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1800-Got-Junk?

1800-Got-Junk?

4.5 from 132 reviews · View Statistics
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Reviews

  • Customer Service
    4.4 (46)
  • Timeliness
    4.8 (44)
  • Job Satisfaction
    4.5 (40)
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Reviewer Photos & Videos

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Lyn
LynPerth, WA

Great service and attitude

published

We used Michael and Paris today for removal of some heavy wooden cupboards from our 2nd floor residential property. We received a confirmation call before arrival. They were both really pleasant and did an excellent job of removing items that were heavy without any scratches and damage to our home. Highly recommended!

Customer Service
Timeliness
Lisa45
Lisa45South East Queensland, QLD
  • 24 reviews
  • 10 likes
  • Verified

Made a Hard Job Look Easy

published
Customer Service
Timeliness
Meg
Meg
  • 2 reviews
  • 1 like

Professional, friendly, efficient!

published

Called, received a quote over the phone for one large item removal; pickup was arranged for the same day. The team was running late; called to let me know, and offered either an evening pick up or early next day. We chose the evening; and two friendly, professional young men arrived to take away my item...great, careful work and friendly attitudes. I would use these people again, and will recommend them to others.

Customer Service
Timeliness
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Paul K.
Paul K.Metropolitan Adelaide, SA

Excellent work Leroy!!!

published

Thanks for your help Leroy.
Saturday threw up some challenges, but you were back first thing Tuesday(Monday was a public holiday).
The house was left spotless.
Can’t thank you enough
Great stuff.
Will use you again if required!!!

Incentivised Review No
Rita
RitaGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Not happy

published

When 2 young blokes came to my house, told them what I wanted gone, they told me I had asbestos in some old flooring which I don't, the house was built 20 yrs ago. Asbestos wasn't around then, clearly they didn't want the job, the trailer might of been too much hard work. DONT ADVERTISE A JOB AND NOT DELIVER

Customer Service
Timeliness
David W
David WGreater Melbourne (Inner), VIC
  • 7 reviews
  • 11 likes

A simple two item removal requires an onsite inspection

published

Given the actual dimensions and description of what was to be removed ie: two sofas. They refused to quote, also a case of we can case the place and then move on if we don't like the job. Not very COVID safe approach at all. Wound up using 1300Rubbish a far superior service.

Customer Service
Incentivised Review No

Rubbish the most expensive charge $890

published

Overcharge plus sent me a message saying if i don't pay today they will bring back rubbish and leave back on site very bad on calling on money
Just rings and rings demand money

Customer Service
Timeliness
Shanee
ShaneeSydney Surrounds, NSW

Fantastic service!

published

The team was fantastic: friendly, professional, efficient and helpful. I had not expected same day service, but was very grateful. They called before arrival, and were on time within the window I was given. I would highly recommend them and will definitely use them again. They were also very well priced. Great job guys

Customer Service
Timeliness
Happy
HappyGreater Melbourne (Inner), VIC

Great service, informative, friendly and timely!

published

Absolutely did a professional job! Did what was best to benefit customer. Very swift, precise, and honest. Recommend them for sure if you want the job done right. Thanks Pete!

Customer Service
Timeliness
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KATE
KATEGreater Melbourne (Metropolitan), VIC

Finally got rid of all the heavy and awkward rubbish

published

Thanks to Rich and Rashid (Melbourne Bayside) who were punctual and friendly and explained the cost before starting. I'd say pricing is not super cheap, but its very convenient to have it all done the day after booking. They took annoying things that are not easy to get rid of yourself. So I'd say money well spent. I can now get in the shed again at last!

Incentivised Review No
Fee
FeeSydney, NSW

Did not want to fix damage to wall properly

published

The company sent 2 guys to come take my fridge to the tip. On the way down the stairs, they put a hole in the wall when they lost control of the fridge. Initially the guys said that their insurance will pay for the repair. Later Keith wanted to only do a cheap band-aid job, and not a proper repair. I DO NOT RECOMMEND THIS COMPANY.

Customer Service
Job Satisfaction
Incentivised Review No
Gabby
GabbySouth East Queensland, QLD
  • 2 reviews

It was so effortless.

published

Yes it costs more than filling a skip yourself but Joe and Phil were so helpful and professional that I will without doubt be booking them again. The process could not have been any easier or more stress free and now that unsightly pile of junk is gone. Thank you Joe and Phil.

Customer Service
Timeliness
Nick C
Nick C
  • 5 reviews

Quote doesn't match actual price

published

I was charged for almost a full trucks load when only half the truck was filled. Two extra chairs would have cost me even higher. Ridiculous when 5 chairs were already in the truck. Be prepared to pay through the nose of you need to get rid of things outside of using council pick ups.

Customer Service
Timeliness
Mike
MikePerth, WA
  • 2 reviews

Expensive-shop around

published

I was suspicious of this company not able to provide a quote when given the exact details of rubbish to be removed at the time of booking on the internet (i.e exact large items to be taken together with X m3 of general waste). Competitors gladly provided a quote for the job by email when given the same details.
When 1-800-got junk came around and quoted, they were over 2x the price than competitors. Guess who got the job (hint: not 1-800-got-junk)? I rang the competitor straight away and they came around within 2 hours to complete the job at the price they quoted by email. 1-800-got-junk relies on you making an instant decision to remove your rubbish at an exorbitant price. Shop around folks, there are companies with better pricing.

Incentivised Review No
Melinda
MelindaGreater Melbourne (Outer), VIC
  • 2 reviews

Reno removal

published

Pete, Simon & Jarod were professional and got the job done in record time. They communicated throughout the huge cleanup process about the cost and asking if we were happy with the results. We would highly recommend 1800 got junk.

Customer Service
Timeliness
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Read more reviews - page 2

Questions & Answers

Sarah Smith
Sarah Smithasked

I have a queen size mattress and an old rusty barbecue and some old dining chairs that need to be disposed of. I’m in Narangba and just after a quote pls

1 answer
Josh wineti
Josh wineti

You would have to call 1800841913, they should be open tomorrow I think, hope that helps

Steph
Stephasked

Does anyone have an idea of what they will charge for a 2 seater sofa? I'd like to have some idea!

No answers
Bronnie
Bronnieasked

How much to remove furniture and stuff in Werribee?

1 answer
Paul
Paul

You'll need to ask the company, not the review site.

Get an answer from our members

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