Harris Farm Markets
Online Store, Physical Stores · See All
- harrisfarm.com.au
- ✓ Verified company
- Award Winner 2023
- +2 more
3,602 reviews · Statistics
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Harris Farm Markets is a ProductReview.com.au Awards Winner for 2023, 2022 and 2017. Learn more
Love Harris Farm quality.
Online StoreFirst time trying online Harris Farm with 2 hours delivery. Great service with the best quality produce. Will use again.
- Return Claim Made: No
Harris Farm: Imperfect Picks and Top-Quality Meats Make for a Winning Combo
Cooks HillI recently had the pleasure of shopping for meat and vegetables at Harris Farm, and I couldn't be more impressed with the overall experience. What sets Harris Farm apart is its commitment to providing top-quality products while embracing the beauty of imperfect picks.
The selection of meat at Harris Farm is nothing short of exceptional. The cuts are consistently fresh, and the variety available caters to a range of culinary preferences. The standout, however, is the emphasis on quality. The meats I purchased were not only well-marbled and flav
... Read moreourful but also sourced responsibly, reflecting Harris Farm's dedication to ethical and sustainable practices. One unique aspect that caught my attention was Harris Farm's embrace of imperfect picks. In a world where appearance often takes precedence, it's refreshing to see a retailer championing produce that may not meet the conventional standards of perfection. These "imperfect" fruits and vegetables not only contribute to reducing food waste but also offer customers an affordable option without compromising on taste or nutritional value. The staff at Harris Farm deserve commendation for their exceptional customer service. The team was knowledgeable, friendly, and willing to assist with any queries, making the shopping experience all the more enjoyable. In conclusion, Harris Farm has earned my loyalty as a customer. The combination of top-quality meats, a commitment to sustainability, and the embrace of imperfect picks- Return Claim Made: No
Wonderful fresh and convenient
Online StoreBest fruit and veg and so easy! Wonderful selection of cheeses and other items as well - it's always a pleasure to open the box
Very happy customer.
Online StoreFantastic range of products and great delivery options. Very happy.
- Return Claim Made: No
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Terrible service
Online StoreI've had issues in the past with my delivery being left in the apartment complex carport instead of my front door and constantly having missed items.
Today was the worst with my order first being completely forgotten and after receiving no response via email or chat, I get someone in the phone who provides little to no detail as to why my order wasn't delivered, it was then rebooked and despite all the notes and communicating with the driver my order was again left in the carport.
I'm so done, what is the point in supporting a family owned business that are making the same mistakes over and over again and ignoring you when things aren't right.
- Return Claim Made: No
Worst service
Online StoreHaving had my online delivery arrive, I found I was missing 2 items. I rang my local Harris Farm store, and couldn’t find a person who could help me. My order number didn’t show on Pennant Hills computer, so no one ( and I spoke to 5 people) that would help me. I’m local to Pennant Hills, if I could have driven there I would have as it would have been a lot easier. I was told to apply for a credit on line, but no one there could tell me how to do it! Worst experience, and I won’t go back to Harris Farm, I’ll go to Woolworths!
It is a pleasure doing my order.
Online StoreAs usual, it has been a pleasant and professional service completing my order with a phone call informing me of out of stock items.
- Return Claim Made: No
Unhappy and disappointed with Harris Farm Online
Online StoreNo attempt at mediation made by Harris Farm to help investigate and resolve reported issues with Harris Farm Online. No communication at all. Just crickets.
Issues:
* Too many charged for items marked as "supplied" over the past three orders are not delivered as part of the order. Are these being "removed" by the Uber drivers?
* Items marked as out of stock in online order as delivered - when a check of stocks in-store immediately following delivery (from the store in which the order was picked) shows medium-high stock levels of those articles
- Return Claim Made: No
'Italian' Sausages
MosmanSo called 'Italian' Sausages were full of bread and water with a smattering of herbs. No pork in sight.
Please rename them 'Bread and water' sausages so I know to avoid them or find a decent supplier.
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POOR CUSTOMER EXPERIENCE - Harris Farm Order confirmation for order PP#1601960
Online StoreI have sent 4 emails asking for my refund as my order was sent with missing items.
No response.
Harris Farm Order PP#1601960
Harris Farms delivery service moved from 5 to 1 since they started using Uber drivers for delivery.
Drivers don’t care about the products / boxes and they seem to steal some products from your box. Items are always missing.
It’s very disappointing that Harris Farm don’t even respond to your emails after multiple attempts. I have decided to stop buying from them and buy my groceries elsewhere.
Waiting time to pay.
MosmanAround 6.00pm today the waiting to pay a cashier was abysmal. Of the nine checkouts only three were manned. The que for customers to pay ran all the way back and into the bread section. Not the first time either. To retain customers this issue needs urgent review during busy times.
- Return Claim Made: No
I love HFM. I eat lots of fruit and veg and cheese.
Online StoreI am a single person living alone so I need small quantities of perishables. Also I have IBS so I need lactose free milk and gluten free pasta. On those 2 counts online shopping does not work well but othersie it is great and home delivery is excellent although expensive.
- Return Claim Made: No
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Calling on delivery
Online StoreI will order online for Click and Collect fortnightly to weekly. I have had numerous times now when collecting my order, I arrive, call the mobile number that is listed on the email to which no answer. I call numerous times when I have arrived and no answer. I at times even call the local store number to get through to someone and no answer. I have to make my way from underground parking upstairs to the register for them to call someone. It is an extra step in the process which shouldn't occur. Especially at 7pm on a Saturday night and the store is not busy, someone should be answering.
- Return Claim Made: No
Delivery is always on time!
Online StoreDelivery is always on time and the delivery staff are excellent.
Much better quality and range than supermarket fruit & veg
Online StoreHarris Farm fruit and veg is always much better quality than supermarket fruit. The range of goods is better as well. I am always finding new interesting and healthy food combinations there. When choosing where I live, being close to a Harris farm is a deciding factor. Seriously.
Questions & Answers
Have you got rye bread
Do you have gluten free bread?
Has anyone here purchased seafood from Harris Farm Markets. I want to purchase in particular Tiger Prawns for Christmas and I normally go to the seafood market. How does Harris Farm compare for freshness and quality of seasfood?
Get an answer from our members and Harris Farm Markets representatives
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Extra Information
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Hi jacqui, I appreciate you taking the time to share your recent experiences with our Click and Collect service, and I sincerely apologize for the inconvenience you've faced. We have sent you a separa
... Read morete email to address this issue. Regards, Harris Farm Customer Support