Action Sports Round

Don’t waste your money – Zipper broke only after a couple of years use. Ordered a new net that was ‘in stock’ to find out no it actually wasn’t and they had to order from O.S. That was 18 months ago, we are still waiting. We had to purchase clips to keep the net closed after our toddler fell out. Parts department have never called or emailed to advise status. Continual… Read more

blame on covid for delays. No solutions offered, won’t let you speak to management. Absolutely disgraceful customer service. Will never purchase another action product again.

My galvanised trampoline has completely rusted (legs fallen off) after 3 years – We bought a 14 foot trampoline 3 years ago. We complained about the quality after 5 months with the frame starting to rust and the trampoline not up to standard, with the reply from action as these trampolines haven’t gone up in price in years so they have to drop the quality. The only part of the trampoline that lasted was the mat. The net… Read more

broke after 4 months. The net poles bent not long after that. The legs on the galvanised frames have totally rusted through and disappeared.

Would never buy another.

Totally disgusted with product & service – This trampoline is only used by grandchildren - approximately 10 times a year Only one small child on trampoline at a time - 4 - 6 year olds Not sure how safe due to falling apart - poles have broken, netting ripped, safety matting shredded - no response to complaint email

Doesn't last long – After 3 months of use the net ripped and has kept on ripping which is a chocking hazard to the kids. The velcro holding the net to the poll has all split and can't go around the polls anymore. I only give it another star as the rest of the trampoline is still in tact.

Absolute crap of a trampoline – Trampoline is torn too shreds , frame rusted , matt is torn and padding and net are in tatters. its like ive had this thing for 10 years. Its only just over 2 years old and im throwing it out , and when i rang for parts , it was more expensive than buying a new one . Dont buy there trampolines , in my opinion they are also very unsafe cause there not one bit weather proof ,

refused to honour warranty with 2nd issue – Pin came loose causing leg pole to go through mat. Fortunately not empaling my grandson. We were told that it was our negligence. Poor maintenance. By the looks of the mat the manager said it hadn't been looked after. Apparently when we move it to mow the grass this can cause the pins to come loose and this is our fault. Very sad that i… Read more

didn't listen to daughter and friend who said purchase the kmart trampoline which was cheaper and they have been extremely happy with theirs. Managers and sales staff continually passed me around to each other but even when seeing pin in leg said it was not assembled correctly. Poor quality and dangerous. Didnt honour warranty. used excuse we didnt check to see that the pin was safe. Yet it broke in use so how could we stop it from going through mat. Also told me i was vindictive for wanting to give a bad review. Also 3 months after purchasing the mat came apart which they did replace but this shows poor quality.

Serious safety issues, should be recalled – This trampoline tore in half as my 9 year old son jumped. He could have broken a leg as he fell through to the ground. This is a serious manufacturer fault and potentially deadly. This product should be recalled it is a serious health risk. Action did not respond to my emails to them. Would never recommend this to anyone.

Cheap, Nasty, Fell to Pieces – Do Not Buy! One might joke that they must have put some effort into designing this so that it fell to pieces so rapidly. We have had out 12 foot KS0120 trampoline for a few years, so I can't remember the exact dates of failure. First the pads over the springs appeared to depolymerise, and bits of pad and foam spread all over the garden. Then… Read more

the net came to pieces, bit by bit. The springs had started to rust when the thing was set up. The spring loops on the mat pulled out at random, and - according to the boys - springs whizzed about at speed. The padding on the poles has degenerated into little fragments of plastic, and the foam inside has blown about. The metal tubes are rusty - some have rusted through - and the u-clamps are rusty little messes.

What has survived? The plastic protectors on the u-clamps and the things on the ends of the poles are fine and apparently undamaged. That is it.

The remains of the trampoline is now under the house, ready for the next council clean-up.

If people can make cars and garden furniture that lasts for decades, then such trampolines as this are worse than bad jokes. Do not Buy! Tell your friends not to buy.

Poor quality very dangerous – Tramp is 6 months old and springs have been snapping and flying off. Weight limit is 120kg and heaviest user is 60 odd. Action say it's not suited to high skill levels? Our heaviest son jumps up and down, no tricks etc. we are going to NCAT, it's not fit for purpose- jumping is snapping the springs. Do not buy.

Do not buy very dangerous – I purchased the 13ft trampoline 2 weeks ago for my kids for Christmas.. 2 of my children were jumping on the trampoline when the whole side collapsed and the legs gave way at the same time causing my kids to fall through and get some nasty bumps and bruises lucky they didn't get any worse injuries.. This product is faulty.. When I called action sports they told me that only one child should be on the trampoline at a time!!!

Poor quality, Extremely poor customer service – We kept our trampoline under cover and was not used a great deal by our 3 year old. When the net ripped (in less than 9 months) we were told it was due to excessive force". After being asked to find receipts, send multiple photo's and poor communication, we were told the same thing. Definitely a shonky product that I would not go near again even if it was free!!! I will definitely spend the extra money and get another brand next time.

Absolute Crap – Don't buy this product. For something that people buy to be safe for kids I have no idea how they allow this to come in to Australia. The pads, nets, etc. fall apart in less than a year and customer service is a non existent joke. Pay a bit extra and buy a real one.

Flimsy, terrible quality products. Do not recommend – I have purchased 3 action sports products, all have failed to last. I have had to replace all 3 products with a different brand. I would never buy Action again. The latest product being a 6ft trampoline. I have emailed requesting pricing to replace affected parts, and almost a week later no response. I have decided to buy another branded… Read more

trampoline. Products are crap. Customer service is non existent. I recommend you stay away from this brand and pay a bit extra for another brand of better quality.

disgusted – I bought an action 8 ft trampoline this year, lasted two months before the springs expanded and my children (the oldest 14) could no longer jump on it. Was disappointed with the warranty service. Called and also emailed every second day to the company for new springs but nothing was done.

stay away!! – We have had the trampoline for 4 weeks when the stitching on the mat had come undone. Contacted the Action spare parts call centre to replace mat. still waiting 5 weeks later. Have called only to be told that she does not know when the replacement mat will be sent out as they are changing warehouse??? NOT MY PROBLEM. when asked for a refund on… Read more

my $400+ trampoline was told that i need to go back to where i purchased it from. Do yourself a favour and stay away from this brand!!

Waste of money – Just replaced 3rd mat in 12 months. Stitching comes undone making the springs come lose And the mat ripped Kids weigh under 50kg. Weight should be up to 120kg. Net zipper broke and pads rotted away in under 12 months. Last trampoline mat lasted 8 years. Not happy . Crap quality

Just another disappointed customer – So we ended up getting the 12 ft because it had the appropriate weight ration for one of us to get on with the kids. From that respect, it's fine, however like almost everyone else, the pads and net are completely trashed and cost almost as much as a new trampoline!

Terrible – Just over 12 months old and the mat, netting and pads all need to be replaced. The net and pads have deteriorated in the weather and have big holes in them, and the spring-free mat is so loose the kids can't even jump on it anymore. I now have a 12 ft trampoline that takes up the entire backyard that is useless. Total waste of $600.

Awful – Only had this trampoline for a couple of years and my daughters leg fell through the mat. She ended up having quite alot of tiny fibres in her skin which most were removed in hospital. We will be contacting the company tomorrow and we have photos of before and after they were removed.

Like others, agree it's terrible quality – Our daughter received this as a gift from her grandmother. Within 12 months, the spring padding began to fade and disintegrate. One of the netting poles bent in the wind and the netting itself was starting to tear. We had moved states and didn't actually set up the trampoline until a year after it was purchased, so we didn't see the wear until it… Read more

was out of warranty. We bought new spring padding to extend its life but now the protective net is torn to pieces and needs replacing. The fact it is an odd number (9 foot) makes after market parts harder to get and more expensive. The whole thing will be landfill soon, not even 2 years after it being set up for the first time. A colossal failure of a product.

Not recommended – These trampolines are low cost but terrible quality. Had to throw it out after just a few years. Padding, nets disintegrate within a year, replacement parts overpriced and not worth it. Poles not sturdy and bent in the wind. The base is the only ok part, although springs rusted easily. Had terrible time putting it together because incorrect and… Read more

faulty parts provided - took ages to sort out. You're definitely better off paying for something better quality.

Safety pad deteriorated in 12 months – Do not buy safety pad deteriorated In 12 months called company told me 90 dollars to purchase a new one disgraceful effort from action sports but even worse from toy's r us that sell rubbish at premium prices.

How disappointing! – we have purchased the Actions sport trampoline from Toys'R'us as a replacement for the old one which gave up after 4 years of heavy use. The new one did not last long- spring padding and net lasted approx. a year., pink colour faded. Net is so fragile that disintegrates in my fingers without much force. I contacted the the store , they directed me… Read more

to the company, which did not even bother to reply to my e-mails. Of course called them- they do not have spare parts, expecting the container coming in several weeks.It will cost more than $200 for spare parts. Very disappointing- it is spring. Poor quality because was cheap?- not sure , the previous trampoline,lasted more than 4 years used almost daily, in full sun, padding was replaced once after 3 years and net was almost intact at the end.

Do not buy this product.

Net and mat deteriorated. Parts more expensive than the new trampoline – Its cheap, the net started breaking after a few months, and the pads have now totally deteriorated and dangerous as the white foam that is in the mats and plastic is perfect for the kids to put in their mouths or breathe in. The spare parts cost more than the trampoline. Not happy with this purchase. It was good for the first few months. Doesn't last long. Cheap trampoline bt expensive parts.

Don't waste your money – This is a below average product. After 10 months the net has torn in so many places it is beyond repair. The mat has fallen apart (the strings tying them to the base lasted about 4 months before systematically tearing off) and after repeatedly trying to contact the company to buy replacement mats and net and has no response I have given up. I have… Read more

owned a spring free trampoline in the past (we moved OS and gave it away) and it was billiant. I couldn't afford to buy one again so settled on the Action Sports….I wish I had waited until I could buy another spring free. Nothing Mat completely deteriorated after 10 months, Net continually ripped. Terrible customer service

Terrible – Within 2 months the pads had deteriorated. Not happy. I went to order replacement pads from someone else but when I measured it it wasn't 9ft it was 8&1/2 ft (metal edge to metal edge) which means I HAVE to buy from them but I won't waste my money. Won't buy this brand again! Pads deteriorate quickly, Big W online no help...

You get what you pay for – It's a cheap trampoline, so don't expect much. We bought it as a xmas present. After 1 year the foam pads disintegrated, and had to be replaced. After 14 months the netting on the side is perishing, making it unsafe. The bounce is pretty rubbish, but I guess you would expect that from an 8 foot trampoline. It's something the kids will use for years, so shell out for a better quality one from the start. Cheap. Poor quality.

Not bad – Bought this trampoline for my daughter in January....it's now February and the originally bright pink pads are now a dull pink. Faded VERY quickly even with the net and shade 'circus tent' cover on top and kept in relatively shaded area! The legs seem a bit flimsy. The kids like it thought which is the main thing. Kids love it. Good bounce and holds adults as well. Flimsy legs and pads faded way too quickly.

Sooooo disappointed – Set up for Christmas , the springs come off too easily the jumping mat is floppy no tension at all. Do not recommend. When jumping it sounds like it is going to fall apart. I encourage you o spend a little more and get Australian made if available so you can get proper warranty. Nothing No tension on jumping mat and sounds like its going to break when jumping on it.

Excellent - we got nearly 7 years out of it – Excellent - we have had almost 7 years out of it - in all weather under trees in QLD. Yes pads went after a few years and were replaced. Netting was replaced also after 5 years. Springs mat mat quality superior = good bounce - friends cheaper trampolines and it has outlasted all others we know. Quality

Does not last long! – Our trampoline was under a year old and it was showing signs of weather damage. The actual frame is flimsy the mat itself is fine but the shield and padding are now stuffed..it looks like its had 50 kids jumping on it at once and is completely shredded... To replace it all costs more then the trampoline did..... Bad padding and shield. Nt good for Australian weather. Buy another brand!

Action Trampoline Review – I purchased a 12 foot Action Trampoline five years ago and the quality of the item was poor. The blue pads do not wear well, they cracked and fell apart within 12 MONTHS. The item was used without the pads for the next four years and then the mat stitching fell a part. I now have a pile of metal in the back yard. The cost of a new mat and pads… Read more

is almost the cost of a new trampoline. They don't make things like they used to. It cost me $100 dollars a year over five years. $500 poorly spent. :( When it was in one piece the kids loved it. Poor quality components. Doesn't hold up to weather conditions of Australia.

Poor quality. No warranty. Arrogant people – Purchased 12' combo with big top. Anchored it in ground (lucky). 2 days later bit of wind, all posts collapsed and legs bent. Called them for warranty, they said 'Act of God' ! Told us to buy 6 new posts @ $15 each. Really arrogant talking. Legs supposed to be 1.8mm thick, were 1.4mm. Posts instead of 32mm diameter, were 27mm. We all know chinese… Read more

stuff quality, but this here is false advertising. No way it can withstand the weight of a 150kg person on it as they claim. Their warranty says, that they recommend you to disassemble it for gusty winds and store it inside (takes 2.5h assembly and 1.5 for dis assembly). So basically do not use it outside! This trampoline in my backyard surrounded by houses, fell after 2 days, others in the open live for years. Looked nice. Poor quality. Collapsed. Didnt honour their warranty!

Great for the whole family! – The instructions were easy to read, easy to assemble, looks great and the net is strong and fits excellent! LOVE IT! Great warranty too. Assembly, look, structure and sturdiness