7-Eleven

Arundel 7-11 have some employees with zero customer service ability. After a motorcycle ride to Sydney and back Easter 2025 I stopped in on my way home to fill up. I removed my helmet but forgot to remove my neck gaiter. Started to try and fill up, but nothing. Waited for what seemed like ages and still nothing. Went into the shop to be told to… Read more

remove my face covering (wasn't told that during covid). My reply "you can stick your fuel where the sun don't shine". Went to Shell down the road and deliberately did exactly the same thing. No problem at all. Few days later spoke to the manager, who after I told him I should take my business elsewhere, basically told me a story that someone that had complained unnecessarily still goes in there every day. Well guess what Mr pathetic manager. After well over a year I haven't been back. This has cost your business well over $10,000 in revenue to date per year.

I have a corporate 7 eleven near me in Eltham. I will never go there again after hearing a current affair story, whereby they kick their franchisees out, without buying them out. Its a disgusting sign of corporate greed. These people need to be given a fair price for the business they have built up. I can't believe this is legal. Everyone should… Read more

boycott stores that are not franchisees. You can tell this by looking at name on top of front door. It will either have a person's name, which is a franchise. If it is a corporate store it will just say 7 eleven. Boycott corporate stores to support small business.

Their corporate have no problems ripping off their franchisees and I hope their franchisees get out before corporate burns this company to the ground. I will not buy from them.

7/11 Malaga Perth My kid last week went to buy something the guy at the counter look my kid and he told him ARE YOU GOING TO BUY SOMETHING OR ? The week before same guy shook couple of kids from the back pack !! I think people like this should NOT WORK around kids if they don’t get trough a WWC ticket Show details

Topped car with fuel at 7/11 Maryborough QLD 27/6/26. Gave my husband my Visa card to pay while I stayed in my car. He gave me back my card after paying & he walked to next door Bunnings while I parked in Station Square shopping car park & went into… Read more

Coles. Checking all my dockets (7/11, Coles, Reject Shop & Dan Murphy's) against my internet banking & notice 7/11 had my fuel plus $6 for large shake on my receipt. I only ever buy fuel at 7/11 & certainly we didn't buy or receive large shake. Rang store & left voice mail asking them to check their instore CCTV at the time of fuel purchase & asked them to return my call. Over 24 hours & no call. Yesterday I also sent an email to 7/11 with all the details from my receipt & asked for a refund. Their response was Sorry & here's a digital gift card. I have no intention of returning to 7/11 for more fuel & as I paid by Visa I expect a refund to my Visa card - not a useless digital ecard. I have a case number so next time I go shopping at Maryborough, I'll go instore & request $6 refund to be put through on my Visa card. As per TJC NSW review RE being charged for items not received, YES Check Your Receipt before you exit the store. Still wondering how/why the $6 large shake was added to my bill. Should mention that I live 40kms from Maryborough, thus why I haven't driven back there yet to ask for my refund

Dear staff at the seven eleven on Queensborough road, I was on my way to visit my grandsons and on the way i needed to buy a few supplies, A lovely young lady i believe her name was Rebecca. She had exceptional customer service and made me feel extremely welcome with her warm and open personality. She really helped me complete my shopping in a positive way and helped me. Lovely work keep it up - Sharlanda R.S Show details

Best 711 servo in QLD if not Australia at 579 Ashmore Nerang Rds Molendinar- always has a good vibe when you enter the store - the music is always pumping, food smell creates temptation, the smell of fresh coffee heavily scents the air & the staff are always friendly & always smiling. Have been living in many states being ex-military & para military and only visit 711 servos but this one tops the list - visit it - you won’t be disappointed

I stop at 711 most weeks for fuel or a coffee. The Fuel Lock on the app is great, saves a few bucks when prices go up. Coffee is okay and the staff are fine. Some stores could be cleaner but it’s alright. Handy servo overall, I use it pretty often.

I have not supported seven 11 for many months due to their policy of enforcing a transfer of ownership of businesses without restorative compensation. Even if this is technically legal. I find it just as abhorrent as slavery or exploitation of any kind. I find it UNAUSTRALIAN. I will never spend a cent in a 7 eleven business for the rest of my life. This is a genuine undertaking.

I’m not impressed with 7 eleven’s unethical use of predatory tactics to seize stores from hard working franchisees. Franchisees have accused the greedy corporate giant of blocking sales from qualified buyers ahead of a contract expiration to take over and absorb the profitable locations into corporate-owned networks leaving their franchisees without any compensation. No more 7 eleven petrol or slurpees from me. This is not right!

After the way 7-eleven treated their franchisees I will never fill up in a 7-eleven store ever again, regardless of price of petrol. Responsible Corporate behaviour is something I strongly believe in, and the way it has played out on television is disgusting.

1 star for the staff. Corporate Greed from the 7 Eleven Corporate owners. I will never support the corporate owned stores again. Their treatment of their franchises is disgusting. No Stars for them.

A very deceptive trick well worth being aware of. The app advertises a very attractive “Fuel Lock” price of $2.029/L for 98 — but when you arrive, the pump price is $2.449/L. Then the app applies its maximum discount cap of 25 cents per litre. So mathematically: * Pump price: $2.449 * Maximum discount allowed: −$0.25 * Actual price you pay: about $2.199/L In fact there was plenty of petrol ( 98 )available witout discount at $2.15.

Good morning 26/4/26 What is going on with the service at this petrol station. this is not the first time and has happened 3-4 times at Sandgate Road, Virgina I pulled in there again to fill up my tank and the guy walked out with his bucket and mop. He watched me alight from my car to put petrol in. He then preceded to clean the front windows.… Read more

There appeared to be no other staff at the shop.

I realised I would have to wait until he cleaned the entire shop front before he would start the pumps. I did have an appointment to get to.

Please if you want to clean the windows, get another staff member to help. Appalling service and not the 1st time at this service station. Sometimes they are filling shelves and you are clicking on the bower handle for the pump to start, eventually someone meanders in to let you get fuel.

You have to be the worst service station for customer service. You are there so people can fill up, not wait till you finish cleaning windows or packing shelves. Stop being so miserable and get someone for 4 hours to help.

Regards Annoyed customer

7/11 Ryde Sydney NSW the young male worker that works their is a very nasty person who has I'll intentions for innocent people I have been stalked by a ex partner due to domestic violence who is apart of the pedophile cult aka freemasons and this staff member has got himself involved in the abuse I've been a victim of by intentionally trying to… Read more

harm me also participated in occult practices witchcraft and such things trying to give me free products which has been cursed and evil spells placed on them to cause me problems also reporting my movements what I purchase back to the head of the pedophile ring and my abusive ex partner that tried murdering me many times if you didn't no people participate in this things well let me assure you more people are involved in these evil things then it's spoken about thankfully I am very protected by my father aka god and all in God's hands will justice prevail for the world and people with such hatred in their hearts be delivered a taste of their own karma all in God's glory amen

Zero customer service Contacted a few times now zero response App is always down when fuel goes up so price lock can't be used and they don't care Avoid Followup was slow but they eventually rectified the issue with a gift card but still no refund as I still have to spend my money there when I don't want to Show details

We are already struggling enough and you scumbags put the price of diesel up 30 cents in less than a week and you haven't even topped up the tanks with fresh fuel so what you have is still the cheaper fuel but you still thought you would rip us off even more what a low act you should be ashamed of yourself

The 7 Eleven app is just a waist of time and this is now the third time I have experienced this. I have my locked in fuel price a few days later when I need to fill up. It logs me out of a $1.68 price that was saved and the station price is $1.98. Now i know its a max of .25c a liter but why have the app if it can remember the price it locked in. Its a scam. all of it Lucky to get 1 star

Stopped at 7-11 Campbelltown on Blaxland Road to get petrol, had to use the toilet, absolutely bloody disgusting, no hand soap or paper towels, sink was putrid, hadn’t been cleaned in some time. Toilet so bad I didn’t sit on it. When I came out I told the attendant to please get someone to the toilets they disgusting.

We recently had to get a mobile scooter mechanic to come to fix the scooter as it would not start suddenly. The mechanic informed us that there was fuel in the tank that was half benzene and it caused the spark plugs to blacken and block the intake. He showed us a container where he had drained the fuel and there was a clear separation of a… Read more

heavier liquid on the bottom and lighter on the top. Pparently the mixed fuel clogs scooters because the parts are smaller. We had been filling up only at the 7-eleven petrol station near our home. The repair cost us $350. We thought 7-eleven was a reputable brand and had never expected that the fuel would be mixed. We will never use 7-eleven again after this experience.

The fuel is normally at a reasonable price . The staff behind the counter should be back in New Dehli or where ever they came from . Terrible , rude customer service . They hate Australians. Stay away from the place. There should be a federal inquiry into why only Indians ever only work at 7/11 .

The Chai Latte and Hot Chockee made by Nestle are the best for fuel station ones. With the Chai Latte you definitley taste the cinnamon and not too much sweetness. I wish with some 7-Eleven stores the coffee machine stations would be kept a lot cleaner.

Extremely rude and racist ladies at the counter of 7 eleven Nowra (104 Worrigee St),12th October,2025, 10 45am. I changed my mind at the counter of not taking the bottles of water I took to the counter.I was asked to put it back to where I took it, it was not even a request or even a please.I took near to where I took it anyway and the other lady… Read more

who looked like the boss or owner called me back and asked loudly to put it back exactly at the same place. 11 years in this country and this is the first time I have experienced something like this.I was deeply hurt and felt insulted.