Zarraffa's Coffee

Zarraffa's Coffee

Zarraffa's Coffee

55 reviews

25% · 1437 · 67%

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Product Quality
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55 reviews
55 reviews
Elaine T.
Elaine T.South East Queensland, QLD2 posts

Change of milk

I was a very strong supporter of Zarrafas but noticed that almond milk is now sweetened and rather disgusting! What a pity! I now will have to find somewhere else for my morning coffee! Show details

Terrible coffee

Badly made cappucino weak tasted very watered down not frothy or good milk water coffee ratio.

Over charged payed 2 times one in cash one on my card manager had discussing behaviour

The managers and supervisors are so disrespectful I told them they made me pay 2 times for my coffee one on card and one in cash and the dude in browns plains was disgusting with the disrespect your a manager like grow up Show details
Product Quality
Emma K.
Emma K.


Wow some super rude girl called Georgia at Upper Coomera. Incredibly rude and sullen and I absolutely will not spend my hard earned money at this store Show details
Lisa2 posts

Don’t drink the hot chocolate!

Often go to Zaraffas in West Ipswich. Always great service and usually great food and coffee. However, do not recommend the Hot Chocolates! Had one yesterday and they have the strangest fake taste and way too sweet!
Product Quality

Waste of time

F**k horrible coffee, one job and they still can’t follow instructions Show details
bob i.
bob i.Sydney, NSW

Better service underwood

If you go to underwood store on a weekend the service is terrible. They forget ingredients for certain drinks. I no young people have to learn but we're buying drinks at a price of $12 and up... best store I've been to is chatswood Hills...there service is always 110%. They even right on there cup lids have a nice day
Opinions Matter.
Opinions Matter.246 posts

Live and Learn

I went to Zarraffa’s this morning for morning tea and I was less than impressed.we sat in a booth as I looked around I could see greasy handprints in the booth,crumbs on what was clearly a dirty floor.
Trying to capture an african feel falls short,I found the entire shop dark and dismal
The staff were friendly enough,you would think with four people behind the counter there would be less laughter and someone would clean.
My iced latte was so weak,it was terrible.
I will never go back Show details
KatherineNorth Queensland, QLD9 posts

Awful food mediocre coffee terrible service

Overpriced terrible tasting stale food, incorrect coffee orders on overpriced coffee that’s not even that good. Have given them a few tries and always disappointed. Probably doesn’t help all the staff look 12 and have probably never had a coffee. Tried contacting head office about the last incorrect order and they weren’t interested in helping. So it’s from the head down a money making company not concerned with customer satisfaction Show details
Rachel K.
Rachel K.

Zero Stars if l could

Obviously no one knows what a long black coffee is. Weak as cat pee. Horrible, don’t waste your money. Show details
Lou-Anne Hogan
Lou-Anne HoganQueensland2 posts

Eagleby above the rest!

The team at Eagleby are amazing.
The atmosphere and feeling of being welcome.
They are always smiling and laughing.
Best crew out there.
Only store I go too!! Show details
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PaulMid North Coast, NSW4 posts

Premium Beans Rort

For a few dollars extra you can get their premium beans : /. What a absolute marketing rort. If you aren’t questioning your local store about this or haven’t left yet then do so until they change this horrible racketeering.

Coffees are fine but Maccas are just as good these days.

SophiaS9 posts
AimeeSouth East Queensland, QLD2 posts

In love with zaraffas coffee

Absolutely love zaraffas coffee the only downfall is the iced coffee lids. Everytime i get an iced coffee the straw splits from the lid making it hard to drink from. The coffee itself is amazing and wouldnt change a thing Show details
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LaurensSouth East Queensland, QLD12 posts

I would drive to another cafe

Coffee is mediocre and the food is terrible, what makes it worse is the microwaving of things like sausage rolls which are then hot and spongy.
Let's not accept this as a acceptable

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