Was a great product with Flexible Terms This has changed.
Retailers are quoting incorrect interest free periods.
Then I log on after purchase and i have been given a mere three months to pay.
Ok, Well I am paying full account balance and will retain account for this situation to reverse?
If it does.
Really bad company
They just don’t care about people, neither their small shareholders or young customers. No wonder why the share value is on the floor and investors want to run away.
ZIPPAY are bullies who clean out accounts
In 2022 Zippay reduced my line of credit from $1000 to $400. When I asked them why they said for continuous late payments. I explained to them that this wasn't always the case and in most cases it was a result illness or ZIP staggering there withdrawals. They referred my case to another department there decision was upheld. No evidence requested not even a discussion. Rang and they wouldn't allow me to speak to that area. I let it slide. Then i got a nasty email from them. I asked them why I was sent it and they said they couldn't tell me.i go... Read moret an email and txt telling me I had missed a payment. (A payment I thought they had taken) I recieved my pension today and went to my account to see if they had done a catchup and noticed that they had cleaned out my account to partially pay for my arrears. How do they know the balance and exact amount to take out. They are somehow able to monitor my account. WATCH YOURSELF with this company they are accessing more from your account than an agreed Direct Debit
So handy when things pop up and easy to use. Cheers Zip
Awesome customer support and service.A++++++++ cannot fault any part very accommodating
Not knowing system I accidentally made a payment when had direct debit set up. Consultant quickly set up refund and Accounts contacted me quickly and refund happened very quickly. Outstanding service given by all involved.
Love zip! You buy now and save
Zip is awesome, I can save money while spending with Zip, it’s great for paying utilities and car rego
Its so handy
Its Awesome... handy and easy to use... i love it..
Thank you have made life easier when things have been tough
I love this site it’s one of the easiest I have used but also prefer talking to a person as the answering service has been no help to me kind regards
The wrong amount was deducted but was quickly refunded. The staff was very helpful on the phone.
Zip pay has been very helpful in allowing me to buy things I wouldn’t be able to afford in other times. I can’t thank Zip Pay enough for allowing me to part of this great organisation it’s bought so much happiness in my life thanks
Great Service and easy to use App
I find Zip Pay has been very useful. The App is easy to use and the payment options are excellent.
Zippay requested i apply for zip money. Commenced application but didn't wish to proceed and since then my zippay account has constantly been suspended as account "under review". Constantly confirm my identity and continue to be "under review ". Never have been behind in payments so fail to understand the logic behind the suspension except that zip would rather lock people into zip money at a higher rate!!
Appalling customer service and when I complained they demanded account be in $0 and fully paid off before they consider "review". Just ridiculous.
Joined afterpay plus which is so much better, easy to use and transparent.
Zippay you are useless.
Great service and easy payment schedules
Friendly service and on-line assistance - I have had no problems at all
Questions & Answers
how can i pay car rego with zippay in south australia?..it only gives me the option to pay bpay bills
If Service SA give you the option to pay via card, and you have the available funds, you can pay by generating a single use card in the app!
If you still need further assistance, please contact me via the form below:
Why I am I unable to contact anybody at ZIP by phone? Your chat bot is next to useless…
I found it to be ok. I suppose that the reason for no phone contact is for security reasons
Stuart, please, enlighten me…. How do you get in touch with them…. I REALLY need to talk to someone there…
Sorry to hear you've had trouble reaching one of our agents.
The current wait time is 10 minutes. You can reach our customer care team (02) 8294 2345, 9am - 5pm Monday to Friday.
Alternatively, I can assist you via email. So I can access your account, please complete the following form below:
This will return to me and from there I will correspond with you as soon as possible!
Get an answer from our members and Zip Pay representatives
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