1 photo
ANZ Frequent Flyer Platinum

ANZ Frequent Flyer Platinum

2.8 from 17 reviews · View Statistics
See the Best Frequent Flyer & Travel Credit Cards in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for ANZ? Register now and take advantage of ProductReview's Brand Management Platform!

Pros

  • 75,000 bonus Qantas Points and $150 back when you spend $2,500 in the first 3 months

  • 0.75 points per $1 for the first $3,000 each statement period

  • Travel insurance and shopping insurance available

Cons

  • Points earn rate reduced to 0.5 after $3,000 per statement period

  • $295 annual fee, plus $65 for additional cardholders

Details

CategoryFrequent Flyer & Travel Credit Cards
Card TypeVisa
BenefitsCashback Offer, Complimentary Travel Insurance and Sign-Up Bonus Points Offer
Minimum Credit Limit $6,000
Minimum Income $35,000
Additional Cardholders 9
Additional Cardholder Fee $65 p.a.
Rewards ProgramQantas Frequent Flyer
Points Earn Rate 0.75 points per $1
Points Conditions
  • 0.75 Points per $1 spent on eligible purchases up to and including $3,000 per statement period

  • 0.5 Points per $1 spent on eligible purchases above $3,000 per statement period

Contactless PaymentsApple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate19.99% p.a.
Annual Fee$295 p.a.
Interest Free Period 55 days
Cash Advance Rate21.49% p.a.
Introductory Offers
Sign-Up Bonus

Receive 75,000 bonus Qantas Points and $150 back when you spend $2,500 in the first 3 months.

Reduced First Year Annual Fee $0
Release dateMay 2007
Visit official website

Reviews

  • Transparency
    3.3 (9)
  • Customer Service
    3.3 (9)
  • Rates and Fees
    2.2 (9)
  • Rewards
    3.1 (8)
  • Online Experience
    3.3 (9)
  • Application Process
    3.4 (8)
Previous
Next
Michael
MichaelSouth East Queensland, QLD
  • 2 reviews

Inappropriate, an overseas call centre processes your your application

published

It is unacceptable that ANZ uses an overseas call centre process your application. They ring and ask for your financial details. My offer was almost refused because the person on the other end could not interpret the statement I sent indicating my previous credit card with another bank had been closed. The process will take in excess of 4hrs of your time not the 5mins indicated. Also most of the time the line will cut out or you will not be able to hear the person on the other end. Very disappointing ANZ, your level of service has dropped over the last few years.

Transparency
Customer Service
hotcamel
hotcamelCanberra 2600, ACT

Decreasing rewards, difficulties closing account

published
Transparency
Customer Service
Evonne
EvonneSydney, NSW
  • 7 reviews
  • 3 likes
  • Verified

This is my main credit card.

published

To be honest I only use this card because it does not charge me annual fees with my home loan package. And because this is a QFF card, I become SO passionate spending money with this card so I can collect Qantas points (which I rarely redeem unfortunately). Not to mention it charges you 55 dollars rewards program fee annually even if my annual card fee is waived. So in general, this is not a cheap card. I would have better credit card choices than this one.

Transparency
Customer Service
Frequent Flyer & Travel Credit Cards

Find out how ANZ Frequent Flyer Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Sculls
ScullsGreater Melbourne (Metropolitan), VIC
  • 12 reviews
  • 1 like

Easy set up and good rewards points

published

Have always found ANZ cards to be easy to set up and customer service has always been outstanding. Keep checking to see when they have rewards points on offer for setting up your card - always a nice bonus when you get a card. Qantas is my main airline for flights and I find the points are transferred quickly and there are reports on what points have gone across. Easy FF card.

Transparency
Customer Service
Patty
PattyMetropolitan Adelaide, SA

ANZ Frequent Flyers Platinum

published

Works well for me because I have family interstate so the payment I make in fees is covered by the return Virgin Flight I get each year that I would have had to pay for anyway to see my children as well I also get the opportunity to use the Virgin Lounge twice a year.
Also I save fees on overseas purchases and when I travel and find it works better with this card but exchange rate is no different have had this card now for 3 years and works well for me personally if you don’t travel there are better deals.

Transparency
Customer Service

Related Articles

Previous

How to get in front of credit card debt with a credit card balance transfer.

Credit card balance transfers are becoming an increasingly popular way for people with growing credit card debts to manage their finances. But are they really a magic bullet? We're going to look at the ins and outs of credit balance transfers, so you can find the best way to manage credit card debt and get your finances back in the black.

Nathan S.
Nathan S.12 Nov 2019
how-to-get-in-front-of-credit-card-debt-with-a-credit-card-balance-transfer

Best Super Funds in 2020!

A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!

Wendy Z.
Wendy Z.7 Nov 2019
best-super-funds-in-2020

Best Credit Cards in 2020!

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
best-credit-cards-in-2020
Next
David
David
  • 3 reviews

Widely acceptable credit card

published
Transparency
Customer Service
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Yuly
Yuly
  • 7 reviews
  • 1 like
  • Verified

OK to start with

published

They waived the first year fee and 65000 Qantas rewards point for new sign up at that time. Afterwards the annual fee can cost around $275. For spending above $3000 the point earning rate drops to 0.5 (normally 0.75).
It costs a quite a lot for overseas transactions both. Purchasing an item from stores such as BookDepository and TobyDeals Australia that are based overseas is also charged the extra overseas transaction fee.

Transparency
Customer Service
paul
paulhowrah tasmania
  • 17 reviews
  • 33 likes

Frequent Flyer rewards now very low.

published

Costs a lot extra for partners & extra to connect you & partners rewards to your FF program. Now only HALF a point for every dollar spent up to $2000 then you get NONE! Has got worse over the years since I joined ANZ over 20 years ago. Now looking for a better deal on cards. Wake up ANZ, you will lose more customers if you dont offer more. Read the fine print [for any card] before joining.

Transparency
Customer Service
Pitpat
PitpatHobart, TAS
  • 85 reviews
  • 32 likes
  • Verified

Was Ok at start then went bad

published
Transparency
Customer Service
Frequent Flyer & Travel Credit Cards

Find out how ANZ Frequent Flyer Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Eva C
Eva CPerth
  • 3 reviews
  • 5 likes

Not interested

published

I recently saw that I was charged around 300.00 per year for this card. When I asked if they could do better since I was a long standing customer, they were not interested. So card cancelled and I can get the same at CBA for 50.00. And I get more points for dollars spent. So ANZ lift your game.

SydneyGuy
SydneyGuySydney
  • 9 reviews
  • 22 likes

Disgusting customer service

published

My card is up for renewal fee.
I called ANZ and was put to the cancellation team!! I never asked to cancel just consider reduce or waive the renewal fee. The lady on the phone was extremely rude and was hoping i actually cancel the card!!
Disgusting customer service....hope these jobs go offshore and teach them a lesson how to "retain customers".

Travel Claim Took Too Long

published
csw0101
csw0101Greater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 3 likes

QBE Travel insurance

published
bkelly999
bkelly999
  • 11 reviews
  • 1 like

Good

published
Tses
TsesCHATSWOOD

Not covered for cancelled trip

published

Booked an adventure trip overseas - 14 days. The purpose of the holiday.
Booked another two weeks around the adventure trip - flights, hotels etc

The adventure trip was cancelled so no point in all the surounding bookings. Flights to and from etc. Had to cancel everything. Got lots of refunds but a number of things are " no refund on cancellation".

ANZ Platinum Visa Insurance advised they will not cover this situation unless the adventure trip was cancelled due to mechanical failure of a vessel, bankrupcy etc.
Cheap and reads well
Clearly the fine print is not clear

Frequent Flyer & Travel Credit Cards

Find out how ANZ Frequent Flyer Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all

Questions & Answers

Fed Up
Fed Upasked

Does my ANZ Rewards Black international travel insurance (I bought return tickets to UK with the card last August) cover illness arising from Corona Virus while overseas or upset travel plans if they are affected by this pandemic

No answers
Kevin M.
Kevin M.asked

I have anz platinum card how do i find out what fees I am paying?

1 answer
Sculls
Sculls

Ring anz and ask. They have a duty to tell you and they will tell you when it’s due.

Robbie
Robbieasked

I have never trusted the ANZ travel insurance and always purchased a seperate policy ,This time however having spent well in excess of $250 on my card Im going to go with the card insurance ,Do I need to advise any department of my departure and return dates ,Should I have a problem what number do I call and is it toll free from the USA

1 answer
Patty
Patty

I also have not been brave enough to trust ANZ insurance either it does say you just must use card to buy ticket but I would think you would have too advise insurance.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.