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France at Home

France at Home

 Verified
France at Home
4.6

12 reviews

Positive vs Negative
92%8%
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Value for Money
4.1
12 reviews
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Phil
PhilQLD4 posts
 

Just received my second order from France at Home and over the moon with it. Very friendly, helpful and reasonable people. Any query and they will follow up right away. I live in Queensland and received order from Victoria in 8 days. Very impressive. Also, take a look at the photos attached for packing ethics and attention to detail. They don't… Read more ·  2

take a chance. Respect for their Customers. I had a lot of shocking experiences with other cynical companies. Merci, France at Home and keep up the good work.

Michael G.
Michael G.SA
 

Excellent shop with a lot of quality products and fast delivery. Merci Show details ·  1

Katherineah
Katherineah4 posts
  Verified

I’m so glad to have this store in Australia. For years I have looked online for French bathroom products sometimes unsuccessfully. Now it’s so easy to order a wide range of soaps shampoos etc. The Tahiti vanille douche smells heavenly. Prices are affordable and postage arrives quickly even to rural NSW. Show reply

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Sandra H.
Sandra H.2 posts
 

Always pleasant and efficient and just delightful to deal with. products fresh and mostly quite reasonably priced. So helpful when call with query. Fast delivery. Show details ·  1

Sue M.
Sue M.VIC
 

I have been buying the Bonne Maman Advent Calendar for a few years now. Last year, due to financial issues, I was unable to buy one but this year I ordered, and received my 2025 Advent calendar yesterday. I have always been happy with it and look forward to December arriving so that I can "excitedly" open the little doors each day to a wonderful… Read more ·  1

surprise. Christmas is not just for children. I have always found Robert & Sandra very helpful & polite to deal with. (*-*)

Australyve
AustralyveNSW4 posts
 

I order a large box of items once or twice a year from France at Home. On one occasion, an article was missing and I was promptly reimbursed. Otherwise every delivery arrives as advised and meets all my expectations. They also take into account suggestions I have made for new products. Highly recommended! Show reply

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DJE
DJE
 

I saw that they sold the bonne maman advent calender so i put my email into the waiting list so i would get the calender for my dad. I excitedly told them this was for my dad and they remembered this info when emailing me letting me know i could purchase it and hoping my dad would love it. a week later they checked in saying their stock was… Read more ·  1

starting to run low nad were checking that i could get it ok and sent me the link to it. I have gotten it in the mail and it was securely packeged with peanuts and a free choc hazelnut sample! i did get a little jumpscared thinking the sample fell out of the advent calender but it was actually a nice gift. Amazing service and will be buying from them again!

John
John
 

My husband tried to put in an order late on Easter Thursday. He could not get it to work so sent a message to France at Home and a reply came back very quickly. On Good Friday at 11am we had a phone call from Rob, who was utterly charming and friendly and sorted the problem out and actually went and packed the order immediately. Even with the long… Read more ·  1

weekend for Easter, our parcel arrived on Wednesday morning at our home in Sydney. I am looking forward to checking what else they have that I might like to order. The biscuits that I love are superb and yet I am certainly not a biscuit person. Thank you Rob for the excellent service and the trial biscuits you included

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Matt H.
Matt H.QLD
 

I ordered 12 cases of Perrier Sparkling water from this company. Two of the cases arrived damaged with smashed bottles in them. I requested the two cases were replaced. Not only did the company spend more than a week requesting photo after photo, where on the first occasion I cut my hand considerably on the broken glass, they finally came to the… Read more

conclusion where they basically told me I was lying and offered to send 6 bottles. This company should be embarrassed by their actions over something that was probably valued at around $30. Buyers be aware I would be careful dealing with a business...

France at Home
France at Home    

Hi Matt We’ve reviewed your recent review and… Read more

chauby
chauby22 posts
 

Magnifique ❤️❤️ – Being French ordering from France at Home and opening the box is like Christmas .An amazing Company❤️ Delivery Quick and packaging of very high standard and recyclable. And prices very reasonable I used to live in NSW Absolutely no issue there even for fresh product. And now lucky enough to be in Victoria. Fantastic company And Fabulous customer service.. Merci infiniment d exister !!! et Surtout ne changez pas❤️❤️❤️ Show details ·  1

Virgola
Virgola32 posts
  Verified

Wonderful French supermarket online. Great range of products, top notch customer service and affordable prices – I have been ordering at France at home for approximately 15 years, if I recall properly. As a French who immigrated in Australia, France at home is a wonderful supermarket online that allows you to find all the French goodies you are missing from home. Bret Chips, merguez, Toulouse saucisses, cheeses, pâtés, rillettes, lollies (French Haribo),… Read more ·  1

sweets (LU), condiments (Amora), Guérande salt, canned food (Bonduelle, Petit Navire) , soaps (Le petit Marseillais, Ushuaïa), moisturizers, cleaning products (Savon noir) and so on, all French. And their prices are always reasonable even though imported from France. You cannot find what you are looking for? Do not worry, you can submit requests. You can also purchase gift cards if you wish to give something special to someone special. They often attend French markets around Melbourne and Sydney as well, so keep an eye out of those. The team is wonderful, friendly and serviceable. I highly recommend France at Home!

Simon P.
Simon P.108 posts
 

Speciality French food and more! – For everything French, from the snails (yes!)(escargots) and Goose and Duck pate liver (foie gras), to 11 vegetables Soup, Speciality Cheese, uniques French biscuits, organic tooth paste, and the only liquid hand wash for cloths that is truly soft on hands (Genie Gel express) everything is imported directly from France and use by dates are… Read more ·  1

provided for products on website. Delivery is within reasonable timeline as shop is in Victoria. Give it a try, you won’t be disappointed, I haven’t been!

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