??!
1 photo
1800-Got-Junk?

1800-Got-Junk?

4.6 from 120 reviews · View Statistics

Reviews

  • Customer Service
    4.6 (36)
  • Timeliness
    4.8 (36)
  • Job Satisfaction
    4.6 (31)
Previous
Next
Nick C

Nick C

  • 5 reviews

Quote doesn't match actual price

published

I was charged for almost a full trucks load when only half the truck was filled. Two extra chairs would have cost me even higher. Ridiculous when 5 chairs were already in the truck. Be prepared to pay through the nose of you need to get rid of things outside of using council pick ups.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Mike

MikePerth, WA

  • 2 reviews

Expensive-shop around

published

I was suspicious of this company not able to provide a quote when given the exact details of rubbish to be removed at the time of booking on the internet (i.e exact large items to be taken together with X m3 of general waste). Competitors gladly provided a quote for the job by email when given the same details.
When 1-800-got junk came around and quoted, they were over 2x the price than competitors. Guess who got the job (hint: not 1-800-got-junk)? I rang the competitor straight away and they came around within 2 hours to complete the job at the price they quoted by email. 1-800-got-junk relies on you making an instant decision to remove your rubbish at an exorbitant price. Shop around folks, there are companies with better pricing.

Incentivised ReviewNo
Melinda

MelindaGreater Melbourne (Outer), VIC

  • 2 reviews

Reno removal

published

Pete, Simon & Jarod were professional and got the job done in record time. They communicated throughout the huge cleanup process about the cost and asking if we were happy with the results. We would highly recommend 1800 got junk.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Rubbish Removers

Find out how 1800-Got-Junk? compares to other Rubbish Removers

Know better, choose better.

Compare all
JanJ

JanJPerth, WA

  • 2 reviews

Totally impressed with Ron and Lincoln

published

Easiest move ever thanks to these 2 wonderful people. Working on a 40 degree day, they emptied the house of unwanted furniture, fridge, washing machine, mattress's, and junk in a short space of time. Pricing was excellent considering the amount of stuff that was taken. Highly recommend the Company, removal was organised for 24hrs after I called them, and Ron and Lincoln get a 100% rating from me.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
shezza

shezzaSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Never lifting a finger again!!

published

First time using this service and it was amazing, NEVER lifting a finger again..

Gary and Braydon came with a good attitude with Great price..couldn't ask for anything more perfect service! 10/10 from me.
Thank you

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Sandra

SandraParramatta

  • 6 reviews
  • 2 likes

Fantastic service

published

Just had Waylan and James pick up a lifetime of rubbish.They were on time and very professional.Nothing was too much trouble.They even cleaned up.
Pricing was very reasonable. I didn't need to do anything. They took care of it all.
Thanks guys,highly recommended.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Tania

TaniaPerth, WA

Ron & Jim incredible service

published

Ron and Jim were friendly, professional and efficient. They were extremely helpful and nothing was too much trouble. I highly recommend them if your looking to do a great clean out! Many thanks Tania

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Marguerite

MargueriteGreater Melbourne (Inner), VIC

Gold star

published

Kerr, Paul and Boone from Melbourne were very professional. These gentleman arrived on time, were polite and very friendly. They did an exceptional job clearing out our backyard and I would highly recommend these guys and most certainly will be more then happy to have them back in future 10/10 :)

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers

Unrealistic pricing

published

Pricing was roughly estimated for removal of a single small double bed mattress and blinds at around $90 (which felt pricy) on arrival the quote went up to $120 to remove this small mattress and three small old blinds. I was then informed the minimum they usually charge is $175, to which I politely turned down the offer and asked them to leave.
Cheaper to use my local councils hard rubbish collection service.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Rubbish Removers

Find out how 1800-Got-Junk? compares to other Rubbish Removers

Know better, choose better.

Compare all

Excellent service

published

Excellent and efficient. Came on time, and was done within 10 minutes. Michael (the driver) was very helpful and offered a reasonable price for the job. He answered all of our questions and was swift at completing the job with satisfaction.

Customer Service
Timeliness
Job Satisfaction

The reviewer stated that an incentive was offered for this review

Brilliant job done

published

This company was amazing, the lady I spoke to and organised a pick up was very helpful and I was in a tight spot to get rid of a bed and bed head, the follow up calls were appreciated, and when Michael and Nathan turned up, they were so professional, quick, cheerful, efficient and the best! I will be contacting the company in future to donate a bookcase in December, but I can't rate the company highly enough, from start to finish, was brilliant dealing with them
No hesitating in recommending them at all!

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Debbie and John Wilson

Debbie and John WilsonGreater Melbourne (Metropolitan), VIC

Really convenient and made life easier

published

The staff Mat and Joe where informative, very professional and friendly. They treated our property with respect and care, very efficient they had it all done in no time at all. Thank you so much. I would highly recommend to others.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Josh wineti

Josh wineti

  • 12 reviews
  • 1 like

Great job

published

Did a great job. We used 3 or 4 truck loads. The guys were very helpful. Great prices, took a lot of pressure off us. Very friendly and even suggested to my friend to use them, he was happy with job they did as well. What really impressed was they recycled a lot of things where they could.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Penny T-Y

Penny T-YGarran 2605, ACT

  • 3 reviews
  • 1 like

Life Savers

published

After a medical emergency and COVID restrictions, I had to move out of a flat from interstate. The team at 1800 Junk were efficient, responsive and empathetic. I cannot recommend this company enough.
Thanks to Cameron and Keith whom I dealt with; you made a hard situation easier. Your service was fabulous and prices amazing. Thanks to all!

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Romel B.

Romel B.Perth, WA

Micheal should get a raise!

published

Showed up in a timely manner! Michael was very professional. Explained everything clearly to me and even gave me some tips and advise! Will definitely recommend you guys to all my friends and relatives.

Customer Service
Timeliness

The reviewer stated that an incentive was offered for this review

Rubbish Removers

Find out how 1800-Got-Junk? compares to other Rubbish Removers

Know better, choose better.

Compare all
Rob

RobPerth, WA

  • 2 reviews

Michael

published

Had micael come to do a job here, Great and professional service from him and the team, I highly recommend this company and will definitely use then in the future

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Chiquita L.

Chiquita L.South East Queensland, QLD

Callan & Tony

published

Wow, amazing service, showed on time to the second, affordable prices and so fast. What a great start to my Saturday I would recommend these lads to anyone. They even cleaned my garage after and offered to move heavy objects for me. Thank you so much 5 star service plus more.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Tammy

TammyPerth, WA

  • 2 reviews

Marco from 1800 Junk removal was fantastic

published

Marco was great he let me know the morning of his estimated arrival and then message me 10 minutes before his arrival he took apart my bed frame and got rid of all my junk very quickly. Really professional and friendly. Would recommend and definitely use him again.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers

Billy was a great help awesome service

published

Billy was the member that came and removed our rubbish he was a great help and super friendly made it a awesome experience,, there was no dramas with this bloke real nice.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Louis

LouisPerth, WA

Easy and efficient

published

Michael was awesome. Got a call prior notifying me when to expect him to arrive. He was able to easily get my fridge out in a timely manner (and even got it down a flight of stairs!)

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
Page 1 of 6

Questions & Answers

Sarah Smith

Sarah Smithasked

I have a queen size mattress and an old rusty barbecue and some old dining chairs that need to be disposed of. I’m in Narangba and just after a quote pls

1 answer
Josh wineti
Josh wineti

You would have to call 1800841913, they should be open tomorrow I think, hope that helps

Steph

Stephasked

Does anyone have an idea of what they will charge for a 2 seater sofa? I'd like to have some idea!

No answers
Bronnie

Bronnieasked

How much to remove furniture and stuff in Werribee?

1 answer
Paul
Paul

You'll need to ask the company, not the review site.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.