TCL Electronics Appliances
Don't buy this. I got rid of my old machine as it was making a shocking noise during spin. This machine makes the same noise, but not all the time.… Read more
Goes off balance very easily and doesn't stop itself. It has been across my laundry floor, dancing. Sometimes you can have the water level on the highest, at 8, depends on what mood the machine is in, sometimes 7 is the highest level. It's slow, it's noisy and is generally a piece of garbage. I have TCL tvs, no problem with them at all.
Cool Product – Purchased the TCL 3.5kW Portable Air Conditioner TAC-12CPB-MZ for my WFH bedroom now office. I have to say I am impressed, easily portable and simple… Read more
to setup with the Single Hose Exhaust System. Yes it a noisy but you get used to it & cools down my make shift office quickly 25 sq meters with ease set at comfortable 26 degrees.
It comes with a window adapter to hold the hose in place. it will vary on the type of window you have. I have a big sliding window so I had to be creative :)
Overall, worth every cent & value for your buck. I had this for 2.5 months & no issues.
Great reliable fridge – This fridge is great, I can’t fault it. I’ve had larger fridges that don’t fit as much food, it’s not at all bulky and easy to move around. The… Read more
humidity controlled crisper keeps fruit and vegetables cold and fresh, and the freezer also does a great job with the ‘frost free’ function. I haven’t experienced any build up of ice, which is hard to find!
The adjustable shelves in the door allow for plenty of space for bulky or tall items, and the shelves inside are deeper than I expected.
I would definitely recommend this product/buy again.
Warranty refused over minor issue – I purchased a TCL refrigerator just 8 months ago from Retravision Cannington, which came with a 3-year warranty, and I'm extremely disappointed with… Read more
both the product and the customer service. Recently, the refrigerator started malfunctioning, so I reached out to TCL for support, hoping the issue would be covered under their manufacturer's warranty. However, after a technical assessment, I was informed that the problem was caused by insects (foreign bodies) entering the unit. TCL refused to cover the repair under the warranty, stating that it is the user's responsibility to prevent exposure to insects, dust, and other environmental factors.
When I requested to speak with a manager, I was repeatedly told that the manager was busy. It took multiple calls and a lot of persistence before TCL finally arranged a call with the manager. Unfortunately, when I did get in touch, the manager was completely unwilling to discuss the issue, simply repeating that the problem was due to insects and that TCL would not be responsible.
To make matters worse, TCL's response was clearly a generic template(i have evidence)—they even referenced a television instead of a refrigerator in their email! This shows a lack of attention to detail and care for their customers.
It's frustrating that TCL places the blame on customers for issues that should be covered by their 3-year warranty. I strongly advise anyone considering a TCL product to think twice. Spend a little more on a reliable brand that stands behind its products and offers better customer service. Save yourself the headache—TCL is not worth the risk.
- I have attached proof of purchase also in this review