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Goodbye Junk

Goodbye Junk

4.9 from 145 reviews · View Statistics

Reviews

4.9

145 reviews
3
(0)
2
(0)
1
(0)
  • Customer Service
    5.0 (139)
  • Timeliness
    4.9 (139)
  • Job Satisfaction
    5.0 (137)
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Impressive “clean-up team”.

published

Great organisation by “Goodbye Junk”. Prompt and timely and agreeable to assist in meeting our time requirements. Very efficient with the actual cleanup. Nothing was too much trouble for the two men. The garage was swept and everything was neat and tidy.

Customer Service
Timeliness
Job Satisfaction

The reviewer stated that an incentive was offered for this review

Wish I Booked Sooner!

published

From my first phone call it was easy and very professional. I was booked in straight away for my quote. Quote Day arrived and Tomas arrived earlier then expected which worked out perfectly for me. He quoted me in under 10mins and when I asked when I could book in for removal, I was advised they could start immediately. Tomas and Joe got to work and despite the mess and heavyweight of all the furniture removed, it was alI done without complaint. There was also dirt and mess under all the furniture and junk which Tomas swept and cleaned up then removed it out of my house before leaving. Extremely Grateful for Tomas and Joe for their hard work, especially in the heat.
The reviews for this company Don't Lie!!

Customer Service
Timeliness
Job Satisfaction

The reviewer stated that an incentive was offered for this review

  • Verified customer

Thankyou

published

Quick and efficient work
Arrived in the time that was given
All round great work
Left the yard tidy and were very professional and friendly.
Thankyou for all the effort and hard work guys

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Kellie,
Thank you for your kind review, we truly value your feedback and will certainly pass this message onto our boys.
Kind regards,
Matt - Goodbye Junk

The reviewer stated that an incentive was offered for this review

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Matt

Matt

  • 2 reviews
  • Verified customer

Good Follow-Up

published

It took some time to schedule a day (e.g. excavator booked out). Appreciated the follow-up visit to the site to remove final few items that were not initially cleared out.

Customer Service
Timeliness
Job Satisfaction

The reviewer stated that an incentive was offered for this review

Ian Y.

Ian Y.Sydney, NSW

Like Magic! Gone!

published

End to end this was a seamless experience, this business lives and breathes customer service!

We appreciated you keeping us up to date via phone and sms.

Highly recommended! Do not hesitate to contact the team if you want rubbish removal done right!

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

The reviewer stated that an incentive was offered for this review

Emily

EmilySydney, NSW

Excellent service!

published

Thank you for collecting all of our items, professional and friendly service from Tomas on the collection day and Matt organising everything over the phone
Would recommend the Good Bye Junk team, and would use the service again.

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Emily,
Thank you for your review, we truly appreciate all your positive feedback about our business, we will pass this message onto who our boys who will be happy!
kind regards,
Goodbye Junk

The reviewer stated that an incentive was offered for this review

Meredith D.

Meredith D.Sydney, NSW

Fast, easy, friendly

published

Tomas was very pleasant and the job was done without fuss and very quickly, with consultation the whole time to make sure nothing was missed or accidentally thrown away. Will use again.

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

The reviewer stated that an incentive was offered for this review

John Kelly

John Kelly Sydney, NSW

What a great team effort

published

Matt at Goodbye Junk impressed me by accommodating my very short notice request to remove and dispose of my old sofa.
George and Louis arrived on time and were very courteous and efficient in cutting the sofa in half so it could be removed from my apartment.Before they left George swept-up the sawdust. What a great team.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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2 comments
Goodbye Junk
Charlie K.Goodbye Junk
John Kelly
John Kelly

Please do pass my message on to the boys.
Regards John

Hassle free clean up

published

Firstly George called and confirmed they would be on the job at 10am Arrived right on time. Quoted the job. Fair price.Nothing was to much trouble. Very friendly and cleaned up after job finished Would gladly recommend them anytime

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Virgo,
Thank you for your kind review, we truly appreciate your feedback and will certainly pass this message onto the boys.
Kind regards,
GoodbyeJunk

The reviewer stated that an incentive was offered for this review

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Robyn

RobynSydney Surrounds, NSW

  • 2 reviews

Fantastic service

published

The team were very thorough and worked extremely hard to clear our rural property of 20 years worth of collecting a multitude of items that we no longer need. We could never have cleared the property without them!

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Robyn,
Thanks for sharing your story with us, we are glad to hear you guys were happy with our team and business.
Kind regards,
Goodbye Junk

The reviewer stated that an incentive was offered for this review

Sharyn

SharynSydney, NSW

Quick and easy

published

Goodbye Junk was a godsend! Moving house for the first time in 30 years, we had accumulated a lot of unwanted furniture and junk. The boys arrived on time and took it all away. The process was quick, easy and highly recommended.

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Sharyn,
Thank you for picking Goodbyejunk as your rubbish removal services, we are glad to hear everything ran so smoothly for you and will certainly pass this message onto our team.
Kind regards,
Goodbye Junk

The reviewer stated that an incentive was offered for this review

Neil

NeilSydney, NSW

Great company

published

The Goodbye Junk team were on time and very professional. They assessed what needed to be done and the price quoted was very good for the amount of junk I needed to be taken away.

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Neil,
Thank you for sharing your overall experience with us, we are glad to hear everything ran so smoothly.
Kind regards,
Goodbye Junk

The reviewer stated that an incentive was offered for this review

Mandy B

Mandy BSydney, NSW

  • Verified customer

Quick and efficient

published

What a wonderful service! My back isnt what it used to be and the boys took away the rubbish we had accumulated within 15 minutes, left everything nice a clean. Definitely pass on this number to family and friends.

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Mandy,
Thank you for sharing your experience with us, we are so glad to hear everything ran so smoothly for you and will be sure to make all of our customers have a similar experience.
Kind regards,
Goodbye Junk

The reviewer stated that an incentive was offered for this review

Daniela krstevska

Daniela krstevskaIllawarra, NSW

So perfect

published

I'm so happy with the service I reiceved on time helpful very professional they great service I'll definitely use them again as Im busy renovating my house will recommend them

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Daniela,
Thank you for sharing your story with us, we are glad to hear everything ran so smoothly for you and will be sure all of our customers have a similar experience to you/
Kind regards,
Goodbye Junk

The reviewer stated that an incentive was offered for this review

Very efficient

published

Tomas did a great job clearing out unwanted rubbish at my place this morning, including some heavy and difficult to move objects. Also I could track where he was via link and what time to expect him. Tomas also called to let me know what time he would arrive. Would recommend

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Sandi,
Thank you for sharing your wonderful experience with us, we are glad to hear everything went to smoothly for you and will certainly pass this message onto Tomas.
Kind regards,
Goodbye Junk

The reviewer stated that an incentive was offered for this review

Rubbish Removalists

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Five star! Brilliant service!!! Thank you!!!

published

Thank you, same day service, excellent quote, fantastic work by the guys very professional and courteous, and a major relief to the house and yard. Thank you again for the brilliant cleanup!

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
1 comment
Goodbye Junk
Charlie K.Goodbye Junk
Lisa

LisaSydney, NSW

Fantastic service

published

George and Louis arrived right on time gave reasonable quote and I accepted it. The tracking system was also very good. The guys were quick and efficient I will never book a skip again

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

The reviewer stated that an incentive was offered for this review

Stephen Peters

Stephen PetersSydney, NSW

Everything went smoothly

published

We were very happy with the entire process from making the booking up until the rubbish was removed. The guys were professional and very fast. I would highly recommend them

Customer Service
Timeliness
Job Satisfaction
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

The reviewer stated that an incentive was offered for this review

Excellent service

published

Great bunch of guys.?organised from start to finish. Very nice helpful collection workers! Great communication and prompt timely arrival. Recommended by a friend and would recommend them now too. Very positive experience

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Gen,
Thank you for your kind review, we value your feedback and will certainly pass this message onto our team!
Kind regards,
Goodbye Junk

Liz

LizSydney, NSW

Quick friendly & efficient

published

Great way to be able to get rid of junk & know most of it will be recycled. Once they were here They were quick friendly & efficient would use again if need to.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
See all answers
1 comment
Goodbye Junk
Charlie K.Goodbye Junk

Hi Liz,
Thank you for your kind review, we truly appreciate it !
Kind regards,
Goodbye Junk

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