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7-Eleven

7-Eleven

1.8 from 133 reviews

Reviews

(17)
(9)
(2)
(13)
(92)
  • Value for Money
    2.5 (34)
  • Product Quality
    2.3 (35)
  • Return Claim MadeYes (1) · No (36)
  • Customer Service
    2.4 (35)

Reviewer Photos & Videos

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Jazz

JazzSydney, NSW

Worst customer service ever

published

I filled Extra 95 at 7-11 Turramurra. There was a car behind me so I moved to a parking space before entering the store to make payment. One Indian looking staff came running to my car and started yelling at me as if I made a robbery. He abused me saying I cannot move my car without making a payment. He said it was the rule. Seriously!!! I have filled thousands of petrol stations all my life and moving to a parking space to allow other cars to move to the pump is a norm. But, I heard this first time at 7-11 Turramurra and the manner that boy showed me wanted me to slap on his face. How come you employ such staff at customer service is beyond me.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store Location7-11 Turramurra
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Edris

EdrisGreater Melbourne (Outer), VIC

$1 coffee taste like $1 coffee

published

I bought coffee from 100 bridge rd Richmond, it was tastless and cold. I couldn't drink it at all. I tried coffee from other 7-11 before and I was happy

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store Location100 bridge rd richmond
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jiminoz

jiminozDarling Downs, QLD

  • 62 reviews
  • 1 like

Good Prices, Convenient locations

published

A 7-Eleven has now been constructed near our home and we find it convenient, friendly, and with some of the best prices on fuel in our area. We have purchased many a coffee there as it is tasty; especially for the price. We try to stay away from the donuts, but have bought a few through the years. Can't comment on all stores, but this one has great staff.

Customer Service
Value for Money
Product Quality
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Callum Walker

Callum WalkerSydney Surrounds, NSW

Great

published

Such friendly service at the Rozelle 7 eleven. Young guy working behind the counter was very professional, they had crazy good deals on some cheap lollies and the petrol was cheap too. Would recommend

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store Locationrozelle
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HJV

HJVSouth East Queensland, QLD

Hiding behind the fine print

published

Drove specifically to buy Special E10 at local servo only to find no fuel available - “problem with the tank”. As my voucher was due to expire in one hour, I requested an extension. Was told to drive to another servo (possibly 8 km away). I was unable to do so as I had an appointment in city. Requested number to complain and was finally given 7/11 Customer Service number. Was told:
. Should not wait until final day to use voucher
. Use another location
. Unable to extend voucher or change fuel type
. Terms and conditions state that not all fuel types will be available.
Very dissatisfied customer. Will not use again!

Customer Service
Return Claim MadeNo
Store Location7- Eleven, Jindalee
sunshinexox

sunshinexoxNSW, 2264

  • 44 reviews

Good petrol, cheap coffee

published

Good, cheap petrol. Convenient and mostly good parking. I like their coffee - good for the price. Only problem is specifically their Castle Hill store. Due to parking / street access / overcrowding, it is the worst petrol station in Sydney. But overall, I like 7 Eleven.

Annemarie H.

Annemarie H.South East Queensland, QLD

  • 3 reviews

7 eleven app

published

I use 7 eleven app to purchase fuel and lower prices. It saves so much money as i can lock in prices for up to 1 week. I bout fuel for 1.28 per l8tr last week when fuel had increased to 1.75 per ltr

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationSpringwood
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Nae1970

Nae1970Central coast. NSw

  • 7 reviews

COFFEE AND MUFFINS are awsome

published

I love seeing Betty at Morriset 7Eleven she is amazing... all staff here are lovely and the store always looks clean and tidy and well stocked too WELL DONE 7ELEVEN

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationMorissett
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mitch

mitchGreater Melbourne (Metropolitan), VIC

  • 2 reviews

7 Eleven flat out stole from me. be very careful purchasing anything in store

published

7 Eleven do not refund anything purchased in store - it doesnt matter if you request a refund 2 minutes to 2 days after purchase, it doesnt matter if your refund is valid or legal. they will tell you to go away.

Customer Service
Value for Money
Product Quality
Return Claim MadeYes
Store Location7 Eleven St Kilda
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Extremely Annoyed

Extremely AnnoyedPerth, WA

  • 2 reviews

7 Eleven Caversham CUSTOMER SERVICE PAINFUL

published

Our go to stop for fuel & drink daily.
Paying for drinks this morning and $20 note rejected because of a 10mm tear - still intact and legal tender. But the frustration here, is that last night we purchased drinks and this exact same $20 note with a tear was given to us in change, from the same cashier. 8km drive there and back every day and a daily customer and this rude cashier would not accept it, forcing me to leave without my drinks! And he continued his smirk the whole time!!
What is the deal here 7 Eleven??

Customer Service
Return Claim MadeNo
Store LocationCaversham WA
John D.

John D.Palmerston 2913, ACT

  • 2 reviews

7 Eleven Car Wash BRADDON ACT

published

The 7 Eleven car wash in Braddon is great. I hadn't washed my work van for about a month & Express is only $11 and awesome for a quick soapy wash. There is also $13 wash if needed. I highly reccomended it.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationBraddon, Canberra ACT
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Nick

NickPerth, WA

Fantastic, Found my new new stop

published

Greeted with a genuine friendly hello and smile, great $1 coffee and muffins.
Neat and clean store with great service. They have gained a new loyal customer.
This I found in more than one store.
Well done!

Store LocationBeldivis
Abdullah

AbdullahPerth, WA

The price locked in

published

The price I locked in is different. There something wrong and the store manager she cant explain it for me. Thank you and I need some to explain please to me

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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Slurpee

published

It was a scorcher yesterday and I didn't want to go far from the office so I went next door to the 7 eleven and bought a slurpee. The taste was just awful I threw it out. I haven't bought a slurpee in ooo a very very long time but I can't remember them been this bad either.

This review is purely for the slurpee only.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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Renee

ReneeSouth East Queensland, QLD

  • 6 reviews

No toilet facilities at Tingalpa

published

No toilet facilities provided at this store. Told tap loose and that I had to go else where. Attendant very abrupt. Dont bother making this store a regular or convenient stop.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationTingalpa
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Keith w

Keith w

  • 3 reviews

Didn't lock the price in

published

It's a good app if you dont get conned into accepting that you didn't lock the discounted price in. This happen to me s couple of times. Staff are obviously trained to apply this crap
Caught twice but stood my ground third time this was tried on me. I let customers que up while it was sorted.
Go to settings and it shows when you locked in a price.

Return Claim MadeNo
pankaj s.

pankaj s.Sydney, NSW

Best coffee

published

Best quality coffee for just $1. Staff is okey however they have variety of salads and sandwiches and plenty of other food options. Overall always been a good experience at 7-eleven.

Customer Service
Value for Money
Product Quality
Store LocationTurramurra
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Trupti S

Trupti SSouth East Queensland, QLD

  • 4 reviews

Dreadful customer service

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationJuers Street Kingston QLD 4114
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Sam

SamMelbourne

  • 2 reviews

Bad call, very disappointed !!!!

published

Stopped at 7-Eleven (corner of Child rd and Dalton rd Epping) to buy lunch after listening to an advertisement on radio about their promotion and seen the big signs of 2 sushis for $3.
I couldn't find any, when asked the cashier if they have sushi , she said its finished!!!!!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationCrn Childs rd and Dalton rd Epping
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Meg

Meg

  • 8 reviews

Love the coffee

published

Competitive fuel prices. Customer service is average, not too friendly however I go there mainly for the cheaper fuel and coffee. I love the $1 coffee. Go there especially for this. Coffee taste great

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationWest Gosford
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Questions & Answers

Leith R.

Leith R.asked

Has anyone used the Just Go card in Europe? How was it?

No answers
Joanna

Joannaasked

Does 7- Eleven do cash out when you pay for something with Eftpos?

2 answers
Fired Up
Fired Up

Sure

Elizabeth G.
Elizabeth G.

Not all the time, depends if they have the cash to do it, as they carry minimum amount of cash in case of robbery and if a shift just started they may not have the cash in the till, they are not a bank. There is an ATM in all stores.

Todd M.

Todd M.asked

Do you sell lr44 batteries

1 answer
Fired Up
Fired Up

But this is not the 7-11 website

Get an answer from our members

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