Veronika 17 posts
Value for Money
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Customer Service
Incompetent calculations ,lengthy claims – AIA calculated incorrectly my IP pre disability income from 2016, have paid me wrong smaller amounts. It has been more that 3 months since they have all medical/ financials but still keep delaying it every week. Very frustrating!
- Claim Made: Yes
- Claim Date: August 2023
- Claim Approved: Yes
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Hi Veronika, We're sorry to hear about your experience. Please send us a private message with your full name, DOB, policy & claim number so we can further investigate this and get in touch.
Kind regards, AIA Australia