2Zip Pay

Zip Pay

 Verified
2Zip Pay
4.1

3,452 reviews

PositivevsNegative
78% · 2,695673 · 19%
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Transparency
4.0
Customer Service
4.0
Rates and Fees
4.1
Application Process
4.2

Reviews

3,452 reviews
Robert B.
Robert B.
 

Technical issue

Person was helpful and polite and respectful.
Solved problem quickly.
Transparency
Customer Service
Rates and Fees
Application Process
Emjay
EmjayHoppers Crossing4 posts
 

The Zip Team

I am very happy with Zip. As pensioner Zip is helpful when unexpected bills arrive.
sharon
sharonSouth Australia4 posts
 

Issue resolved

Lani was able to resolve my issue
In a professional way
Transparency
Customer Service
Rates and Fees
Application Process
Tony B.
Tony B.Victoria
 

Perfect

Easy as to do was good to deal with love it ty
Liam W.
Liam W.South East Queensland, QLD
 

Easy and convenient

This app is so convenient to use. So easy to pay for your goods or services. A credit amount that can be easily managed. Thank you zip pay. I highly recommend fthis app.
Customer Service
Jehanzeb
Jehanzeb
  Fair Incentive

Promfy and accurate

Amazing and good support I appreciate for nice conversation and quick response....❤ Show reply
Craig
CraigSYDNEY2 posts
 

ZIP PAY DELIVER THE GOODS

Easy to use platform in many locations as well as quick response from a friendly team. Show reply
Roderick T
Roderick TFar North Queensland, QLD
 

Missing payments

I had 2 payments go missing zip was able to give me the information I needed to solve the problem Show reply
Margaret Wynhoven
Margaret Wynhoven South East Queensland, QLD5 posts
 

Zip is the best by far!

The care given to me in the most distressing part of my life was outstanding with Zip.
Immediately put me at ease and organised
help and reassured me.
Absolutely the biggest thank you to all at Zip!
Victor D.
Victor D.Perth, WA
 

Zip Pay purposful lending

5 star for Zip Pay & its responsible lending & the ethical business practices
Transparency
Customer Service
Rates and Fees
Application Process
Lis
LisGreater Melbourne (Outer), VIC
 

Not Great

Constantly harassed by auto messages when payments have gone through. Takes multiple calls to get resolution.
Transparency
Customer Service
Rates and Fees
Application Process
Zip Pay
Zip Pay   DM   
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mac t.
mac t.3 posts
 

Good customer service

I have a great experience with Savannah, she's a great customer service, very helpful and understanding my urgent inquired, keep up the good work Savannah, God Blessed Show 2 replies
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Paul C
Paul C2 posts
 

Cost of living

I am a pensioner and with the cost of living I find Zip very helpful at times of end of month bills
Customer Service
Rates and Fees
Application Process
Hind C.
Hind C.2 posts
 

Love it

It’s a professional finance service, they are helping me a lot, flexible repayment with the fair interest and fee if the balance too low , I recommend Zip Pay n Zip Money for everyone, love it, love it , love it
Mel and Dave
Mel and DaveSouth-Eastern Region, NSW2 posts
 

Didn't receive my zip card via email

I sent an email with my problem, and it was fixed within 2 days, pretty happy thanks.
Transparency
Customer Service
Rates and Fees
Application Process

Questions & Answers

Cheryl S.
Cheryl S.

Can you use Zip to pay for expired rego in qld?

Zip Pay
Zip Pay   DM   

Hi Cheryl, Thank you for reaching out!

Unfortunately, we are unable to accept bills that are either overdue or due to be paid within 3 business days.

We apologise for the inconvenience this may have caused.

Thanks,

Zach

Eddy B.
Eddy B.

how can i pay car rego with zippay in south australia?..it only gives me the option to pay bpay bills

Zip Pay
Zip Pay   DM   
Roel B.
Roel B.

Why I am I unable to contact anybody at ZIP by phone? Your chat bot is next to useless…

Stuart Blunt
Stuart Blunt  

I found it to be ok. I suppose that the reason for no phone contact is for security reasons

Roel B.
Roel B.  

Stuart, please, enlighten me…. How do you get in touch with them…. I REALLY need to talk to someone there…

Zip Pay
Zip Pay   DM   
See all Zip Pay questions

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