7-Eleven

Zero customer service Contacted a few times now zero response App is always down when fuel goes up so price lock can't be used and they don't care Avoid Followup was slow but they eventually rectified the issue with a gift card but still no refund as I still have to spend my money there when I don't want to Show details

7/11 Malaga Perth My kid last week went to buy something the guy at the counter look my kid and he told him ARE YOU GOING TO BUY SOMETHING OR ? The week before same guy shook couple of kids from the back pack !! I think people like this should NOT WORK around kids if they don’t get trough a WWC ticket Show details

Topped car with fuel at 7/11 Maryborough QLD 27/6/26. Gave my husband my Visa card to pay while I stayed in my car. He gave me back my card after paying & he walked to next door Bunnings while I parked in Station Square shopping car park & went into… Read more

Coles. Checking all my dockets (7/11, Coles, Reject Shop & Dan Murphy's) against my internet banking & notice 7/11 had my fuel plus $6 for large shake on my receipt. I only ever buy fuel at 7/11 & certainly we didn't buy or receive large shake. Rang store & left voice mail asking them to check their instore CCTV at the time of fuel purchase & asked them to return my call. Over 24 hours & no call. Yesterday I also sent an email to 7/11 with all the details from my receipt & asked for a refund. Their response was Sorry & here's a digital gift card. I have no intention of returning to 7/11 for more fuel & as I paid by Visa I expect a refund to my Visa card - not a useless digital ecard. I have a case number so next time I go shopping at Maryborough, I'll go instore & request $6 refund to be put through on my Visa card. As per TJC NSW review RE being charged for items not received, YES Check Your Receipt before you exit the store. Still wondering how/why the $6 large shake was added to my bill. Should mention that I live 40kms from Maryborough, thus why I haven't driven back there yet to ask for my refund

Avoid the Flinders Lane store. Indian little [Content Removed] tried to steal my change from a twenty and looked at me as I was a thief when I asked politely for my change. I gave him a fresh twenty from an ATM for crying out. He had to nerve to… Read more

play victim when I started to angry after asking for the 6th time. I had every right to raise my voice a bit when he made no move to correct his oversight. No doubt he was waiting for me to walk off and forget so he could pocket the cash meh WORST customer service I have had in years 1/10 will boycott this store and urge every one else to do the same

Best 711 servo in QLD if not Australia at 579 Ashmore Nerang Rds Molendinar- always has a good vibe when you enter the store - the music is always pumping, food smell creates temptation, the smell of fresh coffee heavily scents the air & the staff are always friendly & always smiling. Have been living in many states being ex-military & para military and only visit 711 servos but this one tops the list - visit it - you won’t be disappointed

I stop at 711 most weeks for fuel or a coffee. The Fuel Lock on the app is great, saves a few bucks when prices go up. Coffee is okay and the staff are fine. Some stores could be cleaner but it’s alright. Handy servo overall, I use it pretty often.

I often buy the Chai Latte powder which is made by Nestle and I can definitely taste the cinnamon more than the sweetness, to be honest it is better than many cafe ones and much better value. It is the same with their Hot Chocolate as it has a balance of chocolatey flavour.

We are already struggling enough and you scumbags put the price of diesel up 30 cents in less than a week and you haven't even topped up the tanks with fresh fuel so what you have is still the cheaper fuel but you still thought you would rip us off even more what a low act you should be ashamed of yourself

The 7 Eleven app is just a waist of time and this is now the third time I have experienced this. I have my locked in fuel price a few days later when I need to fill up. It logs me out of a $1.68 price that was saved and the station price is $1.98. Now i know its a max of .25c a liter but why have the app if it can remember the price it locked in. Its a scam. all of it Lucky to get 1 star

Stopped at 7-11 Campbelltown on Blaxland Road to get petrol, had to use the toilet, absolutely bloody disgusting, no hand soap or paper towels, sink was putrid, hadn’t been cleaned in some time. Toilet so bad I didn’t sit on it. When I came out I told the attendant to please get someone to the toilets they disgusting.

We recently had to get a mobile scooter mechanic to come to fix the scooter as it would not start suddenly. The mechanic informed us that there was fuel in the tank that was half benzene and it caused the spark plugs to blacken and block the intake. He showed us a container where he had drained the fuel and there was a clear separation of a… Read more

heavier liquid on the bottom and lighter on the top. Pparently the mixed fuel clogs scooters because the parts are smaller. We had been filling up only at the 7-eleven petrol station near our home. The repair cost us $350. We thought 7-eleven was a reputable brand and had never expected that the fuel would be mixed. We will never use 7-eleven again after this experience.

The fuel is normally at a reasonable price . The staff behind the counter should be back in New Dehli or where ever they came from . Terrible , rude customer service . They hate Australians. Stay away from the place. There should be a federal inquiry into why only Indians ever only work at 7/11 .

The Chai Latte and Hot Chockee made by Nestle are the best for fuel station ones. With the Chai Latte you definitley taste the cinnamon and not too much sweetness. I wish with some 7-Eleven stores the coffee machine stations would be kept a lot cleaner.

Extremely rude and racist ladies at the counter of 7 eleven Nowra (104 Worrigee St),12th October,2025, 10 45am. I changed my mind at the counter of not taking the bottles of water I took to the counter.I was asked to put it back to where I took it, it was not even a request or even a please.I took near to where I took it anyway and the other lady… Read more

who looked like the boss or owner called me back and asked loudly to put it back exactly at the same place. 11 years in this country and this is the first time I have experienced something like this.I was deeply hurt and felt insulted.

The diesel fuel was contaminated with water at 7-Eleven North Parramatta. Occurred on Sunday, 3/08/2025. The repair costs were $1,930. The mechanics had to take out the fuel tank, empty all the diesel, clean the tank, they replaced the fuel filter, and cleaned the system. My car would not accelerate, which was dangerous for me and my family.… Read more

Proclaim is their insurer, and they have declined compensation for the damages caused. I have supplied them with the mechanic's report, and I have the fuel sample showing that 15-20% of the sample collected is water. I will never attend another 7-Eleven store and I will tell everyone I know about my experience. If anyone else has had the same experience please contact me via email mm.nasir@hotmail.com. Thank you.

Milk is not real milk. Forgot milk bottle in car for 2 days in hot summer. When got it out of car it's still good, no curdle no bad smell. It's not possible if it's real milk. It's shame that they selling some crap full of preservatives........

So I came into the closest 7-Eleven store near me and I asked if I could get like money switched over from coins to notes and this guy came back with a rude comment saying we’re not your bank can go to somewhere else arm but I’ve also done this before at the same 711 and no one‘s came at me with the rude comments and his name was Marvin Not good customer service Show details

St kilda west has got to be one of the worst 7/11's in melbourne, not only is it crack head and nutter haven, but the staff, after andrew, the place is bad, they ether on there phone non stop, talking indian, so it not customers or business, they never say hello or thanks or hardly any thing, being on the phone is one thing, but when ya not, and this is more than one doing it, this place needs help on the inside and out...

7/11 at 581 Springvale road was the rudest employee around she yelled and when said I'm going to complain she then said she owns the store and doesn't care? If ever served by this rude individual beware! Pic attached Show details

DISHONEST with rewards program. The know of the issue where if you have 2 rewards and use 1 that’s about to expire that you will also lose the other reward. It should be 1st expire gets used 1st but it takes both. I’ve bought to their attention and it keeps happening, it’s theft and they don’t care. It may not be much but if it happens to only 1000 people a month then that’s $36,000 of “free” rewards they cheat people of

Poor customer service at the Brandon park seven eleven. Rude and not very good customer service skills. One of the worst seven eleven store ive ever encountered over the past years. Show details

Buy a pie and a drink $6.50. but a pie and a drink today 990. Asked why because they have a special advertised. Oh they changed the drinks so you can't get lemonade anymore. F em and their specials ended up spending 21 instead of 13. Petrol is too expensive and they are so shifty re specials now. Go to a local bakery and let's get rid of these price gougers in this times of financial difficulties.

Most 7 Eleven stores won’t allow you to use their toilets. We stop there to get fuel, food, drinks and snacks regularly, but toilets are not part of their service which is absolutely appalling to me. It’s a human right and should be available to all who go there. They just don’t want to clean their toilets! Lazyiness on their part! I have a bowel… Read more

issue from a MVA and sometimes have to go urgently and unexpectedly, and for them to say “no” makes my blood boil! Shame on you staff and owners!