No Toilets? No Service. This should be a fundamental as they "service" travellers and "on the road" workers, salespeople, couriers, tradies and others etc. My Advice? Boycott them. Don't use them.
Use those who provide such a fundamental necessity.
Worst experience ever at 7Eleven Dollandella
I went to get fuel at 2:30am but when I went to pay the system went down and the girl from the store got in panic because she doesn’t know what to do. She suggested to go to 7Eleven -Heathwood to get cash out or go back next day to pay. Unbelievable!!!!! I want to get cash out from the ATM inside this store and she didn’t let me in. After few minutes she asked me to go to MAc Donald’s to see if the could help me to get cash. I spent more than 20 minutes to try to solve this issue.
Went to the Bathroom at 7 11 on 238 Pacific Highway, Lindfield. Toilet dirty full of blood, floors disgusting it has not been cleaned in Months. How are they allowed to operate like that. Franchise or not, where is the health and hygiene in that yet they are allowed to sell food. I can just imagine how that is being cleaned
Toilets closed WHY?
As a travelling sales person I find it intolerable that 7 11 stores do not let you use the toilet facilities which were once for public use. They all have staff only written on the door. These doors are opening out to the shop so do not let them tell you it is a security risk! I am going to avoid 7 11 for this reason. BTW I refuel every day and buy lunch and drinks. Caltex will appreciate my business with toilets and amenities.
Customer service non existent
I ran out of fuel, 7 eleven ran out of containers and would not help one bit. When I made a complaint, they didnt even answer. I shall never buy from 7 eleven again. Crap company.
Absolute Fail - H20 Sold As Premium 98
You would forgive a service station for pumping out more water than petrol once in a lifetime. What is not forgivable, is to fill up twice in 3 weeks, in two different states (QLD & NSW) at 7-Eleven and find out from roadside service you have a tank of water. Time to get the lawyer on speed-dial I think.
So helpful and friendly
The lady that has served me twice At Mooroolbark this week has been so helpful and friendly. Nothing is too much trouble . It’s always nice to get great service but I couldn’t help noticing how friendly and attentive she was to me and everybody else in the store.
Negligent and unwilling to take responsibility
When driving into the 7eleven store in Mona Vale, I unwittingly drove over a thick, solid piece of metal that had come loose from a temporary fix to a loose drain issue. The metal scraped the entire length of the undercarriage of my new car.
Five phone calls initiated by me and 14 days later, the insurance company Proclaim, finally got in touch. I was clear that all I needed them to do was have the car checked for damage as I was unable to see under the car. This modest request was refused and I was told to submit a claim for damage. Pretty ha...
Worst place for petrol
Be wary of people that get there petrol from 7 Eleven Parkmore. People in the vicinity are lunatics.
I was abused by another customer when I arrived for parking behind him while waiting to use a petrol pump (mind you: all other pumps were in use and whilst i did try and wait to move elsewhere another customer got it) Whilst i patiently waited for the two customers.. the man in the red mazda who was old continued to berate me the entire time as to why i was waiting behind him still. I kept quiet. After he paid he still continued to throw abuse o...
Contaminated Fuel -Croydon Hills / Ringwood North
7th Dec 2018 I purchased diesel (filled tank) at the Croydon Hills outlet and then made another purchase on the 12th Dec 2018 of diesel (filled tank) at the Ringwood North branch.
Shortly after leaving the Ringwood North branch, i get a notification on the dash that I have water in the fuel filter.
Took vehicle to local Ford dealer and was advised that the the fuel in the tank was contaminated with water.(sample supplied)
Having received a bill for $370 for repairs and a further $90 in fuel costs, I decided to lodge a claim with 7 Eleven who al...
The best customer service ever
The staff at the 7/11 on the corner of Asmore Rd and Southport Nerang Rd are the best I have ever come across. I have watched over the last 4 months of being a regular there for my coffee :) They treat each customer with the same personal touch, regardless of age, gender, colour or limitations. Every single person is made to feel that that store is open specifically for them. Well done guys, you make my day every day.
Worst customer service crnr Stud Road and Clow Street
I had voucher for discounted petrol , shop keeper named Saji refused to accept it and he made me to pay to full amount. He was very rude and arrogant. The petrol price in other bunks and pertrol stations was $135.00 cents on 31st May 2019 but only this shop price was $167.00 cents. It is a daytime robbery. I do not recomend this shop for anyone. Will complain to consumer court as well about petrol price hiking.
Rude manager, aggressive service
7/11 - 17mile Rocks
Unexpected transaction decline. Offered to return with payment. Even boss offered to pay direct over phone. Manager was excessively rude and aggressive. Situation was handled poorly and with little regard for service. Manager was non approachable and was not open to compromise to resolve the matter.
I have visited the 7- Eleven on Hay St in Perth several times this year and I have always been greet warmly and found what I was looking for.
The 7-Eleven app provides frequent discounts and product freebies and the items have always been in stock and available.
Keep up the good work guys!
Mad man in Carpark permanently.
i parked my car in 7/11 Rockdale, cnr of Bestic st & West Botany Rd. I hear a voice calling, hey you come fu#kin here now.
He then sceamed out profanities, insults
& persecution of my nationality.
This is the 4th time this has happened at that perticular store. I rang the store twice but they were too busy to listen.
This vile individual sits in 7/11 car park all day often drinking alcohol.
After his insults he came up to my window & started ranting again. And at this stage he told me one of the 7/11 workers told him I don't like him, whi...
Treated like a thief
Every time I go into the 7 Eleven on Chapel St Prahran, I at times encounter a young blond woman who makes me feel like I am a thief, I ask for the cigarettes and she holds them back until my efptos transaction goes through. I am a professional and regular customer yet she behaves as if the cigarettes are gold and that I am about to steal them. Ridiculous and I have not encountered this behaviour anywhere else. Will be buying my cigarettes elsewhere from now on.
fuel app is not what they offer
After using the fuel app to secure cheap fuel correctly there was a failure in the app and i was notified as such by there system. I had numerous emails over the following days providing the info to that i was sent and they are useless and wont fix the problem I missed cheap fuel, they cant provide one piece of service. Dont but their fuel as its as good a quality as the servce they provide. Dont expect help if you have a problem
I also filled up with unleaded at Green Point NSW on the 18.4.2019
The following day I managed to go 1k before the car shook and shuddered and finally stopped
Nrma finally got me going but also said that 7/11 and United are notorious for water/dirty fuel
In his experience fuel problems with cars are usually associated with those two brands
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Questions & Answers
Does 7- Eleven do cash out when you pay for something with Eftpos?
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