Best ANZ Frequent Flyer & Travel Credit Cards

I recently changed my credit card from an ANZ Frequent Flyer Black (FFB) to an ANZ First Credit Card as I couldn’t stomach the annual fee on the FFB… Read more

card any longer. At the point in time when I activated my new ANZ First Card, which de-activated the FFB card (since it was a change of card request), a fraudulent transaction was posted against the FFB card number. ANZ claims that this transaction was performed by someone cloning my old card (even though my card never left my possession and the transaction was posted in a different state). Seems very coincidental that this transaction happened at exactly the moment in time when I activated my new card, which de-activated my old card from Apple Pay/Apple Wallet. And there had been no other fraudulent transactions against this card up to this point in time. My suspicion is that there is an issue in the banking system whereby when a card is deactivated via activating a replacement card type, the deactivated card gets crossed with another cardholders card resulting in a transaction that is in the process of being posted, getting processed against the wrong cardholders card. So please beware when changing credit card types with ANZ Bank and check your account activity if you do to look out for erroneous transactions against your account. Note also that ANZ fraud protection is useless. I posted a POS transaction in my home location less than hour prior to the erroneous transaction being posted and the erroneous transaction was also POS in another state that is over 4 hours away by plane. So why wasn’t this picked up by ANZ as fraud and stopped?

Despite having a well established, long-term farming business with multi-million dollar turnover, apparently we don't qualify for a business credit… Read more

card. I'm not sure what businesses the ANZ criteria are designed to suit, but they clearly have no discretion to apply common sense and farming doesn't tick their box! I invested a considerable amount of time assembling the tomes of documentation required for the application. The portal for uploading documentation was glitchy. All in all it has been a lot of frustration without the desired outcome.