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ANZ Frequent Flyer Black

ANZ Frequent Flyer Black

2.1 from 20 reviews · View Statistics
See the Best Frequent Flyer & Travel Credit Cards in 2022 as rated by Australians on ProductReview.com.au.
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Pros

130,000 Bonus Qantas Points & $255 back on offer
Earn 1 Qantas Point per $1 spent on eligible purchases up to $7,500 per statement period
Complimentary Travel and Shopping Insurances
Two complimentary Qantas Club Lounge invitations every year

Cons

$425 Annual Fee
Points Earn Rate drops to 0.5 Qantas Points per $1 spent after the first $7,500 per statement period
3% Foreign Transaction Fee
Minimum Credit Limit of $15,000 may be too high for you

Details

CategoryFrequent Flyer & Travel Credit Cards and Rewards Credit Cards
Card TypeVisa
BenefitsCashback Offer, Complimentary Travel Insurance and Sign-Up Bonus Points Offer
Minimum Credit Limit $15,000.00
Minimum Income $75,000.00
Additional Cardholders 9
Additional Cardholder Fee $65.00 p.a.
Rewards ProgramQantas Frequent Flyer
Points Earn Rate 1 points per $1
Points Conditions
  • 1 Qantas Point per $1 spent on eligible purchases up to and including $7,500 per statement period

  • 0.5 Qantas Points per $1 spent on eligible purchases above $7,500 per statement period

  • 1 additional point per $1 spent on selected Qantas products and services in Australia

There is no cap on earn rate.

Contactless PaymentsApple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate20.24% p.a.
Annual Fee$425.00 p.a.
Foreign Transaction Fee 3%
Interest Free Period 55 days
Cash Advance Rate21.49% p.a.
Introductory Offers
Sign-Up Bonus

Receive 130,000 bonus Qantas Points and $255 back when you spend $3,000 on eligible purchases in the first 3 months of approval.

Visit official website

Reviews

  • Transparency
    2.4 (15)
  • Customer Service
    2.3 (16)
  • Rates and Fees
    2.2 (16)
  • Rewards
    3.2 (17)
  • Online Experience
    2.2 (16)
  • Application Process
    2.4 (14)
Previous
Next
Fahad A
Fahad ASydney, NSW
  • 6 reviews
  • 5 likes

Shocking application process and call centre support team

published

Ive been going through the credit card application process and it has been extremely frustrating. Every team member that calls gives me a different response, and I have been dinged twice on my credit report now. Im still awaiting a promised call from 3 days ago. DO NOT RECOMMEND. The off shore call centre is USELESS.

  • Transparency
  • Customer Service
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Shani
ShaniGreater Melbourne (Inner), VIC

Archaic customer experience, prepare to go back 10 years

published
  • Transparency
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MiniVan N.
MiniVan N.Greater Melbourne (Inner), VIC

The worst credit card and customer service I’ve ever seen

published

I started using both Amex and ANZ credit cards at the exact same time. Amex credited my Qantas frequent flyer points right on time while ANZ customer service will keep you on the phone for hours ping-Ponging from one department to another, only to tell you that you are not qualified for points (you are) and that you need to wait until the next statement (you don’t). Take your business elsewhere!

  • Transparency
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Timothy C.
Timothy C.
  • 2 reviews
  • 2 likes

Bonus points are the only good thing about this card

published
  • Transparency
  • Customer Service
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Frequent Flyer & Travel Credit Cards

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Reg
RegMetropolitan Adelaide, SA

Inappropriate, ANZ process applications from an Indian call centre

published

Over 4hrs to complete application, not the 5mins indicated on the ANZ website. Calls received from ANZs overseas call centre, back and forth supplying them financial information. We are always being told not to supply financial information to unknown or overseas callers. Poor effort ANZ

  • Transparency
  • Customer Service
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Ant
AntGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like
  • Verified

Application Process long and painful

published

Overseas call centre. Application process quite painful with numerous back and forth phone calls asking for more information. I feel sorry for the poor call centre employees. It’s a clunky process and they need people to fit in the small boxes ANZ have created. Variable income due bonus or shift work? Have a rental property or other credit card? Changed jobs in the last 3 months? You’re in for a tough time! I found it easier to get a mortgage than get this ANZ credit card.

  • Incentivised Review No
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Michael
MichaelSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Ridiculously difficult application process even if you are wealthy

published

First off be prepared that you will be dealing with an overseas call centre with broken phone lines who will attempt to process your application. You can not talk to anyone in Australia, they will take your number and the overseas call centre will ring you back. Even if you are rich like me they will ask for a continual stream of financials and documents and will want to ring your accountant. The whole process took me 3-4 hours of work. NAB who I previously applied do everything in Australia and the process is very simple and less than 1 hr work from application to approval. Makes me wonder why anyone would want an ANZ card other than the Frequent Flyer points on offer. Be prepared for a painfull process.

  • Transparency
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mcoates
mcoatesAU
  • 15 reviews
  • 14 likes

Clarification on two complimentary lounge passes per year

published
  • Transparency
  • Customer Service
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Inge
IngeSydney, NSW
  • 4 reviews
  • 4 likes

Credit card application rejected without valid reason

published

Held an ANZ credit card a year ago and I always paid my card on time each month. Now wants to reapply but was rejected without valid reason. What a joke. My salary is much better now and I was planning to spend 10K a month but now will bring my business somewhere else. Thanks for nothing

  • Transparency
  • Customer Service
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Frequent Flyer & Travel Credit Cards

Find out how ANZ Frequent Flyer Black compares to other Frequent Flyer & Travel Credit Cards

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Don Rocinante
Don RocinanteSydney, NSW
  • 3 reviews
  • 3 likes

Spectacularly bureaucratic process

published
  • Transparency
  • Customer Service
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Lampooned in another country with no support

published
  • Customer Service
  • Rates and Fees
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Valkyrie
ValkyrieSydney, NSW
  • 4 reviews
  • 3 likes
  • Verified

One of the 3 best Visa top level card

published
  • Transparency
  • Customer Service
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The reviewer stated that an incentive was offered for this review

Frequent Flyer & Travel Credit Cards

Find out how ANZ Frequent Flyer Black compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Baha F.
Baha F.Sydney, NSW
  • 18 reviews
  • 2 likes

Good!

published

Good card with rate. The bonus points on offer are good for flight tickets and some times very good deals for new members, also easy to claim for frauds but it's too expensive to maintain the card!

  • Main Point of ContactOnline
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The reviewer stated that an incentive was offered for this review

Welt
WeltSydney, NSW
  • 4 reviews
  • 1 like

Great card. Good earn rate

published

Great card. Good earn rate. The bonus points on offer will help. Eligible purchases for points is broader than other providers such as citi. Personal concierge is also very helpful.

  • Transparency
  • Customer Service
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TidyR
TidyRSydney, NSW
  • 3 reviews
  • Verified

Almost not worth the hassle

published

The application process in our case was a hassle and their customer service team wasn’t on par as other cards I hold.

I find having to call the bank to release the Qantas Lounge invitations a bit sneaky, the only benefit with this is if they have a year of expiry from when you ask for them, which I’m yet to test. I can imagine a lot of people forgetting to use their invitations with the extra step to land them in their QFF account.

In all, it’s good for bonus points but not worth keeping long term when you compare the other cards on the market.

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Questions & Answers

Peter H.
Peter H.asked

Will be going on BreakFree package with ANZ with this credit card. With an additional account holder what will be the total additional costs I will incur on top of the BreakFree $395 fee

No answers

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