YourGrocer

YourGrocer

  • Verified company
4.6

112 reviews · Statistics

PositivevsNegative
89% · 1008 · 7%
Return Claim MadeYes (0) · No (26)
Value for Money
4.4 (28)
Product Quality
4.6 (29)
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Reviews

112 reviews
Kara
Kara Greater Melbourne (Outer), VIC · 8 posts

this service is WAY to expensive

way way to expensive a chicken in the supermarket for 14 dollars is marked up to 20 dollars with this service.

Pino
Pino

Game changing, awesomeness!!!

cat
cat vic

scam!

wanted groceries delivered as my family is currently sick and our car is broken down.

They asked for my license or utility bill to be sent via email and then refused my order and accused me of making a 'fraudulent' order with them and then reported my information to police.

BigGirl M.
BigGirl M.
 · Verified

Great customer service, fast and efficient!

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Anna
Anna

Requested to send them a photo of my drivers license

Jillian
Jillian Greater Melbourne (Metropolitan), VIC · 4 posts

One try and I’m hooked

Your grocer came to the rescue in lockdown when I was in mandatory quarantine and regular big chain supermarkets failed. I ordered at 11 am on a Sunday and by 3.30pm on the same day I had the highest quality fresh produce, meats and even toilet paper (we all know finding toilet paper in a lockdown is rare!) delivered to my door. There was a tiny mistake with one of the items delivered so I emailed your grocer and someone got back to me in about 30 mins and issued a refund for that product, no hassles. I’m seriously impressed by this service - enough to write this interview with no incentives. Highly recommend this service.

Shoshanna Esam
Shoshanna Esam Greater Melbourne (Inner), VIC
 · Verified

Once tried- You would organise it for you grandmother/mother/bestfriend

Edward
Edward

A must when your favourite produce falls outside of your 5km bubble

Value for Money
Product Quality
Nicole K.
Nicole K. Greater Melbourne (Outer), VIC · 3 posts

Great choices and variety!!!!

Value for Money
Product Quality
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Tantastic
Tantastic Greater Melbourne (Metropolitan), VIC
 · Verified

Impressive

Kerri M.
Kerri M.

What a fantastic service

Since we have been restricted to our 5km radius I have been missing going to South Melbourne Market and in particular buying the fresh seafood. I had my first order delivered yesterday and from ordering to delivery I couldn’t fault the service of Your Grocer and the seafood I got delivered was beautiful. Thanks!

Sue
Sue melbourne · 2 posts

Smells like a fresh Melbourne market

Value for Money
Product Quality
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Larissa B.
Larissa B. Greater Melbourne (Inner), VIC

Great quality food, exceptional customer service

Helen
Helen Greater Melbourne (Outer), VIC

Great service to deliver fresh fish

VSC
VSC Greater Melbourne (Inner), VIC

Perfect

Questions & Answers

Colin Jones
Colin Jones · 

Why do you continue to charge me membership fee of$16.99 when I no longer use your service Regards Colin Jones

The Reviewer
The Reviewer · 

Why not simply contact them directly rather than ask in a review site.

Guest
Drew
Drew · 

Hi, I have just been introduced to your grocer. I have had a look at meat prices across the various butchers and find that they are much higher than local supermarkets and significantly higher than ALDI. Im wondering if you have super specials on meat at any time as this is when I might consider buying. Is there a category for specials or an alert service such? Many thanks Andy

YourGrocer
YourGrocer · 

Hi Andy,

Welcome to YourGrocer!

The meat prices from our butchers do vary from ALDI and the big supermarkets. It depends which butcher you purchase from though, we have higher and lower end butchers to chose from. We’d be happy to recommend one to suit your needs, you can reach out on chat or call us on 1300 851 343.

We do have a 'specials' filter in our sidebar under 'Category'. Here there a number of meat specials that are marked in orange print.

All of our specials and prices are up to date on the website although I love your idea about an alert service. I'll pass this suggestion onto our team.

Thank you so much for getting in touch.

Isla

Guest
robyn
robyn · 

What areas in Nsw do you deliver to??

YourGrocer
YourGrocer · 

Hi there!

Sorry for the late reply! We currently deliver to the following postcodes in Sydney: 2204, 2130, 2049, 2042, 2048, 2044, 2205, 2206 & 2203.
Have a great day!

Guest

Get an answer from our members and YourGrocer representatives

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