It was hard pressed to complete the light cutting task in the charge time which was about 30-45 minutes of use.

The single battery also appeared to charge worse and worse. By six months it holds only 50% power on the led display. You certainly had no charge to do blowing on the included blower. The blower seemed to have good force however it drains the battery in 15 minutes.

I went online to Victa product support. They offer a form to be filled out. It did not work. The website offers product registration which I used. I rang the support line. They answered Briggs and Stratton. They said take Victa to the purchase place for warranty. They offered no troubleshooting because they could not see the unit. They were not engaged to help troubleshoot. The service centre although staffed by locals was of the quality of an overseas service centre.

My recommendation is to avoid Victa branded goods that are electric. They are weak, cheap and you will be purchasing something else in a short space of time. Do not expect any support. Buy from a big chain to avoid warranty support issues.

Since this review I have reached the warranty replacement area and they passed me through to a very knowledgeable technician. They ran a series of tests and concluded the unit was working fine. They further concluded the unit was unable to mow the small yard when the grass was slightly thicker after seasonal rains and suns, or when the yard was left an additional week from its weekly cut. They suggested mow it three times on increasing lower settings. What this highlights is the unit is designed for micro yards with very thin and idealic grass. They suggested a more powerful unit as this was an entry level unit.