NQR Grocery Clearance Store

Their pricing and range is good – They carry the basics, and I generally just buy meat, frozen vegetables and cheese etc., some condiments etc.. The stores are generally located next to REAL green grocers and butchers. So this is in combination with Aldi for some other things, so it works out well. Coles and Woolworths have both perpetually bungled my home deliveries for some… Read more

time - where only 1/2 the order turns up, they refuse to fix it before they send it, and they expect me to be happy to wait a week or more for a refund... AND they both have refused to clean up their acts....

"Oh sorry we could not substitute "Lebanese flat bread" with "flat bread, wraps or pita bread" because they are not Lebanese....." Just never ending problems with my orders like that.

Well Coles and Woolworths have completely blown it.

I won't screech about, "I will never enter their stores again - as long as I live", I will go to shop at Coles and Woolworths, if they are close by, and I happen to be going past, and usually only for a decent lunch on the run (e.g. hommus - flat bread - fresh veges, meat and cheese)... But other than that... Naaaaa.

I am also getting rather sick of huge under staffed stores, with under trained staff, that are the size of city blocks, inside shopping centers, the size of small towns, that are full of shops that are filled with things I neither want nor need........

So the likes of Not Quite Right, I can park almost out the front, most times, it's a short walk through the front doors to the groceries they do stock that I do want and need, and NQR and similar, get top tier preference these days. The BIG chain stores and their ineptitude, are no longer on my list of prefered suppliers.

Worth a look every week – I check NQR weekly before my full grocery shop and also receive their email newsletter so I know what is on special. Savings are often huge, and even though not all items are stocked regularly, there is also a large selection of regular items ... frozen goods, pasta, bread, milk etc. They do NOT sell anything after the "use by" date but there… Read more

are many items that are sold after the "best before" date ... these items are usually good months or even years after that date. As some reviewers have pointed out, the aisles may be crowded and it doesn't always look beautiful (although I have never thought it was dirty, and the staff is always very helpful). You have to adjust your expectations ... it's not a glossy supermarket with prices to match. It's a discount store, and the inconvenience of tight aisles is well worth the money I have saved. It is also wrong to assume everything is past its best before date ... many of the items have exactly the same best before date as the supermarket, often at less than half the price.

Need for Understanding – It is very interesting reading the reviews, and it amazes me why people express an opinion without understanding the difference between a best before and an use by date. Products which display a best before date, after prefectly fine to purchase and consume after that date. Most manufacturers give months after a best before date due to the… Read more

improvements in packaging etc. However in my experience NQR has very little stock which has past the best before date. A use by date is that, and I have not seen NQR selling products after the used by date has been reach in the Dairy department. As far as I am concerned, I find a number of great products to purchase, and often lines which I can no longer get in the major supermarkets. I believe that NQR doesn't market itself as a place which you can do your whole shop, but the place to shop first if you want to buy a range of products at a low price. I shop at NQR first, then do my fruit, veg, meat and other items I couldn't get at one of the majors. Great staff at a number of stores i have visited, cheap pricing, good specials, and often lines that I can no longer get in the major supermarkets. Hint check the website for specials.

Everyone should check out the bargains at this place. Cheapest shop in Adelaide – Great items, known by brands, friendly staff at the Prospect store. 5 stars Show details

Certainly makes life better in this day and age – I recently discovered NQR (Modbury) and am delighted and astonished by the bargains I have found. The store is clean, airy, well set out and with adequate knowledgeable staff to help if necessary. Some items have a short , best before date, but if you are buying what you need it is easy to consume items within those dates. There is a wide range of… Read more

products available , surprisingly so for such a discount store with many reliable, well known brands also. I find it is a pleasure to shop there while also helping my very limited budget. Seniors are treated with dignity and on certain days also receive a discount at the cash register. They have made my weekly shopping trip something to look forward to.

Love shops like this – Visited the Prospect (SA) store today for the first time and was suitably impressed. There was a similar store in the same building that closed down a year ago. That been there for around 20 years and got stale and unkempt. The NQR store was well laid out and well lit. Lots of bargains there and I'll be visiting on a weekly basis. Show details

Occasional bargain, but – The Frankston NQR on Beach Street is easily the worst NQR store that I have ever been in, it is filthy and heaps of shelf labels are always missing. I am a fan of NQR, but very rarely bother because this is my local. Due to this store being so ridiculously bad for so long, a 1star review for the franchise is valid, since a decent franchise would… Read more

not tolerate this. Do not assume you are getting a bargain here either, while it is generally the case, it is also common for supermarket prices to be cheaper on a variety of items.

Pricing is misleading – The pricing labels was different when they the item was punch in the counter. Staff said it is correct tho they can read it properly that it was not. Show details

Please put a price tag on your products – We shop weekly at Nqr Frankston and are happy with the staff . But it would be nice to have the correct prices displayed on all their items and not having to ask the staff what price is this ,due to no price tags.Even worse wrong prices displayed and not knowing until checkout , it wastes our time and yours.Hope someone at Nqr reads this and that we are not wasting our time. Show details

NQR is OK overall... but my local Sunshine store is annoying: -Prices often aren't marked (not always their fault... as some people come along and remove price tags) -The price at the register is wrong ~50% of the time I shop there. Customers… Read more

shouldn't have to point out errors to staff. The errors are almost always in NQR's favour. Typically a lot of the stuff on special isn't in the system. -A lot of stuff never gets marked down... they just throw it out.This isn't normal practise as other NQR's mark their stuff down just before it reaches expiry (they improved this a bit since I last complained). -Some stuff is dearer at NQR than at Coles next door e.g. Christmas cakes (which have been on the shelf since last christmas) & toilet paper.

Both myself and the staff are getting tired of correcting prices because it happens so often... although they haven't complained.

Suggestion Currently NQR have no incentive to fix the incorrect prices. They need to be a bit more proactive e.g. Offer a reward for incorrect prices... or provide the item for free (Coles does this). The prices will get fixed really quickly if they do this.

It would help if customers could view the price of the item as it is recognised by the cash register. Currently only the cashier can see the screen properly. A lot of shops show the price to the customer as it is scanned by the operator. This means the customer can notify the cashier if an error is spotted. Otherwise you have to scan the receipt after you've paid. Then the operator has to type in the receipt number and manually process a refund. This is especially annoying if there is more than one item to refund and you end up processing two (or more) refunds. Adjusting the screen so you can see it helps... but one of the operators told me off for touching her screen.

This kind of pricing error is costing customers $$$ as it's obviously happening to a lot of people. They really ought to fix this... or at least improve it significantly.

These problems seem common across most NQR stores... as a lot of the reviews have the same complaints.

Interestingly... the Derrimut NQR store (only a little further away) is much better: Expiring stuff is marked down there more frequently and there are fewer pricing issues.

:-)

Not Good Enough – Just a heads-up for anyone shopping at the Albert Park store in Adelaide—be careful buying ice cream! A couple of times now, I’ve seen boxes of ice cream left sitting on a flatbed trolley for ages. The trolley was there when I arrived and still untouched by the time I finished shopping. I felt the boxes, and they were soggy and warm—mind you, this… Read more

was in summer! Meanwhile, the older lady (who I think is the manager) was off singing and doing whatever instead of dealing with it. It’s really not good enough.

NQR is cheap alright, but its marketing is stale and the store layout are badly outdated – I've been to NQR a few times and yes you do get great value for money, you get many great products and a few no so good ones. There was a lot more NQR's over a decade ago, now there's only a handful. As consumers the cost of living is going way out of hand, less known discount stores are getting more business because of this, maybe NQR got in the… Read more

right time when the 1991 recession hit Australia, when the economy improved NQR might have lost business. Anyway, if NQR wants to stay in business they should hire a new marketing team and change the store layouts to the 21st century, its not 1991.

Value for money. Good bargain option compared to Woolies and Coles – Been shopping at their Frankston store for some time and have been loving the bargain available. Some staff is really nice and the store is pretty much neat and organised. Good to choose as alternative to Woolies or Coles. Show details

Great bargains. One staff member (works saturdays) at frankson NQR, completely rude – Was served by a lady that rolled her eyes at me and gave me a blatant stare and made rude remarks everytime i made civil polite conversation with her. Other staff have been fine, but this lady on Saturdays is completely rude. Poor customer service.

Good place for bargains – We regularly shop at the Kilsyth shopping center weekly. Although we do use the other supermarkets there we always call in at NQR and see what bargains we can get. We rarely walk out without purchasing something.

Good value, we always check at NQR before going to Coles or Woolworths! – I'm talking about the Kangaroo Flat store. First of all it's important to remember that NQR stands for "not quite right" so many of the products offered are close to the "use by" or "best by" date, or deleted lines or end of line so what's available varies a fair bit from week to week. However, once you understand and accept that this is the… Read more

nature of the business, it's a great place to shop. The staff at the Kangaroo Flat store are always very helpful and friendly and make shopping there a pleasant experience. I note that a lot of the staff have been working there for some time. There are generally good specials in the frozen and dairy sections and recently I have been buying some very nice Belgian beer at a great price!

Beware the Rose – Our store at Kangaroo Flat offers a good range of products at very good prices and products change regularly. To save a stop at the bottle shop on way home from shopping decided to try your Rose....unfortunately it was undrinkable

Great deals and bargains – Prices are amazing on most things. They have a big sellection of frozen foods and other goodies. Dont expect a supermarket because it a bulk buy store. Always have differnt specials and products you wont find at safeway or coles. Worth checking out.

Great but encourages you to overeat! – Good stuff, cheap with ever changing variety. Lots of chips, nuts and drinks. But sometimes gourmet specials. You might buy too much of the wrong stuff though and that's the downside

great place for budget shoppers – i have shopped in NQR BALLARAT many years,always look in on a weekly basis,rarely leave without a load of super specials and named low cost groceries.I have yet to buy an item that was nqr,yes they have items we have never heard of that are end of run,cancelled o/s orders,over stocks but to date everything has been in perfect condition,the… Read more

coolroom section always has some super lowpriced bargains in there,Just dont expect to do a full shop there,i go there first,then ALDI and then the big two for those MUST HAVE lines,being a pensioner i have to watch my pennies,THANK YOU NQR great staff great prices.

Treats we would otherwise have to go without – As my husband got ill and had to leave work we had to find ways of saving money......NQR has helped us so much over the past couple of years and we have easily saved over $3,000 dollars from our grocery bill. The products are fantastic and the variety has been terrific. We shop each week at NQR and along with growing our own vegetables and by our… Read more

meat direct we have no need to purchase from other over costed supermarkets...... And we also get the most amazing treats from NQR if you haven't tried the otherwise very expensive dish'd

items yet at a very cheap price at NQR then you are well and truly missing out "more for us" popping a frangipani pear flan in the oven tonight...thank you NQR we love your stores.....anyone who says anything different doesn't need to shop there.

I love this store! – I'm a recently converted, now-passionate NQR shopper. I will go here every week to see if there are any bargains among the food I want, and then i buy up big. Their wine selection is also quite decent, I've found a few beautiful wines for $5 each

If you see this shop, just keep walking past. Do not enter these dirty shops – Upon entering nqr shops, you notice the dirty floors, shelves and products. When I have purchased anything, I can be assured a trip to the doctors the next day. FOOD POISION HEAVEN. My advice if you see a nqr shop. Just keep walking. Want cheaper foods? Aldi, Coles and Safeway in my opinion are much cheaper and cleaner anyway. Time for this chain… Read more

to close up again.

Bad Products, poor store layout, dirty shops, dirty floors. Grim and grot everywhere.

OK – ifi am at the shopping centre where the NQR store is I usually stop and pick up a few bargains. theprices are cheap, but I wouldn't expect to get my weekly groceries there. stillwell worth a look if you are after a bargain and if you need to buy in bulk. the last time I went into the store I was amazed by the politeness and friendliness of the staff member at the checkout. cheap prices Cant get everything I need in one shop.

Not for a full grocery shop – I love NQR. My local has very helpful and friendly staff and great bargains. You couldn't do your whole shop here and you have to bve flexible with brands etc but it's great to visit on the way to doing your big grocery shop for the week and I feel I have saved money there. I work in a cafe and we often get things cheaper in NQR than from our actual suppliers! Cheap Specials change often so you can't get the same things each week

Terrible Store- Terrible Service – There was a poor range of stock available, and prices werent as competitive as I had expected. Service was less than adequate with an unprofessional approach and two issues with the register operator that required Manager intervention. This was an extreme waste of time, and I wont be returning, not soon, not ever. Bad customer servicde, poor range, not that cheap.

great to stock up before a party – I always head to NQR if im expecting guests or going to a party, they almost always have a large election of nibbles, dips, cheeses and soft drinks at a fraction of the cost of the supermarket. The yoghurt is also very cheep and i often freeze this as 'ice-cream' if its close to the use by date. Gives you the opportunity to try products you may… Read more

not usually buy eg i tried the '5am organic yoghurt', which was about 50c a tub, and i loved it, now i get it from safeway but it's about $3.50! The service isn't great at my local, and it can be hit and miss depending on what's in stock

Suited to some – I have been to my local NQR a handful of times and I probably won't be returning any time soon. This store is great for the people on a tight budget but thats about it. The store layout is appalling and they have very narrow aisles with high shelves. If you like buying in bulk or items close to expiry dates then this is for you. If not and you… Read more

like to buy everything in the one store (like me) then this isn't for you. There items change on a regular basis and there is no consistency with this store Great for budget conscious

Good – The one near us has closed and then another one closed, so there is only one other located pretty far from us. My friend goes to them all the time and she really saves money because she stocks up on general grocery items and she finds them a good value for money. Some of the products may have carton damage or be very close to expiry, but other… Read more

than that, there is nothing wrong with the products. Overall, a good place to check out and see if there is something that suits your house. Its also good to check out their catalogues for specials. The price is really good because you save money for food thats still good. If you dont like carton damaged products or those near their expiry dates, then it wont suit you. Also the range is a bit limited, but if you arent picky, you can save money here.

OK – a small shop that has dicounted foods due to close to expiry date, slightly imperfect packaging, expired, stock over run item..is a great place to begin shopping prior to larger supermarket chains as you can find you save on some items we have 2 locals stores where you will find some great deals on discontinues, near expiry date, slightly… Read more

imperfect packaged or expired items. is a small store though and stocked range is limited, ideal to go there prior to other supermarket chains. watch the dates on products as often they are close to expiry/expired and you may find the taste not as you thought it would be or you dotn get through the product prior to expiry.

OK – you can find alot of great deal here but you really do need to check dates because there are alot of items expired but you can find some stuff that are just close to used by date quite cheap. i did have a bad experience once where there was ants everywhere in one of the stores it was quite off putting they have alot of stuff cheap, alot of… Read more

variety, there are quite alot of these stores around now so easy to find on enear you there are alot of products already expired which some items you should not sell expired in my opinion

Good – NQR is not really a supermarket you could do your weekly shop at and its not designed to be that but that have some great specials and it a good idea to visit regularly for cheap snacks, soft drinks etc. They also stock items which have been discontinued so sometimes you will find items that are no longer available at the larger supermarkets. Some… Read more

of the freezer stock looks a bit old though and you need to check use by date on the fresh food as it is all close to the use by date. Lots of discounted food especially snack foods. Use by dates are close to or passed on alot of products.

Bad – nqr is known for selling products a lot cheaper than any other supermarket but if you after quality then this is not the shop for you,they offer a large suppl of cheese yoghurts and creams ect for a very cheap price,but the catch is that they are either out of date or have about a day left before they go out of date,in my opinion i dont think… Read more

anybody should be able to sell out of date food products cheap prices on majority of products well named brands available and they are open 7 days w week everything they basically have to offer if its cheap its just about out of date or is out of date,

The Sunbury store is good. I have found some fantastic bargains including vitamins. Please continue to check use by and best before dates. Show details

Cheapest store in Aus – Great range of snacks, beer, wine, spirits, dairy, crafts, pet food and my favorite... Ice cream. Something for everyone. Really.