AEG FFE73600PM

No customer service. It would be no stars if that was possible – Under warranty. Dishwasher has a design fault. The door gets stuck after the cycle, and you need brute force to open it. The front panel is cheaply made plastic painted stainless steel colour. Colour rubs off at the places where you need to touch to open the stuck doors. It looks like it is dirty and old. Also, it is not washing well. I need to wash by hand all baked on food. Drying is not happening at all. After booking service online with great difficulties, because of the faulty website and no one answers the phone, the repair person finally came on the 05/12/24. To repair the same fault under warranty that has been repaired last year. Repair men was nice and said he will be back in two weeks after he gets new parts. Two weeks later, I get no reply SMS from AEG, that my booking is cancelled due to the parts unavailability. No further contact from AEG. I rang their 1300 number and waited for more than 30 min few times. Finally 07/01/25 I managed to get someone on the phone and my dishwasher FFB72600PM is currently booked in for a service with the parts needed on the 21/1/2025. Which is a subject to change depending on the parts availability. Under Australian Consumer Laws, an appliance under warranty has to be repaired within the reasonable time or the consumer is entitled to replacement or refund. I am sure that the reasonable time is way past for this dishwasher.

Extremely poor cleaning performance – Cleaning performance is extremely poor, my 10 yrs old machine was cleaning 10 times better, I wish could return this machine. To add, even user interface is poor, have to turn it on and set program again after every cycle. AEG wouldn't even let me submit my review on their website with 0 rating.