1800-Got-Junk?

1800-Got-Junk?

4.2

227 reviews · Statistics

PositivevsNegative
80% · 18243 · 19%
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Customer Service
4.3 (125)
Timeliness
4.4 (125)
Job Satisfaction
4.2 (117)
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Reviews

227 reviews
Mollinda Walker
Mollinda WalkerNSWSydney, NSW2 posts
 

Fantastic & Reliable

Peter and his partner provide an outstanding service! They were very professional and got the job done fast.
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Dominic G.
Dominic G.VICGreater Melbourne (Inner), VIC
 

Worst moving service ever (1800GOTJUNK)

After asking for a list of items during booking, it comes through that their terms provide for an on-site quote. On the phone, it was stated that the price would be under $300, but the final quote was close to $600.
Could have saved the hassle of asking to specify the items in the quote if they were going to overprice it anyway. $600 for 6 items to be removed, albeit some being large. This is an absolute rip off, especially if you have a few items for the dump, and your not moving a house worth.
Sandy Kaye
Sandy Kaye
 

Sooo helpful, friendly and efficient!

We had tons of junk to get rid of. Harry and Bailey were just awesome at getting the job done without any fuss. Harry was in constant contact giving me updates and letting me know when it was all complete. Would highly recommend!
Bono's new parent
Bono's new parentNSWSydney, NSW2 posts
 

Excellent customer service

Wonderful, 'can do' attitude from the first 1800 Got Junk person, Kyle in Customer Service, Alberta, Canada through to the two wonderful, friendly and professional people, Gem and Jannis who collected our rubbish. We have used 1800 Got Junk before and will use them again. I highly recommend this company.
Tom
TomWestern Australia
 

Disposal of large awkward old furniture

Fast efficient service by Leah and Elias - with reasonable estimate provided up front. Required more work than anticipated to dismantle and fit items on the truck, but they refused to take any extra payment when offered. Very happy with service - will use them again.
Robyn
Robyn
 

Overpriced and Unreliable

I booked 1-800-Junk-Removal for 12noon ,17th Jan 2024 and they rang to say I had been bumped to a later time that day. That was OK,things happen.
When they still didn't show up at the later time, I had to ring THEM to find out they were not coming that day at all. It would be courteous for them tell their customer.
That was a waste of my time all day waiting!
I rebooked for 8am on 18Jan! They turned up at 8.30am and quoted me over $500 to remove furniture to the dump!
Really irritated by now, so just booked with Airtasker, $200.00 quote and they turned up promptly, no hassle.
Don't bother with 1-800-Got-Junk.
Overpriced and unreliable.
Ally
AllyWAPerth, WA3 posts
  Verified
Customer Service
Timeliness
Kris B.
Kris B.NSWSydney Surrounds, NSW
  Verified
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Robert H.
Robert H.
 

Excellent and Professional Service

Andrew and Adam managed an office removal job professionally and with a great deal of care as the office had just been painted. Excellent service and was highly impressed.
ann
annWAPerth, WA
 

a brilliant service Jason and Jack were so efficient and so helpful

On time ,good communication fast and tidy also able to negotiate a solution when another truck pulled in to deliver well done guys
Nigel B.
Nigel B.
 

Great job

What a great team. Justin, Rick and Brendan worked quickly and efficiently and made the job a dream. Totally recommend these guys. Job well done. Thanks guys.
Melanie
Melanie
 

Brilliant

I had Josh and Frank today, thorough, fast, helpful, friendly
Alicia McAllister
Alicia McAllisterQLDSouth East Queensland, QLD
 

Great service!

Tom was super friendly and professional, will definitely be recommending Got Junk to my friends.
Adele V.
Adele V.SAMetropolitan Adelaide, SA
 

Good and friendly service

The service was great. I can recommend 1800 Got Junk and will be making use of the services again. Matthew was professional and friendly and the process was very stress-free and convenient.
Corinne
CorinneVICGreater Melbourne (Inner), VIC
 

Great service

Fast efficient service. Was called in the morning and given a time frame and price guide. Called by Rueben when they were on their way. Rueben and Alistair arrived and were great, friendly service. Definitely use the service again. Thanks

Questions & Answers

Joe Blow
Joe Blow

What amazes me about the positive reviews is that 1800-got-junk has 5,000 pairs of employees as nearly everyone names a different pair of people who come to do the job. They even do it in the U.S. for the 1-800-got-junk U.S. division. It's like it's mandatory for the person writing a positive review to name the two guys that came. Either that or those reviews shock, horror could be fake?

Evan Chooly Getit
Evan Chooly Getit  
Kristy
Kristy

Hello, I have a dishwasher needing to be removed in Eltham. How much would this be?

Sarah Smith
Sarah Smith

I have a queen size mattress and an old rusty barbecue and some old dining chairs that need to be disposed of. I’m in Narangba and just after a quote pls

Josh wineti
Josh wineti  

You would have to call 1800841913, they should be open tomorrow I think, hope that helps

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