1 photo
ANZ Frequent Flyer Platinum

ANZ Frequent Flyer Platinum

2.7 from 18 reviews · View Statistics
See the Best Frequent Flyer & Travel Credit Cards in 2022 as rated by Australians on ProductReview.com.au.
Brand Manager for ANZ? Register now and take advantage of ProductReview's Brand Management Platform!

Pros

75,000 bonus Qantas Points and $150 back when you spend $2,500 in the first 3 months
0.75 points per $1 for the first $3,000 each statement period
Travel insurance and shopping insurance available

Cons

Points earn rate reduced to 0.5 after $3,000 per statement period
$295 annual fee, plus $65 for additional cardholders

Details

CategoryFrequent Flyer & Travel Credit Cards
Card TypeVisa
BenefitsCashback Offer, Complimentary Travel Insurance and Sign-Up Bonus Points Offer
Minimum Credit Limit $6,000.00
Minimum Income $35,000.00
Additional Cardholders 9
Additional Cardholder Fee $65.00 p.a.
Rewards ProgramQantas Frequent Flyer
Points Earn Rate 0.75 points per $1
Points Conditions
  • 0.75 Points per $1 spent on eligible purchases up to and including $3,000 per statement period

  • 0.5 Points per $1 spent on eligible purchases above $3,000 per statement period

Contactless PaymentsApple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate19.99% p.a.
Annual Fee$295.00 p.a.
Interest Free Period 55 days
Cash Advance Rate21.49% p.a.
Introductory Offers
Sign-Up Bonus

Receive 75,000 bonus Qantas Points and $150 back when you spend $2,500 in the first 3 months.

Reduced First Year Annual Fee $0.00
Release date
Visit official website

Reviews

  • Transparency
    3.1 (10)
  • Customer Service
    3.1 (10)
  • Rates and Fees
    2.3 (10)
  • Rewards
    3.2 (9)
  • Online Experience
    3.1 (10)
  • Application Process
    3.1 (9)
Previous
Next
Trent
Trent
  • 11 reviews
  • 8 likes

Terrible application process and awful customer service.

published

No, this review is regarding credit application processes at the ANZ, which are terrible.

I had an awful experience applying for this card. Three hours on the phone. Indian call centre with people who don't seem to be competent. Emailed over 40 pay slips and over 6 months of statements and more information was needed, despite earning $150k plus per year with minimal history. Really, a waste of time and credit vetting over the top! Withdrew application as service was awful. Definately would not recommend!!

  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
Michael
MichaelSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Inappropriate, an overseas call centre processes your your application

published

It is unacceptable that ANZ uses an overseas call centre process your application. They ring and ask for your financial details. My offer was almost refused because the person on the other end could not interpret the statement I sent indicating my previous credit card with another bank had been closed. The process will take in excess of 4hrs of your time not the 5mins indicated. Also most of the time the line will cut out or you will not be able to hear the person on the other end. Very disappointing ANZ, your level of service has dropped over the last few years.

  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
hotcamel
hotcamelCanberra 2600, ACT

Decreasing rewards, difficulties closing account

published
  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
Evonne
EvonneSydney, NSW
  • 7 reviews
  • 3 likes
  • Verified

This is my main credit card.

published

To be honest I only use this card because it does not charge me annual fees with my home loan package. And because this is a QFF card, I become SO passionate spending money with this card so I can collect Qantas points (which I rarely redeem unfortunately). Not to mention it charges you 55 dollars rewards program fee annually even if my annual card fee is waived. So in general, this is not a cheap card. I would have better credit card choices than this one.

  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
Frequent Flyer & Travel Credit Cards

Find out how ANZ Frequent Flyer Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Sculls
ScullsGreater Melbourne (Metropolitan), VIC
  • 12 reviews
  • 1 like

Easy set up and good rewards points

published

Have always found ANZ cards to be easy to set up and customer service has always been outstanding. Keep checking to see when they have rewards points on offer for setting up your card - always a nice bonus when you get a card. Qantas is my main airline for flights and I find the points are transferred quickly and there are reports on what points have gone across. Easy FF card.

  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
Patty
PattyMetropolitan Adelaide, SA
  • 2 reviews

ANZ Frequent Flyers Platinum

published

Works well for me because I have family interstate so the payment I make in fees is covered by the return Virgin Flight I get each year that I would have had to pay for anyway to see my children as well I also get the opportunity to use the Virgin Lounge twice a year.
Also I save fees on overseas purchases and when I travel and find it works better with this card but exchange rate is no different have had this card now for 3 years and works well for me personally if you don’t travel there are better deals.

  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
David
David
  • 3 reviews

Widely acceptable credit card

published
  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Related Articles

Previous
Super Funds Awards 2022!

A good super fund can make a substantial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2022.

Wendy Z.
Wendy Z.
super-funds-awards-2020
What you need to know about store finance credit cards

A store credit card can help if you need to make an emergency purchase but you don’t have the money. Read on to learn how store credit cards work and discover what to watch out for.

Avleen M.
Avleen M.
what-you-need-to-know-about-store-finance-credit-cards
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.
credit-card-awards-2020
Next
Yuly
Yuly
  • 7 reviews
  • 2 likes
  • Verified

OK to start with

published

They waived the first year fee and 65000 Qantas rewards point for new sign up at that time. Afterwards the annual fee can cost around $275. For spending above $3000 the point earning rate drops to 0.5 (normally 0.75).
It costs a quite a lot for overseas transactions both. Purchasing an item from stores such as BookDepository and TobyDeals Australia that are based overseas is also charged the extra overseas transaction fee.

  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
paul
paulhowrah tasmania
  • 18 reviews
  • 42 likes

Frequent Flyer rewards now very low.

published

Costs a lot extra for partners & extra to connect you & partners rewards to your FF program. Now only HALF a point for every dollar spent up to $2000 then you get NONE! Has got worse over the years since I joined ANZ over 20 years ago. Now looking for a better deal on cards. Wake up ANZ, you will lose more customers if you dont offer more. Read the fine print [for any card] before joining.

  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
Frequent Flyer & Travel Credit Cards

Find out how ANZ Frequent Flyer Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Pitpat
PitpatHobart, TAS
  • 103 reviews
  • 33 likes
  • Verified

Was Ok at start then went bad

published
  • Transparency
  • Customer Service
Similar opinion? Write a review on ProductReview.com.au!
Eva C
Eva CPerth
  • 3 reviews
  • 5 likes

Not interested

published

I recently saw that I was charged around 300.00 per year for this card. When I asked if they could do better since I was a long standing customer, they were not interested. So card cancelled and I can get the same at CBA for 50.00. And I get more points for dollars spent. So ANZ lift your game.

Similar opinion? Write a review on ProductReview.com.au!
SydneyGuy
SydneyGuySydney, NSW
  • 10 reviews
  • 23 likes

Disgusting customer service

published

My card is up for renewal fee.
I called ANZ and was put to the cancellation team!! I never asked to cancel just consider reduce or waive the renewal fee. The lady on the phone was extremely rude and was hoping i actually cancel the card!!
Disgusting customer service....hope these jobs go offshore and teach them a lesson how to "retain customers".

Similar opinion? Write a review on ProductReview.com.au!
Frequent Flyer & Travel Credit Cards

Find out how ANZ Frequent Flyer Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all

Travel Claim Took Too Long

published
Similar opinion? Write a review on ProductReview.com.au!
csw0101
csw0101Greater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 3 likes

QBE Travel insurance

published
Similar opinion? Write a review on ProductReview.com.au!
bkelly999
bkelly999
  • 11 reviews
  • 1 like

Good

published
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Fed up
Fed upasked

Does my ANZ Rewards Black international travel insurance (I bought return tickets to UK with the card last August) cover illness arising from Corona Virus while overseas or upset travel plans if they are affected by this pandemic

No answers
Kevin M.
Kevin M.asked

I have anz platinum card how do i find out what fees I am paying?

1 answer
Sculls
Sculls

Ring anz and ask. They have a duty to tell you and they will tell you when it’s due.

Robbie
Robbieasked

I have never trusted the ANZ travel insurance and always purchased a seperate policy ,This time however having spent well in excess of $250 on my card Im going to go with the card insurance ,Do I need to advise any department of my departure and return dates ,Should I have a problem what number do I call and is it toll free from the USA

3 answers
Patty
Patty

I also have not been brave enough to trust ANZ insurance either it does say you just must use card to buy ticket but I would think you would have too advise insurance.

Stanley H.
Stanley H.
Mel
Mel

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.