AEG F77000M0P / F77000W0P

Worst purchase ever – Never really washed the dishes well. Then the error messages came. Now it will go through a cycle but won't heat the water. Heater has been replaced with still no change. Just junk. Will never purchase AEG again. They are not even cheap, but they are total junk. Show details

Solid and reliable for 4 years the I30 error – This machine had no problems at all. Then one day the dreaded I30 error appeared. I contacted AEG customer Service and was so impressed with there promptness in advising me the machine had a 5 year warranty. A repairmen was arranged and arrived within 2 days. Cut short couldn't be fixed. AEG had a new machine, latest model, delivered and installed… Read more

within a week. A great thank you to Leanne and I will purchase AEG products with confidence in the future.

Lots of space and quiet – Great dishwasher with lots of space and convenient packing. As a couple of two we probably only use it twice a week and can't fit so many dishes. It is very quiet and the different time options mean that I can have dishes ready for guests in 30 minutes or give a really good clean overnight for tougher dishes.  Show details

Work great – Purchased this from Harvey Norman Launceston and for the price with a 5yr warranty I am very happy. I mainly use the auto function which is great for me and everything comes out beautifully. The only issues I have is that the bottom rack does come off its tracks easily and sometimes things are quite wet. Other than that I am very happy I purchased it.  Show details

Product failure, poor customer care – Dishwasher is just out of warranty The wiring harness faulty and blown 3 electronic boards at cost of $890 to repair AEG customer care not interested and very dismissive of my concerns Show details

This dishwasher was bought in August 2014 and still works perfectly - recommend it – This is a great dishwasher that we use every day. The 50 minute cycle does a great job and if we have more time we use the auto or the pro cycles. Show details

Expensive unreliable product – Failed during warranty period once. Failed again in 6th year i30 error. We had to pay $185 call out. Estimated repair cost $360. It took technician to detect in 15 min and $185 fee. It’s rip off. Never going to buy Electrolux product again. Show details

Hopeless service from AEG / Electrolux - Never will I buy again – The dishwasher itself is pretty unreliable but it's also the level of service that doesn't help. My dishwasher broke down with the i20 error as others have mentioned. From some google searching I managed to figure out it was either the sensor or the pump. You can order both from the spare parts store however dealing with their service team is a… Read more

fragmented experience with multiple departments and lots of waiting on hold. They seem resistant to want to assist in diagnosing or picking the right parts. I eventually got the right parts and followed instructions on YouTube to repair the dishwasher myself.

Unfortunately, I also had to deal with the returns process, which took about a month to resolve after they sent a part by mistake that I had ordered but later cancelled. They refused to pay for return postage, never returned my calls and couldn't even let me know the process for returning. I found instructions online for returning that eventually worked, though cost me $15 for postage.

It's one thing for a product to break down, but if I had have received prompt and accurate support and service I would still consider them for future purchases. After my experience of an unreliable product and terrible customer service I've ruled out purchasing another product from this brand.

Worst price of Electrical Equipment I have ever purchased – I do not write bad reviews but this needs to be said. I have had the Dishawsher repaired no less than 5 times now and am completely disillusioned with the company. Although they have always sent an ‘agant’ out to fix the i20 and i30 errors the machine continually reverts to the error after a couple of months. Some of these repairs have taken a… Read more

month to fix! How is this acceptable?

It is obviously an issue with the machine, looking at all of the other poor reports, so how can this dishwasher be considered ‘Fit For Purpose’.

Do yourself a favour and steer clear!

Power switch going and now i30 error – I can't believe our luck with dishwashers. Third unit and we thought aeg would be worth the extra money. Our warranty ended in May this year and the power switch decided to play up in June. Now we can't use it due to this i30 error. Aeg have said sorry out of warranty and a tech will charge etc. Under Australian consumer law we should be entitled to repair for merchanable quality so close to warranty expiration. Not happy.  Show details

disapointing – Hi I have sent you an email previously via your contact us page with NO reply approx 2 weeks ago. We have AEG F77000MOP dishwasher which until recently worked fine. Then when it is just out of the warranty period the code !40 starts to appear & now the machine won’t work at all. We purchased the machine from Harvey Norman 8/5/12 . … Read more

We've had issues with the machine during this time which were repaired under warranty as well a recall notice for the control panel which was replaced.

I would expect a quality machine to last longer than 5 yrs,this machine was sold to us based on AEG being a quality product.

To be honest it doesn’t feel as if we have purchased a quality product as it doesn’t work & makes me apprehensive to purchase AEG products again or recommend.

I hope you can offer me a solution to getting the machine repaired .

Repaired twice, still not working – Was ok, till the warning lights started after 18 months. Repairer came out and got it going, but told me they were a lemon. A few weeks later the warnings started again so parts were ordered. Repairer replaced them on site but couldn't get it going. Took it away for a week and back it came working. 1 day later the warning lights started again. Wouldn't buy one again!  Show details

Error code overtime for 5 months – After having this machine replaced already the second one has been having error messages EVERY time we use if F10; i20, i10, i30 flashing at the start of each wash. With a slight persuasion the machine will run through a cycle however it is not draining at all. The local service man has been out over 5 times in the last 5 months as instructed by… Read more

AEG and the last one this Monday still brings no relief to the error messages. Even the service man scratches his head and is fed up. I am fed up and frustrated. As per other reviews it is obviously an issue with this model. DO NOT BUY THIS MACHINE it will ultimately give you a headache and waste your time waiting around for the service man every few weeks.

Repeat error codes – Our machine has had multiple error codes on multiple occasions (i20 the most common which is currently happening each time we use it), as well as i10 and a few i30). It has been to our local service centre for repair a number of times however I don't think they can fix it as its obviously an issue with this model. I'll be contacting AEG directly & trust they will offer a suitable solution.  Show details

Very poor quality – Had an earlier model which was good, but the new update has been appalling - so many basic poor design elements, and the whole product is 'tinny', when the one we had from 20 years ago was very high quality. Obviously design managed out the quality to meet a price point. Simple things like the bottom rack comes off its rollers almost overtime it is pushed in.

Faulty within 2 years. Appears to be well known problem – On recommendation of harvey norman we departed from our usual brands. The flood sensor (error 30) has been tripped resulting the pump running all the time even when empty. Did a search on the internet to find quite a few people saying the same result. Now seeking a warranty claim. Unit seems otherwise very good, although comments around lack of… Read more

spaces for large utensils ring true. Wash cycles are also very long in comparison to other unit we have owned. I doubt I will purchase an aeg product again.

Slimy residue – We are very disappointed with our AEG dishwasher. We are currently using Finish Powerball, Finish being the recommended brand. There is a terrible sliminess on the surface of everything after a wash, especially noticeable when things are still wet. When dry, they become slimy again when wet eg with food or drink. We need to rewash everything… Read more

to get the sliminess off.

We are not sure what to do to get a better rinse so there is no residue.

We have used other brands of powder/tablets, and they all leave a residue.

Also we need to rinse everything quite well before loading the machine to ensure it washes off all the soil.

In retrospect, I too think we were scammed by the salesman who was so enthusiastic about this brand and model.

Disappointed with AEG F77000M0P – The dishwasher cleans the dishes well when it is working. It is quiet and easy to use. A pump inside the dishwasher failed after a few months use and flooded our apartment. The carpet had to be professionally dried and AEG said they would cover this cost. A claim has been submitted but still no reimbursement and my property manager cannot find… Read more

anybody to help. Refer to my review of AEG the company http://www.productreview.com.au/r/aeg-1/934523.html

Would not recommend the dishwasher due to poor reliability. This is the first time I have had a new appliance fail in the warranty period. For the price I was expecting a better quality product.

Disappointed with chemical residue left over – After nearly two years of use, the dishes needed to be scrubbed every time, it could not clean off milo, vegemite, peanut butter or dried spices out of a glass, (not the spices, just the dust left...it was still there after a heavy wash)... we could taste the residue from the tablets on the cups and glasses, so used less and less powder.... and… Read more

now to top it off the salt thing at the bottom had discoloured water in it...we don't need to use the salt thing, but it had filled with water and looks like it does not drain out properly... when we sucked the water out with a cloth it stunk like dirty rotten fish...it was really really bad. Then it took weeks and weeks for the repair man to fix it, and it is now only being resolved more than 4 weeks after we asked for help that AEG are giving us a refund. They have been very helpful to deal with and I can recommend them because of their 5 year guarantee. It was completely silent and did dry very well. I think it must have just been a really bad machine, if it had washed and rinsed properly it would have been great. Oh and it had a fast cycle that also dried. One major downside is that if you accidentally bump the control panel after you start it, you have to stop the whole thing and start from the very beginning again. It does not have a child lock and it can not restart from the where it left off. ..... So close , but so far..... thumbs up to the AEG team for trying to put it right.

Extremely disappointed! – We purchased this dishwasher when our Bosch machine died, after almost 20 years of fantastic washes! The salesman at The Good Guys assured us that this machine was "the way to go" how very wrong he was! Although it is quiet and has a good selection of programs we have not had a good wash since we purchased it almost 12 months ago! The crockery… Read more

and cutlery both come out dirty (and needing to be completely rewashed by hand!) and although we use the top dw tablets on the market there is still soapy residue on all the glasses.

Very disappointed, especially as this was not a cheap option. Certainly would not recommend.

So Disappointed – Prior to purchasing this dishwasher we researched and read many reviews. We have to almost wash the dishes prior to loading to get a good clean regardless of using recommended and other dishwashing detergents and cleaning the filter on a regular basis. Have tried all programmes some are marginally better and always make sure the top shelf is in far enough. So very disappointed.

Glad we listened to the salesman – We almost didn't purchase this one, because of all the bad reviews on Product Review, but were ever so glad that we chose to listen to the salesman instead (he gave us his guarantee to replace with another brand if we were not entirely happy with the AEG). In our experience, this dishwasher does an excellent job of washing with everything from… Read more

plates to saucepans....and quietly. We like the fact that it has both top and bottom washing arms, which must surely be an advantage over other brands. It is also much roomier than previous dishwashers we have owned, so that you can do a much larger load. Very happy with our purchase.

Happy – Set out looking for a Bosch on a family recommendation but found that you cannot connect a Bosch dishwasher to your hotwater pipes. Liked the looks of the Meile which ticked all the boxes except price. Settled on the AEG as supposedly German manufactured (actually made in Italy) but it seemed ok in the shop and about 60% the price of the high end… Read more

Meile. Firstly, I like having my dishwasher connected to the hotwater plumbing. Provides for a faster wash and hot dry finish. Secondly, this dishwasher is very quiet. Thirdly, it seems to clean our dishes and cutlery pretty well. Fourthly, it has much more room for larger items than our previous (Dishlex). The AEG's inside is huge and it washes from the top as well as the bottom. The old Dishlex lasted some twenty years and would do a fast wash in less than 15 minutes. But it had smaller space than the AEG and needed more pre-rinsing. With all dishwashers now designed for energy/water saving, they all take more time. The sales people talked us in to going for something a little up the ladder from the current Dishlex or its equivalents.

We Generally do pre-rinse before stacking in the diswasher and have found it pays to do so, especially to remove egg remnants before putting in the washer. We can live with this. We use a 50 minute wash and everthing comes out clean and dry. Our main reservations about this dishwasher to date are: The bottom sliding draw is not as smooth as it should be. Need to press down on it when sliding it in. Secondly, the configuration still makes it hard to work out where to put glasses and mugs so that they will not fall over and break. As an aside, we purchased a Fisher and Pykel dishwasher for our coast house some eight years ago and I dislike it intensely. It has a dreadfully impractical draw configuration and is very hard to stack. In pursuit of being able to claim a high 'stacking rate' F&P did not cater for everday items like bottom-heavy glasses and mugs with wide rims. Love our F&P washing machine and fridge but wouldn't touch their dishwashers again. Whatever machine you go for, check out carefully the stacking configuration and also the hot/cold plumbing connection.

Disappointing machine and questionable customer service – Cutlery often comes out dirty, as do glasses, although I'm happy with how dry the plastics are at the end of a cycle. It is quiet. I seem to be hand washing more often however, than I did with my previous machine, as I can't seem to fit as much in. The cutlery basket is enormous and takes up a lot of room. It would be helpful if cutlery basket had… Read more

detachable compartments.

Upper rack arm has never retracted properly and upper basket is wobbly as a result. I was advised by customer service that I would have to pay for a technician if no fault was found with the machine - even though we went through a checklist of things to check over the phone (ie. Rollers). Refused to allow me to speak to someone who could assist me further as apparently customer service rep can only advise to a certain extent before booking a technician... which I may have to pay for... but that won't be determined until they check the machine... even though it was installed by AEG less than a month ago! Very disappointed as I really wanted this Australian made machine to be satisfactory and customer service to be responsive and reasonable.

Worst decision I have every made – I to was "scammed" by Harvey Norman salesman to buy this dish washer. I have always had a fisher paykel, but salesman convinced me this was the best one to buy.. My dishes come out dirty still. My glasses and plates smell like old foot odour and you can taste it to. I clean my machine regularly and I only use finish products. Will never buy this product again. I can honestly say there is nothing good about this machine.

Regretful purchase, it does not do what it claims – The AEG dishwasher had the potential to be a very good product. Unfortunately it does not allow for mix usage due to the nature of its design. All the spaces are the same, therefore not allowing for bowls, dinner plates and half plates to be organised together. The alternate facing supports were also a very bad idea as it limits the item and… Read more

item sizes that you can organise together on that particular level.

There is no place for large cooking items like knives, or mixing spoons, whisks etc. I was sent a utensil holder by the company, thank you, but it does not work on this particular model. The dishes do come out cleaner, but the running time to clean the dishes is much longer, up to 180 mins. The supporting documentation to assist the purchaser learn how best to organise the dishes, is not even from this model ! Clearly they are are taking shortcuts and treating the purchaser with contempt.

I informed the AEG customer service, that after 5 -6 days I was unhappy with the product, compared to my previous dishwasher a Bosch, and indicated the product was unable to meet the expectations for a large family of six. I was told that I could not exchange it or get my money back as there was nothing wrong with the machine, it was buyers research and the responsibility was on me.

Well this is the first time I have purchased a product under the recommendation of a salesperson, and it will be the last (Thanks Harvey Norman).

If i can save one person the dismay of having to live with this product then I will feel happy having written this review. Do Not Buy It. It is not the best, dishes come out wet not matter what cycle you use, no space for large utensils, long cycles and documentation provided is incorrect.

Its back to the drawing board for AEG on this one. I would honestly recommend a product recall for claiming it achieves outcome it does not come close to achieving.

Harvery Norman Promise Let Down – Seems like I was scammed by Harvey Norman also. After 15 years with a Fisher & Paykel two draw, being the first dish washer I've owned, I was excited to be purchasing a new modern up to date machine. The sales rep at Harvey Norman was compelling. Longer warranty, installation, and just as good as a Miele but less in price with a better… Read more

warranty, well I was sold. What a mistake. We also have to pre-rinse (practically wash) before putting dishes into the machine. Then some things don't get washed, just have the food baked on. Then of course after such a long drying period you would hope that the dishes woul dbe dry (like they were with the Fisher & Paykel) but no, I still have to hand dry a lot of them.

The AEG is a total lemon. Reps at Harvey Norman can not be trusted as they will seemingly only advise on the product that gives the best commission. We have had our machine for 4 months now and I'm ready to bite the bullet and fork out for another machine.

Dishes come out dirty despite being washed first – Being very happy with our Bosch for 20 years the Harvey Norman salesman persuaded us to change to AEG. It is a comprehensive disaster. The racks are badly designed and do not handle nearly as many dishes but the major problem is we now have to rinse the dishes first and still they come out dirty. In addition I have to clean the dishwasher weekly.… Read more

We have tried different settings and no improvement. I yearn for my Bosch and feel cheated. Serves me right for not doing my research and using this excellent site. We have had this lemon for a few months now and most nights we hand wash the bulk of the dishes. After reading reviews I seriously doubt it is worth our time to contact customer service.

Does not clean dishes – I have had trouble with my AEG dishwasher it does not clean the dishes. I rinse all my dishes but when I come to empty it there are small food particles on the glasses and cups on top rack. I also can smell and taste detergent on my dishes as if they have not been rinsed properly. There are also food particles on the door at the end of the cycle… Read more

this should be clean. I have not had the dishwasher for even a year but I'm ready to get rid of it. I have tried all different detergents but still the same problem.

Wet dishes and soapy water – As many people here, I was convinced by the very good salesman Harry at Harvey Norman in Richmond to switch to AEG although I came from Smeg and intended to buy a Bosch dishwasher. With the price/warranty and Choice rating, I thought: why not? I must say that there are 3 issues I noticed: - top rack is indeed not adapted to many glasses. It is… Read more

just badly designed. The only way to fill it is to have glasses touch each other. Nothing broken yet though;

- when bottom rack is full in front, it tips!;

- more seriously: we experience wet and soapy dishes (with sometimes half-dissolved tablet) with Auto programme. I thought it was because it was not super full, but it also happened several times with a full dishwasher. The user guide warns to use less detergent when less full, but it is hard to do when using tablets. I did not observe this when using Pro but what is the point of the Auto program then? When it is so wet, I thought the drying function does not work properly. I never experienced this with my Bosch or Smeg (I have 2 dishwashers).

The last issue is the most serious as it poses a health hazard. Not keen in consuming soap...

What can I do??

Yours

Alain

Doesn't clean – I had an old SMEG which I replaced with this AEG model, I thought this must be a good choice with free installation and 5 year warranty. The installation took 5 minutes and something you can do yourself anyway, and why should I care about 5 year warranty when this dishwasher even fails to wash some already rinsed dishes and not even too dirty!! … Read more

I use the Finish Quantum tablets and the Eco mode (which is the mode that the dishwasher is tested on) After almost 2 hours some of my plates still have foods on them (yest I rinse everything before putting in there which I am not really supposed to but some plates might have stubborn stains). Not to mention that it fails to dry items specially the plastic items.

If I have to decide again I go for a similar price BOSCH (I paid 1100 in Harvey Norman which is the only place selling this) or even cheaper Dishwashers I don'y think any dishwasher does worse than this.