LesL
LesL

Hi when did you introduce the self sharping feature on VS Sassoon: Lithium Crew Cut Hair Clippers Thanks

Ian R.
Ian R.

Does the crew cut machine create a lot of mess

Steve
Steve  

As much as any other hair clippers you use.

Julz
Julz

Where can I buy a charger for my VS men’s crew cut

Harrison Said
Harrison Said

Is the VS Sassoon crew cut elite waterproof ?

VS Sassoon
VS Sassoon   DM   

No, None of the Crew Cuts are waterproof.

Steve P.
Steve P.

Where to get replacement blades on the Sunshine Coast

Robyn H.
Robyn H.

The appliance doesn’t seem to be charging any more, red light stays on although on charge even overnight, any suggestions on a fix? It’s about two years old and I would think for the price it should last a bit longer than that

Dick L
Dick L  

From my experience your razor is dead. I've had three now and two of them died after two years. I agree, it should last a lot longer, especially with modern batteries, but it still pays for itself (just) with today's prices for haircuts. I'm amazed that they have not improved their batteries by now as they must get many complaints. Sorry for the bad news.

VS Sassoon
VS Sassoon   DM   

Model Number VSM7565A is backed by 3 years warranty - please kindly contact Conair Customer Service aus_info@conair.com

Kym B.
Kym B.

Hi I bought this for my partner for Christmas last year so not even a year old used it maybe 3 times now when charging the red light is flashing even after being on charge for hours and when I unplug it and turn it on it lights up green but when I go to use it , it stops and I have to put it on charge again .. It's not even a year old this is disappointing for the price I paid . Can I get it replaced at no cost .

Dick L
Dick L  

Not Sure but try. I had one four years ago that showed similar signs but in my case after two and a half years, so I did not attempt to get a replacement. I still bought another one (two years ago) though, and so far so good. My guess is that the manufacturer is well aware of this problem and should do the right thing and change the design of the device and, in the meantime, exchange your failed device.

VS Sassoon
VS Sassoon   DM   

Hi Kym. So that we can assist you with the VSM7565A, please contact our Customer Service Team on 1800 650 263 (AUS) or 0800 266 247 (NZ). Kind regards, Conair

Raymond D.
Raymond D.

the light comes on but it's not charging do I need a new charger

Lyney
Lyney

Where can I buy a replacement battery please

Farq Narkle
Farq Narkle  

I don't think the batteries are replaceable. Mine only lasted about 3 months and died. I opened up the unit, removed the battery all together and rewired it to run on the charger input only. The battery was all soldered in and difficult to remove. The whole thing was very tricky, even for me, an electrician.

Dick L
Dick L  

I don't think the battery can be replaced normally. My first battery lasted about 2 years, then I bought a new unit. The battery is this products weak link. Same really as the cutter works very well.

Mark Wilton
Mark Wilton  

external link 

Ken  C.
Ken C.

Does anyone know if you can buy the plastic adjustment ring as I dropped it and tabs have broken off also ring is in 2 pieces

Farq Narkle
Farq Narkle  

Doubt it but just call the Shaver Shop, if anyone can get them they would

Dick L
Dick L  

I'm with Farq, don't know.

VS Sassoon
VS Sassoon   DM   

Hi Ken Please call VS Customer service on 1800 650 263 Conair Carries spare parts for this item. VS Customer service team.

Henry
Henry

The machine cuts well but the sound seems very loud. Is that to be expected

Dick L
Dick L  

The machine is quite loud, but I found that if when clean of hair you apply a drop of oil (supplied) the cutter quietens down a lot.

Farq Narkle
Farq Narkle  

Yes, my machine is so loud it makes my brain richochet against my temples. Oiling it didn't help.

Russ
Russ

After reading all these reviews, I have NO intention of spending money on this very questionable piece of equipment.

Les
Les

Where in Brisbane can I have a battery in a VS Crew Cut hair clipper replaced. And ho w is the clipper opened? Thanks Les

RABSP
RABSP  

Waiting for a Battery at the moment to replace mine. Let me know if you still need the info. I will send you the link to the video on how to replace it, once I have done it.

RABSP
RABSP  

I have now replaced the battery and the unit is fixed. Here is the link to the video on how to do it. external link 

Lyney
Lyney  

Where can I buy a replacement battery

Godfrey C.
Godfrey C.

How can I stop my VS SASSOON Crew Cut from running after the haircut, I have had this for about 4years and it only started doing this for the past couple of cuts. Thank you folks

Mark
Mark

Hi, I have lost the wall charger & the battery is flat can you advise me where I can purchase a new wall charger . Many thanks

Farq Narkle
Farq Narkle  

Heaps of charger/adapter sets available on eBay, the best ones have settable output voltages for more flexibility. Just get the ratings off your old charger (voltage/current etc) and make sure the one you buy has these ratings covered and comes with the correct adapter for the VSM inlet.

Mark
Mark  

Thank you for your reply Farq….. I’ll check it out

Mark
Mark  

Farq, can you help me on this I can’t seem to find the right charger for my crew cut, Charger for Crew Cut Hair Clipper Vsm7565a can you assist me with this please

VS Sassoon
VS Sassoon   DM   

Please kindly contact the VS for Men customer service team aus_info@conair.com

CJM
CJM

what does it mean when I plug it in to charge and the red lights flash

Marshall
Marshall  

Slow flashing is normal for charging. If it's rapid flashing, most likely it's a battery charging issue. My battery is pretty cactus too, just need to find the time and quiet to gut the thing and explore the options.

Rusty Graham
Rusty Graham

Where can I source another clear Plastic adjustment ring from,Please? I dropped the machine and broke the ring, and am looking for a replacement ring. Regards Rusty.

Denis
Denis  

Conair Australia- phone 1800650263 or PO Box 146 Terry Hills NSW 2084. Excellent service- highly recommend them. Cheers!

Rusty Graham
Rusty Graham

Where do I get replacement parts for the Crew cut circular cutter, I dropped the thing and the clear plastic ring has broken, also the battery is useless, but leave it plugged into the charger to do the job, sorry total waste of good money, But where can I get that ring ?

Steve T
Steve T

I am using the product for the 3rd time. I have been happy with it...I was only expecting a basic cut to keep my hair under control during these COVID times. During this 3rd cut I stopped to remove some hair from inside the comb guide, i.e. removing the guide and using my fingers to clean out some hair. Put the comb guide back on and it no longer works. It is fully charged, the red light is solid when I connect to the charger. The green light comes on, but nothing happens. Any thoughts/solution?

Andrew
Andrew

is there replacement battries i can buy for my crew cut

Denis
Denis  

Sorry Andrew, I don't know - I have never had to replace mine.

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