Parts / Service - AVOID
Trying to get my 92year old Mothers Air con fixed, was diagnosed as a faulty capacitor - called Actron to give them the model and serial number etc - given wrong information regarding capacitor size by the Actron Service / Parts division. I paid someone to come out and fix it, but as it was the wrong part they had to go back and get the right one - costing me $150 more in service fee as I had to pay for the bloke to drive in peak hour traffic to get the right part...
Purchased in February 2000.
Actron air ducted system
Not the cheapest quote for ducted air, but the most detailed and had two systems to choose from- three or two zoned. Very quick installation from acceptance of the quote, considering it was installed in November this was amazing! Installers were on time and efficient. Have used the system all summer even on the 45+ degree days and it has been awesome! Very quiet units both inside and out and quick cooling- I only use on low setting and its cool within 10min. Very happy so far :D
Purchased in November 2018.
This is my 2nd unit in fifteen years and still the same issue it just is not doing the job
I decided to purchase a NEW ACTRON A/C for my upstairs living area (ducted) however as with the last unit I purchased fifteen years ago I am bitterly disappointed, the unit just cant cope even though I was advised this unit was what I needed for the job. The unit is very quiet but takes hours to cool the upstairs and then not the temperature I want. I also wanted to separate one of the bedrooms to have its own climate control as my daughter suffers from asthma and overheating and was told this was not possible.
Purchased in August 2018 for $5,000.00.
Perfectly cools and heats!
My ActronAir Classic has been on point for two summers now. It has coped on the 35 degrees plus days well and can be kept on all day no problem. It cools the house fast and efficiently during the days and helping us get a good nights sleep. The controls are simply and easy to use, from changing air flow, temperature and setting timers. I would recommend ActronAir units to all my friends and family!
This is perfect, should have done it sooner.
This unit cools the entire house very quickly and even in the extreme heat we have had over Christmas. The controller is very user friendly, even my 7 year old can use it.
Purchased in December 2018 for $6,800.00.
Actron air is a waste of time and money
Actron air ducted system broke down in 2015 call actron air to come out one of the gas line broke them replace the the front condenser broking gas line compressor start up capacitor 2019 hot weather this peace of crap actron air ducted system broke down again not worth it money wast of money
Perfect Air Conditioner for home
Actron AC was installed at my place in Jan 2013 and is working perfectly fine since then. Never had any issues with my air conditioner and get the cooling immediately on the hot days and heating on the cold days. Very efficient unit. Also, great after sales Service. Will definitely recommend Actron AC to my friends and family.
Great for our house specially during summer
This was all we needed to cool and heat our 3 bed room house. We also have a long hall way so got surprised how well this air con unit works as the tubes are super long! It takes mere seconds to cool the house or heat the house and we love the system
Excellent hardware, & works superb but useless delivery by supplier
This is the 8th Actron AC or fridge unit I've bought in the last 4 yrs. It's great gear, Aussie made and outperforms like for like other brands. I know this 'cause I have a Fujitsu and an identical rated Actron in the same floor plates/heat loads and the Actron simply outperforms the Fuji. Cooler quicker & quieter and needs to be turned down sooner. I first got on to them by a fridgie mate who swore by them and he was right. So when our office AC faltered and was beyond economical repair I had no hesitation getting my electrician to fit a suitable sized Actron. Problem was he's not an Actron dealer so it had to come thru another mob. Because of the AC units size & weight Actron was supposed to deliver straight to site but the driver refused to and drove off using an unsustainable excuse that he couldn't reverse his truck into our property!! What a joke. He said "because of WH&S" he would deliver it to Synergy (the supplier) 2 suburbs away. Delivery driver probably running late or because it was a hot day. Talk about useless. Why hire a driver who cannot reverse his truck? The dealer then argued with me about delivery so I simply booked AND PAID a local removalist and they picked it up and dropped it off, reversing their full size pantech into our site with no problem. So.... great gear, highly recommend over cheap chinese or even the "major" Jap brands that seem to be mostly made in Chine or Malaysia or elsewhere.... but make sure you "source" through a supplier that is helpful and get a man to deliver it. Synergy might be good at banging split systems into single level houses but of you want real service, look elsewhere.
Cannot cope with hot days
Currently, the temperature outside is 39 degrees, inside temperature is 30 degrees with air-conditioner on 16 degrees. This is very inefficient. Have come home from work with an air conditioner that works well. We have not used this much - only on hot days 30 plus. At least it is still going today. Usually it stops with very hot days ie over 38 degrees.
A Quiet & Efficient Actron Ducted Add-On A/C Unit to Existing Brivis Gas Heater
With summers getting perceptibly hotter in the generally cool climate of Orange 2800 (as borne out by the historical climate patterns of increasing summer averages for nightly maximum & daily maximum temperatures), unbearably hot evenings over consecutive nights suggested greater relief was needed other than our usual 'modus operandi' of utilising multiple pedestal & desk fans near open windows upon temperature equivalence to effect flow thru & circulate the now minimally cooler overnight air.
Ultimately the home's central mass of warm air wasn't being evacuated nightly by the time temperature equivalence came around the next day & subsequently closing off the house to the hotter air.
Our thermally efficient double brick & canvas awning covered windows home needed some additional mass cooling assistance: bring on the air-conditioner!
We chose an Aussie made Actron add-on ducted A/C unit over a like branded Brivis unit (Brivis installed for gas heating as updated in October 2016) at the recommendation of the installer (Climate King of Orange) due to claimed superior reliability, flow thru design, quieter operation & cooling efficacy at extremes.
It certainly didn't let us down whatsoever for the numerous times it was utilised upon installation at the tail end of summer & even into autumn.
We tried installation earlier mid January however, due to all local installers being overbooked post Xmas & the higher temperature extremes, we were quoted a four week time-frame.
The relatively large outdoor condenser unit at the rear of our house is reasonably quiet, as borne out by our closest neighbour stating they barely hear it upon exiting the back of their home some 6 metres away over a 1.5 metre dividing Colorbond fence.
Size & noise of the outdoor unit is somewhat negated due to the unique airflow design, as it is drawn inward from the front & expelled upwards (as opposed to backwards) allowing for a closer installation to the rear of the house.
The roof cavity mounted indoor cooling unit was easily installed between the existing gas heater blower unit & the existing ducting, albeit with a different size coupling & the associated insulated dual copper refrigerant piping snaking between the indoor & outdoor units. A PVC condensate pipe runs directly into the adjacent gutter from the roof-space.
Operation via existing Brivis control panel is as simple as a mode change from heating to cooling & vise-versa.
Product warranty is for 5 years & hoping to get at least 17 to match the previous gas heater's lifespan.
I hope to update this review regarding electricity usage via a full summer's usage in the future.
Two years old the control panel had to be replaced at a cost of $180 plus $200 service call which is not under warranty. Five years and eight months Just out of warranty the soft starter had to be replaced at a cost of $650. lucky the technical had a spare one in his van.
Best designed unit...silent in operation and so cool
This unit would have.to be the most efficient unit I've seen and experienced.
2nd to none in efficiency,style,.and comfort.
Other manufacturers should take a leaf and adapt to this design and efficiency.
My hat off to the manufacturer and my congratulations to a job well done in the best air conditioning unit ever...
I have waited a little while to post a review on this air conditioner (Actron SRG151E), just so I could determine how it performs in the extremely hot weather that we have been experiencing in Sydney lately. This system, (the main unit, an SRA153C in the roof cavity, servicing 8 x 10inch outlets over 2 zones and all new ducting) replaced a very old General Electric system that we had for 37 years. The house we live in faces due west and cops the sun from morning to dusk, so it is an extremely hostile summer climate as many in western Sydney would probably agree with. The new Actron was installed in early December before the extremely hot weather hit and it handled those conditions with ease with the inside temperature set at 22 degrees celsius, with air coming out of the 2 zones at a medium fan setting. When the 40 degree days arrived, the unit also kept a constant inside temperature of 22 degrees, albeit working a bit harder with the outside temperatures, so in that respect it performed very, very well. The outside and roof units are much, much quieter than what we had and much quieter than our neighbours older model Actron, which we hear over the what noise is emitted from our unit, so in that respect even though it is only new it seems to be very quiet in comparison. For us the choice of this make and model of air conditioner has been a good selection and I must compliment A Grade Air Conditioning of Seven Hills in Sydney, for not only doing a great installation but on their advice on selection etc.
Large, noisy and bad at heating.
If I had my time again I wouldn't purchase this unit. I find myself jealous when I see and hear my neighbours and friends units compared with mine. My neighbours have commented (thankfully not complained, yet) about how loud my outdoor unit is in comparison to theirs. I've only had my Actron for a few months and cooling wise, it does as expected. I did tons of research into the Actron Classic before I purchased it but I wish I had of taken the advice of many reviewers and at least taken the time to listen to a working unit before making my final decision. In comparison to other brands, the Actron Classic is large and noisy.
Update: Oct 2017. We have just been through winter and this system is terrible and inconsistent in the heating mode. It's currently on 26 degs and it's blowing cold air, not working properly in one of the rooms and I even had a guest ask me once to turn it off because of the "cold air" it was blowing on them? Terrible. I have blankets covering me and the unit running while it inconsistently blows a bit of warm and then cold, it shouldn't be like that. I feel truly gutted given the money paid. The installer (Infiniti air) came out a few times to look at the system and they did try to help but in the end they told me there was nothing more that they can do unless I pay extra for modifications. Seriously?? If there's nothing more that can be done than the unit must be rubbish! I would have liked to of given a better review because the installer has been polite and obliging but i'm left with disappointment, regret and a unit that's only decent for cooling.
Very Happy with it!
Very happy with the air con system. Very easy to use and simple and easy to keep it at the temperature that you would prefer. Lots of different settings to use to make it the most comfortable but its still easy to use. would highly recommend it to anyone needing an aircon
Great product has services us well
After 10 years of faithful service and freezing our butts off in the hot QLD summer, finally the compressor went. It was replaced in three days and away it goes again freezing our butts off again. The Air Con is to cold for my wife, where my son and I cannot have it cold enough. 22.5 is the compromise and she will sneak it up to 24 when she can :)
As for the company that installed, they get zero stars. Nicholas Air Conditioners in Brisbane where terrible. They ended up sacking their installer as there was a class action about to hit them. Still that was a separate issue the product has been great.
A Great Choice
Our Actron ducted system was installed by DJS Air to replace a 39 year old Westinghouse. The installation went without any drama and was quick and clean. The new unit is quiet, powerful and effective. Pleasing to look at. What more can you want. Hopefully it will last as long as the old one. Good that it is made in Australia.
Rock solid, so far...
Our Actron ducted system is two years old this week. Faultless so far. Replaced an old EmailAir system and is quieter (inside and out), more efficient and more effective. The Classic series are conventional cycling (non-inverter) systems but include some modern electronic controls and high quality components - works perfectly for what we want. Can't comment on after-sales service - haven't needed any. Got ours installed by A-Grade Air Conditioning from Seven Hills (word of mouth reference) - ignore their crappy website, they were very professional and seem to have done a quality job.
Overall I'm pleased to support an Aussie-made system that has met all expectations.
Such an awesome air con and lovely company to help with any issues!
Has been such a reliable air conditioner and the company who makes it is really on point with their help. They will send you instructions for a quick fix if any problems occur and it's super easy to fix. I would write more, but I am just so cool and relaxed :)
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