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7-Eleven

7-Eleven

1.7 from 110 reviews

See the Best Supermarkets in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
12
4 star
4
3 star
2
2 star
12
1 star
80

Kai J.

Kai J.South East Queensland, QLD

  • 2 reviews
  • 1 like

No Toilets!

published

No Toilets? No Service. This should be a fundamental as they "service" travellers and "on the road" workers, salespeople, couriers, tradies and others etc. My Advice? Boycott them. Don't use them.
Use those who provide such a fundamental necessity.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationPumicestone Rd Caboolture
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Worst experience ever at 7Eleven Dollandella

published

I went to get fuel at 2:30am but when I went to pay the system went down and the girl from the store got in panic because she doesn’t know what to do. She suggested to go to 7Eleven -Heathwood to get cash out or go back next day to pay. Unbelievable!!!!! I want to get cash out from the ATM inside this store and she didn’t let me in. After few minutes she asked me to go to MAc Donald’s to see if the could help me to get cash. I spent more than 20 minutes to try to solve this issue.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationDolandella
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Chrissie

ChrissieSydney Surrounds, NSW

  • 4 reviews
  • 6 likes

Disgusting Bathrooms

published

Went to the Bathroom at 7 11 on 238 Pacific Highway, Lindfield. Toilet dirty full of blood, floors disgusting it has not been cleaned in Months. How are they allowed to operate like that. Franchise or not, where is the health and hygiene in that yet they are allowed to sell food. I can just imagine how that is being cleaned

Value for Money
Product Quality
Customer Service
Store Location238 Pacific Highway, Lindfield.
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Carol

CarolSydney, NSW

  • 3 reviews
  • 3 likes

Toilets closed WHY?

published

As a travelling sales person I find it intolerable that 7 11 stores do not let you use the toilet facilities which were once for public use. They all have staff only written on the door. These doors are opening out to the shop so do not let them tell you it is a security risk! I am going to avoid 7 11 for this reason. BTW I refuel every day and buy lunch and drinks. Caltex will appreciate my business with toilets and amenities.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationRopes Crossing
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Murray

MurraySydney, NSW

  • 2 reviews
  • 2 likes

Customer service non existent

published

I ran out of fuel, 7 eleven ran out of containers and would not help one bit. When I made a complaint, they didnt even answer. I shall never buy from 7 eleven again. Crap company.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationNear tullamarine vic
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Boris Yasminsky

Boris YasminskyNear You

  • 35 reviews
  • 229 likes

Absolute Fail - H20 Sold As Premium 98

published

You would forgive a service station for pumping out more water than petrol once in a lifetime. What is not forgivable, is to fill up twice in 3 weeks, in two different states (QLD & NSW) at 7-Eleven and find out from roadside service you have a tank of water. Time to get the lawyer on speed-dial I think.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationBrisbane
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Kathleen E.

Kathleen E.Perth, WA

NO TOILET FACILITIES

published

This is the only ever fuel station that does not provide a toilet that I have ever known in all the countries I have travelled.
AVOID THESE FUEL STATIONS THAT DO NOT PROVIDE

Value for Money
Product Quality
Store Location7 Eleven Beelier Drive Success

So helpful and friendly

published

The lady that has served me twice At Mooroolbark this week has been so helpful and friendly. Nothing is too much trouble . It’s always nice to get great service but I couldn’t help noticing how friendly and attentive she was to me and everybody else in the store.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMooroolbark
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Negligent and unwilling to take responsibility

published
Return Claim MadeNo
Nikos

NikosGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Worst place for petrol

published
Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationParkmore
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Brewstar

BrewstarGreater Melbourne (Outer), VIC

Contaminated Fuel -Croydon Hills / Ringwood North

published
Return Claim MadeNo
Store LocationCroydon Hills & Ringwood North

Sean M.

Sean M.

  • 2 reviews
  • 1 like

$1 coffee is the best

published

I love your $1 coffee! You can never be wrong when you can see seven eleven and quickly get a coffee for just a dollar! the best and cheapest way to keep yourself awake on the road! kudos

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
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Gene

GeneSouth East Queensland, QLD

  • 2 reviews

The best customer service ever

published

The staff at the 7/11 on the corner of Asmore Rd and Southport Nerang Rd are the best I have ever come across. I have watched over the last 4 months of being a regular there for my coffee :) They treat each customer with the same personal touch, regardless of age, gender, colour or limitations. Every single person is made to feel that that store is open specifically for them. Well done guys, you make my day every day.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store Locationsouthport nerang rd/ashmore Rd
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John S

John S

  • 2 reviews
  • 2 likes

Worst customer service crnr Stud Road and Clow Street

published

I had voucher for discounted petrol , shop keeper named Saji refused to accept it and he made me to pay to full amount. He was very rude and arrogant. The petrol price in other bunks and pertrol stations was $135.00 cents on 31st May 2019 but only this shop price was $167.00 cents. It is a daytime robbery. I do not recomend this shop for anyone. Will complain to consumer court as well about petrol price hiking.

Store Locationcrnr Stud Road and Clow Street
Amelia

AmeliaSouth East Queensland, QLD

Rude manager, aggressive service

published

7/11 - 17mile Rocks
Unexpected transaction decline. Offered to return with payment. Even boss offered to pay direct over phone. Manager was excessively rude and aggressive. Situation was handled poorly and with little regard for service. Manager was non approachable and was not open to compromise to resolve the matter.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store Location7/11 seventeen Mile Rocks
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HighProtein

HighProteinPerth, WA

  • 10 reviews

Great experience

published

I have visited the 7- Eleven on Hay St in Perth several times this year and I have always been greet warmly and found what I was looking for.

The 7-Eleven app provides frequent discounts and product freebies and the items have always been in stock and available.

Keep up the good work guys!

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationHay St Perth
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Peter Z.

Peter Z.Sydney, NSW

  • 2 reviews

Mad man in Carpark permanently.

published
Return Claim MadeNo
Store LocationRockdale.

Brady J.

Brady J.Greater Melbourne (Inner), VIC

Treated like a thief

published

Every time I go into the 7 Eleven on Chapel St Prahran, I at times encounter a young blond woman who makes me feel like I am a thief, I ask for the cigarettes and she holds them back until my efptos transaction goes through. I am a professional and regular customer yet she behaves as if the cigarettes are gold and that I am about to steal them. Ridiculous and I have not encountered this behaviour anywhere else. Will be buying my cigarettes elsewhere from now on.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationChapel St Prahran
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Neil V.

Neil V.Victoria

  • 6 reviews
  • 4 likes

fuel app is not what they offer

published

After using the fuel app to secure cheap fuel correctly there was a failure in the app and i was notified as such by there system. I had numerous emails over the following days providing the info to that i was sent and they are useless and wont fix the problem I missed cheap fuel, they cant provide one piece of service. Dont but their fuel as its as good a quality as the servce they provide. Dont expect help if you have a problem

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationSeven eleven Wantirna
See all answers

Wendy

WendySydney Surrounds, NSW

Dirty Fuel

published

I also filled up with unleaded at Green Point NSW on the 18.4.2019
The following day I managed to go 1k before the car shook and shuddered and finally stopped
Nrma finally got me going but also said that 7/11 and United are notorious for water/dirty fuel
In his experience fuel problems with cars are usually associated with those two brands

Product Quality
Return Claim MadeNo
Store LocationGreen Point NSW

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Questions & Answers

Leith R.

Leith R.asked

Has anyone used the Just Go card in Europe? How was it?

No answers

Joanna

Joannaasked

Does 7- Eleven do cash out when you pay for something with Eftpos?

2 answers
fred f
fred f

Sure

Elizabeth G.
Elizabeth G.

Not all the time, depends if they have the cash to do it, as they carry minimum amount of cash in case of robbery and if a shift just started they may not have the cash in the till, they are not a bank. There is an ATM in all stores.


Todd M.

Todd M.asked

Do you sell lr44 batteries

1 answer
fred f
fred f

But this is not the 7-11 website


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Details

CategorySupermarkets and Physical Shops

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