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Ridly Rubbish Removal

Ridly Rubbish Removal

 Verified
Ridly Rubbish Removal
5.0

167 reviews

Positive vs Negative
98%2%
Customer Service
5.0
Timeliness
4.9
Job Satisfaction ?
4.9
167 reviews
5 Lauren  · Excellent job! Really quick and professional. Zayne was a massive help and made the experience easy
5 Chloe Pemey  · Jacob and Henry are great and I will use again
5 Samantha P.  · Jase and Zac were amazing at getting rid of my household items, really handsome too
5 Joun  · Quick callout and better price than expected. Zac and Aidan provided a great service
5 tripleSdata  · Zack and Damien were early, with great communication and helpful thanks guys.
5 Niamh  · Thank you for picking up my sofa, Zach was very professional and friendly!
Jayani W.
Jayani W.
 

Really impressed with the service! They were responsive, professional, and handled the removal of our heavy hard rubbish with ease. Took all the stress out of it. Would absolutely recommend to anyone needing a reliable hand! ⭐️ Show reply

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Shaneb
Shaneb5 posts
 

DO NOT WASTE YOUR TIME WITH THESE GUYS. Came in and quoted the job which I thought was far too expensive, but due to time limits had to agree, showed what needed to be done, was only after they left that I realized that 1/2 of what was agreed to… Read more

was not taken damaged my property and was left looking more like a junk yard with the crap they left behind. Ad says they are professional rubbish removal, not sure what it is they are professional at but rubbish removal ain’t it. No invoice given.

 Follow-up  · They damaged the floor dragging a chair out. They left about half of what they agreed to take in the quote. I did not look at what was left behind until they had gone.

Positive reviews

Jared. H
Jared. HVIC2 posts
 

Felix and Sam were absolutely sensational today, great attitudes, great communication the entire day about when to expect them and extremely professional. Would definitely recommend Ridly Rubbish Removal. Jared Show reply

Garry
Garry
 

Couldn't be happier. Zac & Jason arrived on time and removed the rubbish (including some sizeable items) quickly and efficiently with a great positive attitude. I will have no hesitation in using Ridly again and can thoroughly recommend them. Show reply

Jordy
JordyNSW15 posts
 

Mikey and Jacob came to our office today and did a fantastic job removing a number of old monitors, keyboards, and phones. They were punctual, efficient, and very professional throughout the process. Everything was handled quickly and carefully, and the space was left clean and tidy. We really appreciated their friendly attitude and seamless service and would happily recommend them to anyone needing IT asset removal Show reply

Negative reviews

Jane
JaneNSW6 posts
 

They're a proper [Content Removed] – Pay attention to the "terms and conditions" of their prices. What the "office" advises is the process is not what they deliver. And most definitely make sure you check that they have completed the job as instructed.

Ridly Rubbish Removal
Ridly Rubbish Removal    

Dear Jane, Thank you for sharing your… Read more

iglooman
igloomanNSW35 posts
 

Firsthand Experience Customer – They will remove anything including old furniture, gas bottles, chemicals which are contained in proper sealed units, old rusty fridges etc. You don't lift a thing. You just direct what is to be removed and let them do the job (not getting in their way or being picky helps). Before I get to pricing, Ridly does follow a COC in terms of recycling… Read more

and rubbish removal. Whilst it carries cost to sort and decide what is recyclable, in my experience watching how the loading of goods which were in reasonable shape, there is no care for glass or timber, so I don't believe they recycle anything in regard to furniture. It is beyond measure of care by the pickup driver, and the job is to remove, not to pack and protect.

This said, I was told the pricing included recycling. Whatever that $ figure represents is unclear as it is not on the invoice nor holds any relativity to how the goods are received at the other end. So don't believe all the nonsense you are told. You can also flat refuse to have your load removed if you think the price is not within relevant value. Don't argue with the driver, just call head office and explain the cost the driver has quoted and let them decide how to deal with the matter. You are well within your rights to tell them to leave your property as they have changed the removal quotation cost.

However, their pricing is very steep. You will pay in excess of $100aud per sq metre and there is GST slapped on top of the load. Easily pay $500aud for just a few items of furniture.

DO NOT ever rely on an over the phone quote, even sending photo's of the goods you expect to be quoted upon.

Would I use this group again? No. Why? Because they over quoted and as I was requiring the load to be taken promptly, they abused the fairness of customer care in process. I choose to explain that it is fair and reasonable to charge a higher price for immediate removal, but not to abuse the customer in a financial way which is basically robbery.

Whilst this group is courteous and tidy and look after your walls when moving stuff, it may be cheaper to just call your local council and book a couple of pickups way ahead of moving instead. And any other goods in decent condition can be moved on to Saint Vincent De Paul (Vinnies) as they will assess the quality on pickup. They won't take furniture they cannot sell.

The lesson in this is to be organised and avoid at all cost using any service which is immediate quote removal because you won't get any reasonable outcome.

Beth
BethNSW
 

Website full of lies – Their website states from $69 for a fridge removal. I have a smaller than average fridge and was just charged $140+ GST. At no point on the phone 'quote' did they say that it wouldn't be $69 - you cant advertise a service with a price that no one pays - a fridge is a fridge. What square meter would a fridge have to be for the advertised price?

Ridly Rubbish Removal
Ridly Rubbish Removal    

Dear Beth, Thank you for sharing your… Read more

Recent reviews

Tim P.
Tim P.
 

Jason and Tim arrived on time, worked quickly, and handled everything with care, making the whole process completely stress-free. Would recommend Ridley Rubbish Removal

Fal
Fal
  Verified

Mikey and Henry were just wonderful to deal with - showed up on time, friendly from the get go, offered a competitive quote and cleared out my items so quickly. Great, personable staff and so efficient with the removal process - would highly recommend! Show reply

Jordan Mathews
Jordan MathewsNSW
 

Jason and Liam were great, I had some heavy gym equipment that I needed to get rid of and had no idea where to start, the boys made it look easy! Thanks again boys! Show reply

Sascha Daisley
Sascha DaisleyNSW2 posts
 

Morgan & Mikey arrived on time and were super friendly and helpful. The booking system was easy, the process explained well - they offer to come by to offer a free quote, and if accepted, do the job on the spot. Show reply

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David
DavidNSW
 

Great service and very professional, from the initial contact to the pickup everything went super smoothly. I recently moved house so had a large amount, for me, of empty furniture and moving boxes to dispose of and am currently slightly incapacitated in a moon boot so to have this service and the stress taken out of removing this rubbish was… Read more ·  1

fantastic. On the Day both Lewis and Simone were not only super professional but also very friendly and personable and as representatives of ridly show the organisation in the best light. I would not only use these guys again but would recommend them to anyone I know looking to dispose of rubbish.

Chamith
Chamith
 

From booking to collection, Ridly Rubbish Removal were fantastic. Zayne and Jacob came on time and offered a very reasonable price for the rubbish collection. Will book again when needed. Show reply

Sam H.
Sam H.NSW
 

We have used Ridly Rubbish twice now and couldn’t be happier with the service. Zayne and Jacob came out today to collect some household rubbish (ahead of schedule) and were incredibly polite, efficient and great to work with. I would highly recommend Ridly to everyone. Show reply

Mitch
MitchNSW
 

The team are fantastic, arrived on time and worked with me to get everything out at a good price. Simone and Lewis were brilliant and I’ll definitely booking again Show reply

Rosie
RosieNSW
 

I called the Ridly Rubbish removals and spoke to a lady who was pleasant and extremely helpful . She booked me in and within the hour the boys arrived! Zayne and Liam came to pick up my rubbish and they were exceptional young men. I will recommend this company and the boys to all my family and friends! Show reply

Mark
Mark
 

Big shout out to Elliot and coworker for their fast and efficient removal of my old lounge yesterday. Super quick response and excellent price. Also, very professional. Many thanks. Will definitely use this company again. Show reply

MsM
MsMNSW2 posts
  Fair Incentive

Liam and Zayne were a.ma.zing! They were professional, friendly and efficient. I would say they were understanding and clarified things with me as far as charging went and I happily paid for their service! Thank you, guys! Show reply

Scott F.
Scott F.NSW
 

worked through quoting issues - happy in the end, they worked hard to break down items to use less space in the truck - which saved me money which they didn't really have to do Show reply

Daniela C
Daniela CNSW
 

Zayne and Leo were absolutely fantastic! They arrived on time, were super friendly, and handled everything quickly and efficiently. They made the whole rubbish removal process stress-free and left the area spotless. Couldn’t have asked for better service—highly recommend Ridly and especially these two legends! Show reply

Rubbish Removers

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Sofia
SofiaNSW
 

Leo and Jason were absolutely fantastic! They helped me today with a rubbish removal job at my place, and I couldn’t be happier with the service. They arrived on time, were super friendly, and worked quickly and efficiently to get everything cleared out with no hassle at all. They handled everything with care and were really professional… Read more ·  1

throughout. It made the whole process so much easier and stress-free. I really appreciated how polite and easy to deal with they were — great communication and a can-do attitude.

I would definitely hire them again and highly recommend them to anyone needing reliable, honest, and hard-working removalists. Thanks again, Leo and Jason!

Alice T.
Alice T.NSW
 

Sam and Henry , the legends from Ridly didn’t just remove rubbish—they removed stress, drama, and possibly a few bad life choices along the way. They were faster than a seagull on a chip, hotter than my Wi-Fi router in summer, and more incredibly understanding than my therapist when I mentioned a payment delay issue! It’s rare to find a team that’s both professional and genuinely caring—highly recommended! Cheers, lads!" Show reply

Garry
GarryNSW
 

Thank you to Henry and Jason,for the professional service you provided.I found Henry and Jason very polite and efficient and would recommend Ridly's and these guy's for your rubbish removal anytime. Show reply

Beth N.
Beth N.VIC
  Verified

A quick and friendly response to my query, explained costing and arranging a time that suited me for the next day. Sam arrived on time, quoted a fair price and quickly removed rubbish; gone in 30 minutes. Fabulous service throughout. Better value and less work than hiring a skip. Show reply

Kathryn
KathrynNSW
 

The absolute best – Henry and Lewis were exceptional removalists. They were quick and efficient, polite, respectful. friendly and very professional. To know, as Henry and Lewis proudly told me, that my so said 'rubbish' was being removed by two great people that actually cared where it was to be disposed, is a great credit to 'Ridly Removals.' I have employed their services twice now and wouldn't go elsewhere- Henry and Lewis and thanks Ridly. Show reply

MrF
MrF
 

Top service and boys (Danny and George) – Danny and George stopped off and removed an old refrigerator. Couldn’t have been more helpful. Top service and boys. Show reply

Steph
Steph6 posts
 

Highly recommend – Great service. They will come a quote first if needed. The team really helped me out. They came out last minutes, good communication. Took everything away at a very reasonable price. Will definitely use these again. Show reply

Alex Beaton
Alex Beaton
 

Brilliant – Danny and George came to remove my waste after completing a demo. They worked super efficiently and professionally. Will be asking them back in the new year for another small job. Thanks boys! Show reply

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