Harris Farm Markets

Harris Farm Markets

Online Store, Physical Stores · See All

4.3

3,602 reviews · Statistics

PositiveNegative
82% · 2,956496 · 14%
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Return Claim MadeYes (38) · No (1,362)
Value for Money
4.0 (1,447)
Product Quality
4.3 (1,467)
Shipping
4.4 (1,073)
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Reviews

Dom
Dom Sydney, NSW

Love Harris Farm quality.

Online Store

First time trying online Harris Farm with 2 hours delivery. Great service with the best quality produce. Will use again.

  • Return Claim Made: No
Value for Money
Product Quality
Shipping
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RICHARD
RICHARD Hunter Region, NSW · 3 posts

Harris Farm: Imperfect Picks and Top-Quality Meats Make for a Winning Combo

Cooks Hill
  • Return Claim Made: No
Value for Money
Product Quality
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Alice
Alice

Wonderful fresh and convenient

Online Store

Best fruit and veg and so easy! Wonderful selection of cheeses and other items as well - it's always a pleasure to open the box

Value for Money
Product Quality
Shipping
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fatwombat79
fatwombat79 South East Queensland, QLD
 · Verified

Very happy customer.

Online Store

Fantastic range of products and great delivery options. Very happy.

  • Return Claim Made: No
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Hayley R
Hayley R South East Queensland, QLD · 5 posts
 · Verified

Terrible service

Online Store

I've had issues in the past with my delivery being left in the apartment complex carport instead of my front door and constantly having missed items.
Today was the worst with my order first being completely forgotten and after receiving no response via email or chat, I get someone in the phone who provides little to no detail as to why my order wasn't delivered, it was then rebooked and despite all the notes and communicating with the driver my order was again left in the carport.
I'm so done, what is the point in supporting a family owned business that are making the same mistakes over and over again and ignoring you when things aren't right.

  • Return Claim Made: No
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Pam
Pam Sydney, NSW · 3 posts

Worst service

Online Store

Having had my online delivery arrive, I found I was missing 2 items. I rang my local Harris Farm store, and couldn’t find a person who could help me. My order number didn’t show on Pennant Hills computer, so no one ( and I spoke to 5 people) that would help me. I’m local to Pennant Hills, if I could have driven there I would have as it would have been a lot easier. I was told to apply for a credit on line, but no one there could tell me how to do it! Worst experience, and I won’t go back to Harris Farm, I’ll go to Woolworths!

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Very happy
Very happy Sydney, NSW · 2 posts

It is a pleasure doing my order.

Online Store

As usual, it has been a pleasant and professional service completing my order with a phone call informing me of out of stock items.

  • Return Claim Made: No
Value for Money
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Shipping
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Peter B.
Peter B. · 2 posts

Unhappy and disappointed with Harris Farm Online

Online Store
  • Return Claim Made: No
Value for Money
Product Quality
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Rudi Vranken
Rudi Vranken Sydney, NSW · 2 posts

'Italian' Sausages

Mosman

So called 'Italian' Sausages were full of bread and water with a smattering of herbs. No pork in sight.
Please rename them 'Bread and water' sausages so I know to avoid them or find a decent supplier.

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Ruben P.
Ruben P. Sydney, NSW
 · Verified

POOR CUSTOMER EXPERIENCE - Harris Farm Order confirmation for order PP#1601960

Online Store

I have sent 4 emails asking for my refund as my order was sent with missing items.

No response.

Harris Farm Order PP#1601960

Harris Farms delivery service moved from 5 to 1 since they started using Uber drivers for delivery.

Drivers don’t care about the products / boxes and they seem to steal some products from your box. Items are always missing.

It’s very disappointing that Harris Farm don’t even respond to your emails after multiple attempts. I have decided to stop buying from them and buy my groceries elsewhere.

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Michael
Michael

Waiting time to pay.

Mosman

Around 6.00pm today the waiting to pay a cashier was abysmal. Of the nine checkouts only three were manned. The que for customers to pay ran all the way back and into the bread section. Not the first time either. To retain customers this issue needs urgent review during busy times.

  • Return Claim Made: No
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Sara
Sara Sydney · 6 posts
 · Verified

I love HFM. I eat lots of fruit and veg and cheese.

Online Store

I am a single person living alone so I need small quantities of perishables. Also I have IBS so I need lactose free milk and gluten free pasta. On those 2 counts online shopping does not work well but othersie it is great and home delivery is excellent although expensive.

  • Return Claim Made: No
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Shipping
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Jacqui
Jacqui Murray Region, NSW

Calling on delivery

Online Store

I will order online for Click and Collect fortnightly to weekly. I have had numerous times now when collecting my order, I arrive, call the mobile number that is listed on the email to which no answer. I call numerous times when I have arrived and no answer. I at times even call the local store number to get through to someone and no answer. I have to make my way from underground parking upstairs to the register for them to call someone. It is an extra step in the process which shouldn't occur. Especially at 7pm on a Saturday night and the store is not busy, someone should be answering.

  • Return Claim Made: No
Value for Money
Product Quality
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Harris Farm Markets
Harris Farm Markets · 
Kat
Kat Sydney, NSW · 2 posts

Delivery is always on time!

Online Store

Delivery is always on time and the delivery staff are excellent.

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Lisa P.
Lisa P.

Much better quality and range than supermarket fruit & veg

Online Store

Harris Farm fruit and veg is always much better quality than supermarket fruit. The range of goods is better as well. I am always finding new interesting and healthy food combinations there. When choosing where I live, being close to a Harris farm is a deciding factor. Seriously.

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Questions & Answers

Hans S.
Hans S. ·  · Harris Farm Markets

Have you got rye bread

Guest
Fiona M L.
Fiona M L. ·  · Potts Point

Do you have gluten free bread?

Guest
saintsonfire
saintsonfire ·  · Harris Farm Markets

Has anyone here purchased seafood from Harris Farm Markets. I want to purchase in particular Tiger Prawns for Christmas and I normally go to the seafood market. How does Harris Farm compare for freshness and quality of seasfood?

Guest

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