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1800-Got-Junk?

1800-Got-Junk?

4.6 from 113 reviews · View Statistics

Reviews

  • Customer Service
    4.7 (30)
  • Timeliness
    4.8 (30)
  • Job Satisfaction
    4.7 (25)
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Marguerite

MargueriteGreater Melbourne (Inner), VIC

Gold star

published

Kerr, Paul and Boone from Melbourne were very professional. These gentleman arrived on time, were polite and very friendly. They did an exceptional job clearing out our backyard and I would highly recommend these guys and most certainly will be more then happy to have them back in future 10/10 :)

Customer Service
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Incentivised ReviewNo
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Unrealistic pricing

published

Pricing was roughly estimated for removal of a single small double bed mattress and blinds at around $90 (which felt pricy) on arrival the quote went up to $120 to remove this small mattress and three small old blinds. I was then informed the minimum they usually charge is $175, to which I politely turned down the offer and asked them to leave.
Cheaper to use my local councils hard rubbish collection service.

Customer Service
Timeliness
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Incentivised ReviewNo
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Excellent service

published

Excellent and efficient. Came on time, and was done within 10 minutes. Michael (the driver) was very helpful and offered a reasonable price for the job. He answered all of our questions and was swift at completing the job with satisfaction.

Customer Service
Timeliness
Job Satisfaction

The reviewer stated that an incentive was offered for this review

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Brilliant job done

published

This company was amazing, the lady I spoke to and organised a pick up was very helpful and I was in a tight spot to get rid of a bed and bed head, the follow up calls were appreciated, and when Michael and Nathan turned up, they were so professional, quick, cheerful, efficient and the best! I will be contacting the company in future to donate a bookcase in December, but I can't rate the company highly enough, from start to finish, was brilliant dealing with them
No hesitating in recommending them at all!

Customer Service
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Job Satisfaction
Incentivised ReviewNo
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Debbie and John Wilson

Debbie and John WilsonGreater Melbourne (Metropolitan), VIC

Really convenient and made life easier

published

The staff Mat and Joe where informative, very professional and friendly. They treated our property with respect and care, very efficient they had it all done in no time at all. Thank you so much. I would highly recommend to others.

Customer Service
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Incentivised ReviewNo
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Josh wineti

Josh wineti

  • 11 reviews
  • 1 like

Great job

published

Did a great job. We used 3 or 4 truck loads. The guys were very helpful. Great prices, took a lot of pressure off us. Very friendly and even suggested to my friend to use them, he was happy with job they did as well. What really impressed was they recycled a lot of things where they could.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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Penny T-Y

Penny T-YGarran 2605, ACT

  • 3 reviews
  • 1 like

Life Savers

published

After a medical emergency and COVID restrictions, I had to move out of a flat from interstate. The team at 1800 Junk were efficient, responsive and empathetic. I cannot recommend this company enough.
Thanks to Cameron and Keith whom I dealt with; you made a hard situation easier. Your service was fabulous and prices amazing. Thanks to all!

Customer Service
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Job Satisfaction
Incentivised ReviewNo
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Romel B.

Romel B.Perth, WA

Micheal should get a raise!

published

Showed up in a timely manner! Michael was very professional. Explained everything clearly to me and even gave me some tips and advise! Will definitely recommend you guys to all my friends and relatives.

Customer Service
Timeliness

The reviewer stated that an incentive was offered for this review

Rob

RobPerth, WA

  • 2 reviews

Michael

published

Had micael come to do a job here, Great and professional service from him and the team, I highly recommend this company and will definitely use then in the future

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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Chiquita L.

Chiquita L.South East Queensland, QLD

Callan & Tony

published

Wow, amazing service, showed on time to the second, affordable prices and so fast. What a great start to my Saturday I would recommend these lads to anyone. They even cleaned my garage after and offered to move heavy objects for me. Thank you so much 5 star service plus more.

Customer Service
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Job Satisfaction
Incentivised ReviewNo
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Tammy

TammyPerth, WA

  • 2 reviews

Marco from 1800 Junk removal was fantastic

published

Marco was great he let me know the morning of his estimated arrival and then message me 10 minutes before his arrival he took apart my bed frame and got rid of all my junk very quickly. Really professional and friendly. Would recommend and definitely use him again.

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Incentivised ReviewNo
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Billy was a great help awesome service

published

Billy was the member that came and removed our rubbish he was a great help and super friendly made it a awesome experience,, there was no dramas with this bloke real nice.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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Louis

LouisPerth, WA

Easy and efficient

published

Michael was awesome. Got a call prior notifying me when to expect him to arrive. He was able to easily get my fridge out in a timely manner (and even got it down a flight of stairs!)

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Perfect! Easy and Efficient!

published

Dave was excellent. On time and moved all items in an efficient and professional manner. Will definitely use this service again in the future. Highly recommended to all who need bulky items removed.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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Philip J.

Philip J.South East Queensland, QLD

Great Service

published

The 2 men (Luke & Woody) couldn't to enough to help. They arrived at the agreed time were efficient and thorough with their task and it was a pleasure to deal with them. I will have no problems in recommending the company in future to friends & family.

Customer Service
Timeliness
Incentivised ReviewNo
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jess

jessSouth East Queensland, QLD

Awesome Service

published

Thank you to Harry & Jarred for removing everything around the yard. They were professional and courteous and have done an awesome job. Communication before and during the clean up was great too.

Customer Service
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Incentivised ReviewNo
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Clarissa J.

Clarissa J.South East Queensland, QLD

Perfectly convenient

published

Big thanks to Harry and Jared for their positive professional attitude. Removed all my old furniture quickly and easily making life easy for me. Thanks again guys, would gladly use this service again.

Customer Service
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Job Satisfaction
Incentivised ReviewNo
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Angela

AngelaSouth East Queensland, QLD

  • Verified customer

Super fast turn around

published

Booked yesterday morning, junk gone today! Super quick response. Thanks to Harry and Bill for a “no fuss” easy to understand quote and for delivering an over and above service with positivity and enthusiasm. Will definitely use GotJunk again, and recommend the business and these two forward.
Angela

Customer Service
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Job well done!

published

My absolute appreciation to Joe and Liam for professional approach to a "curly" job removing "my junk" in Brisbane North. They gave careful consideration together on the best approach ..with a professional outcome!! Obliging and courteous!
Thank you boys!

Customer Service
Timeliness
Job Satisfaction

The reviewer stated that an incentive was offered for this review

Very happy

Very happySouth East Queensland, QLD

The only choice you need to make

published

These guys come and get on with the job
They are polite fast clean and efficient
Their pricing is competitive and value for money
I live in Tamborine and they still came and did an excellent job and raked and tidied up after they finished

Customer Service
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Incentivised ReviewNo
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Questions & Answers

Sarah Smith

Sarah Smithasked

I have a queen size mattress and an old rusty barbecue and some old dining chairs that need to be disposed of. I’m in Narangba and just after a quote pls

1 answer
Josh wineti
Josh wineti

You would have to call 1800841913, they should be open tomorrow I think, hope that helps

Steph

Stephasked

Does anyone have an idea of what they will charge for a 2 seater sofa? I'd like to have some idea!

No answers
Bronnie

Bronnieasked

How much to remove furniture and stuff in Werribee?

1 answer
Paul
Paul

You'll need to ask the company, not the review site.

Get an answer from our members

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