Harris Farm Markets

Confined to home with a full leg brace and crutches from a break, I had to put in place quick options to keep the family fed. Harris Farm Online was my first experience with grocery delivery, and I have been super impressed - in fact, really surprised at the level of email, followed by text messaging that proceeds and concludes the service re timing, stocked items and substitutions. I will continue to use this service once on my feet again and heartily recommend it.

One comment - can we recycle back to you the great cardboard box and cooler packaging?

Plenty options. Delivery service is amazing- you could track your order from the beginning and exactly on time arrives. Vege and fruits are fresh and packed properly in the box. Would like to order regularly

Crap packing service. they don't deserve a one star. poor delivery guy, sweating like hell and obviously delivering what he's been packed. Missing Mama Kaz - Banana Bread - Pear and Raspberry (650g) One item I waited the most, all day, 24 hours. Now lets see if they have it delivered after 9pm, some day or argue that they did pack it. it they do. I'll be back here for next 12 months giving the worst review ever. if they block me I report you harris market to fair trading

Ordered 1xwild roquette
1xred cabbage half
received 2xred cabbage
No rocket
So not happy Jan
Ridiculous to have to write 30 words - ok then you spoiled my planned salad leaving out the rocket

Very convenient way to get great tasting food delivered to your door.
Sometimes a few things I’ve ordered have not made it to me, but when I have approached Harris Farm about this, they have been nothing but lovely and helpful.

Great service to the door during terrible, even dangerous, weather - much appreciated!
Great persistence to drop off the delivery during the worst rains in 20 years. Not something you see everyday.

Very happy with my Harris Farm delivery and the variety and quality of everything I ordered. The tracking service is also far better than those of the big supermarket rivals. Will definitely be a regular from now on.

Hi I love the produce and other quality items that you stock. Loved the organic avocados you have had in - the taste was just fabulous. But disappointed that they not only carry plastic stickers but a plastic 'organic' sticky band all the way around. Very very environmentally unfriendly and will make it so that I don't purchase them again. If you need to differentiate, what about a paper band around them?

I use Harris Farm online to purchase the weekly fruit box for my office. The website is fine and it's a quick way to do shopping. Unfortunately, every week, a different driver is sent to deliver our fruit box and they never know where to deliver to and have difficulty following basic instructions. I have repeatedly requested that a driver with knowledge of the area is dispatched but this doesn't seem to happen. Also, the discount codes sent by email never seem to work...

Great service and items from Harris Farm. Same day delivery available for a fee, or free next day delivery if you spend above $80. Groceries came loose in a box, which is good re packaging but there's potential for damage with a careless driver (no issues on this delivery).
Harris Farm also offers meal kits a la Hello Fresh which use the same great ingredients and come in free coolbags with ice bricks. A nice bonus.

Great service from Edward @ Manly store . I was after 2 buffalo ricotta tubs & none were on display & Edward said give me a call later this afternoon in case stock comes in. Whilst I was still shopping in the store Edward found me & surprised me & said that he was able to find the ricotta on the palettes & he handed me my 2 tubs of ricotta ! He saved me a trip to Mona Vale so now that I know Harris Farms @ Manly stock this I will be buying from this store .
Thank you once again Edward for your great service !

I usually shop at my local Harris Farm store, but my foot is out of action so having the option to order on line was really very convenient.
I needed to add to my order after I'd finalised it and that was absolutely no problem.
There isn't as much choice as at my local store, but still enough to cover everything that I needed.
The delivery was prompt and on time - and free on Wednesday and Saturday. And, I was kept up-to-date of it's progress.
The delivery person was chirpy and he happily took the shopping into the kitchen for me.
My shopping came in a box and three cooler bags with ice packs.
Absolutely fantastic shopping experience.

Went to Harris Farm Potts Point today, bought a Free range chicken, got it home cut the bag open and the stench was unbelievable! Took it back got another one, opened the bag there, same thing, money back please! The thing that got me was absolutely NO APOLOGY. Straight to Coles, cheaper and no stench.

Double check your dockets, they charge you more than their advertised price and they waste your time and argue with you instead of apologising. If it was Coles or Woolworths, they would refund your money and apologise, no questions asked!

Perfect service, and the veggies picked were beautiful. I do lot of online orders from supermakets and they give me the worst of the products that i ordered. Deffinitly ordering every time.

Great range of produce available and the quality lived up to my expectations. I especially like the lack of plastic bags in the delivery box and the flexible delivery times. I will recommend Harris Farms to my friends.

Such a good variety of products, excellent and accurate delivery updates and great to have the option of a Sunday delivery. The delivery driver had excellent customer service 10/10 for that guy!

I love that staff are willing to help find a product/produce and walk you to it.
The butchers are so knowledgeable, the meat is top quality, the butchers know their produce, and can recommend the cut that’s right for you.
The checkout counters are plentiful, with staff who are very efficient.
Thank you HF. You ar running a great business.
Julie

unfortunately I am costing you money, but need to keep ordering because I have given up driving. Chilled products are arriving warm and have to be replaced.
A. the goods seem to have been in the chill bag much longer than travel time and are warm on arrival (defeats the point of probiotic goods)
B. the ice block is too tiny for volume of goods.
C. Suggest larger ice pack or two packs to be used.. Perhaps chilled products packed later.
D. Unhappy when products are given to me that cannot last more than two days.. eg overripe mango and a leek so stripped of old leaves that even the centre was not good. use by dates should be considered for the customers benefit, not getting rid of old stock..