Best Westinghouse Upright Freezers

Westinghouse freezer WFB4204 Came with dent in door. Replaced twice. Each time new door had dent. Drawers are so annoying. They don't stay on the track. Require constant pulling out and readjusting. So very annoying.

Fine but really... only 5 years? – Worked well for 4.5 years. Stopped working this week (June 2020). Westinghouse service technician (booked through Westinghouse) charged $145 to come… Read more

out and tell me that they’re only built to last that long and 90% need to be replaced once they stop working and can’t be fixed. Wish someone had told me when I booked the service, I could’ve saved $145. Also said none of them are designed to last longer so just as good to get a cheap one instead of a more expensive one.

Less than pleasant experience – Purchased to replace a 14 year old freezer this model began to produce a virtual river of ice down the inside of the freezer behind the shelves… Read more

.Problem was faulty manufacture with insulation blocking drainage system Obviously poor quality control .Forced to hire a back up while steps taken to deliver a replacement freezer A very inconvenient event so close to Christmas

WEST/HOUSE 155L VERTICAL FREEZE - DONT BUY WESTINGHOUSE 155L Vertical Freezer- NEVER AGAIN. This freezer is truly impressive… if you’re studying how… Read more

appliances fail. The “built‑in defrost system” apparently translates to “I’ll just switch myself OFF and hope nobody notices.” Inspirational STUFF.

And of course, let’s not forget the bonus feature: the freezer has ruined hundreds of dollars’ worth of food that I’ve had to throw out. But don’t worry — apparently that’s not the freezer’s fault, and definitely not Westinghouse’s fault. Just more money out of my pocket.

At this rate, if I multiply the losses by four, I’ve basically paid for this “amazing” freezer all over again. What a bargain.

Harvey Norman kindly handed me the Westinghouse customer service number — straight to a call centre in the Philippines, where spelling my three‑letter name became a full‑length feature film. After the fifth attempt, I realised I’d be narrating my entire autobiography at this pace, so I hung up after asking to speak to her supervisor. "WHY?" she asked. I replied, "I don't intend spelling my whole conversation to you."

Back to Harvey Norman I went, asking for an Australian contact. They tried, bless them, and sent a request through. Then — plot twist — another call from the Philippines. No interest in the model, no interest in the issue, no interest in anything. Just a cheerful “It’s 2 Years out of warranty, so $175 for a technician!” plus repair expense

Of course. Because nothing screams “premium over $1000 appliance” like paying extra to make it do the one job it was designed for.

Honestly, a bargain‑bin brand would’ve given me better value — at least then the failure would match the price.

Dreadful product. Dreadful customer service. Absolute RIP‑OFF.

WESTINGHOUSE is permanently off my list.

This appliance has not lasted very well at all – In July 2021 I bought the Westinghouse 86L Bar Freezer WFM0900WD. It worked fine for about 12 months or so, and I did all the right things,… Read more

defrosting every six months, and making sure the door was properly closed. Some weeks ago, I noticed that the lowest drawer did not seem as cold as the middle and top drawers, and the lowest drawer is where I store frozen vegetables and frozen chips. Over the next few weeks, the lower part of the freezer seemed to get warmer, to me it seemed about the temperature of the inside of a refrigerator. Not exactly a good temperature for a freezer. As it was due to be defrosted, I defrosted the freezer, switched it off and unplugged it, left the door ajar and removed all food to the fridge, and removed the drawers. When it was fully defrosted, I wiped it out, removed the tray that I had put at the bottom to catch the water, re-plugged it and switched it on, and replaced all the food. As a test, I left the lowest drawer empty except for a freezer pack to see if that would freeze. I checked the next morning, but that freezer pack had not frozen, and I was not terribly impressed. I also had to throw out the packets of vegetables and chips, the vegetables were rotten and the chips were mouldy. I am very disappointed with this appliance and will not be recommending it to anyone. To me, it was a waste of my money.